ACE Features

Collects and stores patient and company data in a centralized database

Analyzes and maintains patient-provider interactions across multiple touchpoints to optimize customer interactions

Automates and streamlines tasks, integrations, communication, and personalization

Ensures that sales teams, health care organizations, and field service reps adhere to industry regulations

Ensures that the product development process stays on track and continues to meet both user and vendor needs

Prepares for, plans, manages, schedules, and conducts internal and external audits

Reviews, identifies, and assesses sources of risk in research and development

Collects both vendor- and customer-facing data relevant to the product development lifecycle, and generates performance and health reports

Enables real-time collaboration like automated notifications and rich editing and commenting capabilities to minimize miscommunication

Automates, centralizes, and archives documents and forms to create a single source of truth

Automates and manages processes like CAPA (Corrective and Preventive Action) to monitor quality and complaints and promote transparency

Allows users to create, track and maintain accurate, auditable conformance records.

Allows users to assign tasks for corrective and preventive actions (CAPA) to employees in nonconformance

Allows users to submit change requests and control plan revisions at any point in the production process and track all revisions.

Create, manage and track all task activities and progression

Create, manage, and track policies and procedures within an organization

Store, manage, and track all electronic documents in a centralized location

Manage and track all disruptions and incidents

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Create, design and manage workflows for repetitive tasks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Record and track all relevant internal and external communications

Track employee/learner's progression through training programs

Manage, maintain and track the performance of assets and equipment

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Schedule the calibration of instrumentation and maintenance requirements

Track and manage adherence to policies for any service, product, process, or supplier

Allow users to centralize and archive documents for quality management

Allows users to collaborate in real time with editing and commenting capabilities to minimize miscommunication

Allows users to collects both vendor- and customer-facing data relevant to the product development lifecycle, and generates performance and health reports

Qualify, select, and monitor supply chain partners

Statistical methods to assist with and maintain quality control of processes

Manage the process of evaluating documents or requests submitted for approval

Ensure that quality requirements and standards are met across production processes

Allows users to determine potential risks that may impact employees or the environment

Allows users to estimate the impact of EHS risks on the operations of the company

Allows users to evaluate suppliers using safety and environmental criteria

Allows users to choose from templates for multiple types of inspections such as safety or quality

Provides users with workflows to assign tasks for audit and inspections

Allows users to identify corrective actions to address incidents and accidents

Provides users with regulations to follow under the Occupational Safety and Health Act (OSHA)

Allows users to track permits required for environmental and safety compliance

Allows users to manage certifications to comply with regulations and standards

Accelerates time to market while reducing risk of medtech products and devices.

Ensures regulation compliance via notifications and triggers of noncompliant processes.

Collects and manages product, operations, and activity information.

Automates the collection and management of data and business processes.

Optimizes the activities of field sales / medical representatives before, during, and after the sales cycle.

Delivers APIs and standard integrations with other software systems.

Complies with security and privacy regulations and standards.

Allows users to access the software using mobile devices.

Facilitates software configuration without the need for technical experise.

Assists customes through all the phases of the implementation process.

Provides software users with training courses and learning content.

Delivers customer and technical support, directly or trough partners.

The vendor provides consulting services such as business process reengineering.

Identify and track material samples for inspection or re-inspection.

Investigate and take action at root cause or error in processes to prevent recurring issues

Capture inspection data including photos and video, both online and offline.

Generate inspection reports using the information gathered during the inspection.

Allow users to create ad-hoc or unplanned inspection tasks.

Receive data and information in real time

Ability to create configurable forms and checklists to capture inspection information.

Ability to define criteria and workflows to approve or reject inspection tasks.

Organize inspection tasks based on constraints such as inspector availability.

Allow users to create procedures and workflows for multiple types of inspections.

Schedule predetermined or ad hoc maintenance services and labor requests

Track the inspection process to ensure it follows procedures and complies with regulations.

Analyze inspection metrics such as cost of quality or Overall Operations Effectiveness (OOE).

Generate nonconformance records and reports for defective products or noncompliance.

Provide users with the ability to report progress made throughout the product lifecycle.

Track product costs and costs related to design and development activities

Offers customizable dashboards and analytics to track completeness, compliance, quality, and timeliness of the study.

Offers a pre-built DIA TMF reference model hierarchy, and allows for configurable reference models to meet the specific needs of organizations and sponsors.

Supports inspections and regulatory audits by maintaining inventory and document reports, and having pre-built compliance with all relevant regulatory guidelines.

Designates customizable user roles and limit access to certain functions in the eTMF.

Allows users to upload multiple documents at once and provides dynamic indexing options.

Manages the status of all trial documentation at all stages and flags missing documentation.

