ACE Features

Collects and stores patient and company data in a centralized database

Analyzes and maintains patient-provider interactions across multiple touchpoints to optimize customer interactions

Automates and streamlines tasks, integrations, communication, and personalization

Ensures that sales teams, health care organizations, and field service reps adhere to industry regulations

Ensures that the product development process stays on track and continues to meet both user and vendor needs

Prepares for, plans, manages, schedules, and conducts internal and external audits

Reviews, identifies, and assesses sources of risk in research and development

Collects both vendor- and customer-facing data relevant to the product development lifecycle, and generates performance and health reports

Enables real-time collaboration like automated notifications and rich editing and commenting capabilities to minimize miscommunication

Automates, centralizes, and archives documents and forms to create a single source of truth

Automates and manages processes like CAPA (Corrective and Preventive Action) to monitor quality and complaints and promote transparency

Allows users to create, track and maintain accurate, auditable conformance records.

Allows users to assign tasks for corrective and preventive actions (CAPA) to employees in nonconformance

Allows users to submit change requests and control plan revisions at any point in the production process and track all revisions.

Allow users to centralize and archive documents for quality management

Allows users to collaborate in real time with editing and commenting capabilities to minimize miscommunication

Allows users to collects both vendor- and customer-facing data relevant to the product development lifecycle, and generates performance and health reports

Allows users to determine potential risks that may impact employees or the environment

Allows users to estimate the impact of EHS risks on the operations of the company

Allows users to evaluate suppliers using safety and environmental criteria

Allows users to choose from templates for multiple types of inspections such as safety or quality

Provides users with workflows to assign tasks for audit and inspections

Allows users to identify corrective actions to address incidents and accidents

Provides users with regulations to follow under the Occupational Safety and Health Act (OSHA)

Allows users to track permits required for environmental and safety compliance

Allows users to manage certifications to comply with regulations and standards

Accelerates time to market while reducing risk of medtech products and devices.

Ensures regulation compliance via notifications and triggers of noncompliant processes.

Collects and manages product, operations, and activity information.

Automates the collection and management of data and business processes.

Optimizes the activities of field sales / medical representatives before, during, and after the sales cycle.

Delivers APIs and standard integrations with other software systems.

Complies with security and privacy regulations and standards.

Allows users to access the software using mobile devices.

Facilitates software configuration without the need for technical experise.

Assists customes through all the phases of the implementation process.

Provides software users with training courses and learning content.

Delivers customer and technical support, directly or trough partners.

The vendor provides consulting services such as business process reengineering.

Identify and track material samples for inspection or re-inspection.

Implement action plans which can be prioritized based on severity.

Capture inspection data including photos and video, both online and offline.

Generate inspection reports using the information gathered during the inspection.

Allow users to create ad-hoc or unplanned inspection tasks.

Ability to create configurable forms and checklists to capture inspection information.

Ability to define criteria and workflows to approve or reject inspection tasks.

Organize inspection tasks based on constraints such as inspector availability.

Allow users to create procedures and workflows for multiple types of inspections.

Track the inspection process to ensure it follows procedures and complies with regulations.

Analyze inspection metrics such as cost of quality or Overall Operations Effectiveness (OOE).

Generate nonconformance records and reports for defective products or noncompliance.

Provide users with the ability to report progress made throughout the product lifecycle.

Track product costs and costs related to design and development activities

Offers customizable dashboards and analytics to track completeness, compliance, quality, and timeliness of the study.

Offers a pre-built DIA TMF reference model hierarchy, and allows for configurable reference models to meet the specific needs of organizations and sponsors.

Supports inspections and regulatory audits by maintaining inventory and document reports, and having pre-built compliance with all relevant regulatory guidelines.

Designates customizable user roles and limit access to certain functions in the eTMF.

Allows users to upload multiple documents at once and provides dynamic indexing options.

Manages the status of all trial documentation at all stages and flags missing documentation.

Tracks each version of a document and shows changes from each version or reupload.

Allows documents and metadata to be easily searched within the system.

Establishes study level, country level, and site level milestones and what amount of mandatory and optional documents need to be collected throughout the study lifecycle.

Allows external or remote contributors to upload documents and work collaboratively in a controlled method.

Configures review, e-signature, and approval workflows for all documentation.

Gather and analyse ideas for new products or product enhancements

Deliver workflows that can be used by managers to approve or reject new products and features

Allows users to create new CAD models or import them from CAD systems

Allows user to collaborate on creating and managing documents and files

Define and manage a taxonomy of product metadata that applies to the entire company

Manages the quality of the product data and ensures its up to date

Tracks and audits versions and changes, including options to check-in and check-out

Provide the ability to deliver product variations such as configure-to-order and engineer-to-order

Bills of materials can be combined, merged, and nested to create multi-level BOMs

Deliver workflows to approve or reject engineering change requests (ECR)

Allows user to manage changes to product configurations while maintaining the functional and physical attributes of a product throughout its lifecycle.

Create and manage engineering change orders (ECO) based on ECRs or from scratch

Provide users with the ability to identify all functional needs of the product ahead of time and incorporate this information into each stage in the product development lifecycle

Ensures that all quality issues can be traced back to the root causes

Ensures compliance of items according to regulatory, safety, and environmental specifications

Integrates with manufacturing ERP solutions

Integrates with Manufacturing Execution Systems (MES)

Integrates with Product Information Management (PIM) software

Integrates with software for maintenance such as Enterprise Resource Management (EAM)

Condenses long documents or text into a brief summary.

Converts images into a textual description, identifying key elements.