Tracks each version of a document and shows changes from each version or reupload.

Allows documents and metadata to be easily searched within the system.

Establishes study level, country level, and site level milestones and what amount of mandatory and optional documents need to be collected throughout the study lifecycle.

Allows external or remote contributors to upload documents and work collaboratively in a controlled method.

Configures review, e-signature, and approval workflows for all documentation.

Gather and analyse ideas for new products or product enhancements

Deliver workflows that can be used by managers to approve or reject new products and features

Allows users to create new CAD models or import them from CAD systems

Allows user to collaborate on creating and managing documents and files

Define and manage a taxonomy of product metadata that applies to the entire company

Manages the quality of the product data and ensures its up to date

Tracks and audits versions and changes, including options to check-in and check-out

Manage the process of evaluating documents or requests submitted for approval

Provide the ability to deliver product variations such as configure-to-order and engineer-to-order

Bills of materials can be combined, merged, and nested to create multi-level BOMs

Graphical representation of data

Deliver workflows to approve or reject engineering change requests (ECR)

Allows user to manage changes to product configurations while maintaining the functional and physical attributes of a product throughout its lifecycle.

Create and manage engineering change orders (ECO) based on ECRs or from scratch

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Capture, organize and track product-specific data and information in a centralized location

Create, manage and track all task activities and progression

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Manage the end-to-end production process for manufacturing operations

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, design and manage workflows for repetitive tasks

Track and manage adherence to policies for any service, product, process, or supplier

Create, save, and store files

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Track and manage schedules and meetings via an integrated calendar

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Enables creation, management, and tracking of product requirements & features during product production/development

Manage all supplier data and operations

Provide users with the ability to identify all functional needs of the product ahead of time and incorporate this information into each stage in the product development lifecycle

Ensures that all quality issues can be traced back to the root causes

Ensures compliance of items according to regulatory, safety, and environmental specifications

Integrates with manufacturing ERP solutions

Integrates with Manufacturing Execution Systems (MES)

Integrates with Product Information Management (PIM) software

Integrates with software for maintenance such as Enterprise Resource Management (EAM)

Condenses long documents or text into a brief summary.

Converts images into a textual description, identifying key elements.

Use AI to generate content in the form of text, images, videos, etc.

Material list of manufacturing parts and associated costs

Set up connections to third-party platforms to improve business processes

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Store and organize documents in a centralized system

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Import and export data to and from software applications

Track the status over time for a request, process, asset, or transaction

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Arrange tasks based on the level of priority or urgency

Reporting on how each user, task or process has advanced since its initiation

Monitor task progress and planned accomplishments to better manage project status

Provides a channel for team members to share media files, communicate, and work together

Customize data fields to support various needs and use cases

A record of all activities within the system, including user access, changes made, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Assemble applications and processes by dragging over and arranging pre-built components

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Leave comments and notes on documents for others to view

Scan barcodes to ensure accurate pricing and label tracking

Use AI to generate content in the form of text, images, videos, etc.

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Pre-designed layouts that can be customized to match preferences and requirements

Access software remotely via mobile devices

Creating, assign, and track jobs and/or tasks for work orders

Set up connections to third-party platforms to improve business processes

Active reporting of data and metrics

Customize contracts and forms to collect specific information

Application programming interface that allows for integration with other systems/databases

Manage sending personnel and resources to a site as needed

Create, design and manage workflows for repetitive tasks

Track and document all activities across devices, networks, and other systems

A collection of customer information such as contact details, demographics, previous interactions, etc.

Sample of reports that could be customized as needed or used as is

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Track the location of specific equipment at all times

Track and manage adherence to policies for any service, product, process, or supplier

Track information, qualifications, and contact details of subcontractors

Manage various aspects of appointments including booking, rescheduling, canceling

A record of all activities within the system, including user access, changes made, etc.

Track and store information regarding failed inspections

Store, manage, and track all electronic documents in a centralized location

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Ability of websites, web applications, or mobile applications to function without an active internet connection

Receive system updates as soon as any changes are made

Create, manage and track all task activities and progression

Import and export data to and from software applications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

View and track pertinent metrics to find patterns and gain insights from data

Monitor product stock levels

Assemble applications and processes by dragging over and arranging pre-built components

Initiate collection and analysis of known risks

Digitally sign online documents

Manage and track all disruptions and incidents

Ensure all properties are adhering to government and legal codes

Store, manage and track all forms in a centralized location

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Digitally sign online documents

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Import and export data to and from software applications

Use AI to generate content in the form of text, images, videos, etc.

Identify issues and deviations from specifications

Gauge satisfaction and receive information for improvement and success

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Receive data and information in real time