--- title: Prospect CRM Reviews meta_title: 'Prospect CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 97 reviews by the users' company size, role or industry to find out how Prospect CRM works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 97 scale: '5' date_modified: '2026-10-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

Prospect CRM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Prospect CRM to have ease of use, allowing quick access to client data and streamlined workflows. (3 mentions)
Users value the easy setup of Prospect CRM, enhancing efficiency and simplifying report generation and invoicing. (2 mentions)
Users find Prospect CRM enhances efficiency by streamlining report generation and improving overall departmental workflow. (2 mentions)
Users value the rich features of Prospect CRM, enhancing their ability to track sales performance and customize workflows. (2 mentions)
Users value the organization efficiency of Prospect CRM, facilitating smooth operations and quick report generation. (2 mentions)
Users face significant integration issues with Prospect CRM, leading to frustrating experiences and lost data opportunities. (3 mentions)
Users are frustrated by the missing features in Prospect CRM, leading to a lack of functionality and poor service delivery. (3 mentions)
Users are frustrated with Prospect CRM's deceptive sales tactics and inadequate service, leading to unmet expectations. (2 mentions)
Users struggle with connectivity issues, finding integration and syncing with other systems frustrating and inefficient. (1 mentions)
Users report feature issues with Prospect CRM, highlighting poor B2C capabilities and problematic integrations and setups. (1 mentions)

5 Pros or Advantages of Prospect CRM

5 Cons or Disadvantages of Prospect CRM

Prospect CRM Reviews (97)

Reviews

Prospect CRM Reviews (97)

4.6
97 reviews
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Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Prospect CRM"
5/5
What do you like best about Prospect CRM?

Streamlining how I work, client history available with ease, invoicing has been made quicker etc. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

My lack of training is limiting my experience, need to be able to navigate easier. Review collected by and hosted on G2.com.

Barry K.
BK
Barry K.
Digital Marketing Consultant
Small-Business (50 or fewer emp.)
"Great tool for building our business"
5/5
What do you like best about Prospect CRM?

Their tech support team is great, and their integration with our QuickBooks accounting software has been performing flawlessly. I love the intuitive customization "on the fly" options and their design facilitates one-on-one sales contacts and followup. I am confident it will be a great tool as we continue to build our business. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Documentation could use some building out. Backend database tools aren't always fully functional or intuitive. Review collected by and hosted on G2.com.

TV
Thon V.
Senior Portfolio Manager
Government Administration
Mid-Market (51-1000 emp.)
"focus on stock management"
4.5/5
What do you like best about Prospect CRM?

Prospect enabled me to get real-time inventory data in sync with the CRM, reducing the risk of quoting products I do not have. This transparency has helped increase the self-confidence of the sales reps and has enhanced win possibilities. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Generating specific email trailers and general organization of customer relations felt rigid in comparison to other CRMs I used. Review collected by and hosted on G2.com.

Oliver E.
OE
Oliver E.
Sales Manager
Small-Business (50 or fewer emp.)
"Been using Prospect CRM for nearly 2 years now - love it. Much better than Zoho CRM"
5/5
What do you like best about Prospect CRM?

Prospect CRM is really easy to use. User friendly. I use this on a daily basis Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

At the moment, in nearly 2 years of using it, no issues or dislikes Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Best experience"
4.5/5
What do you like best about Prospect CRM?

Convenient to use.

Easily navigation.

Makes work super easy to find required information. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Not much but little server issue while using. Review collected by and hosted on G2.com.

Verified User in Construction
CC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Excellent Software"
5/5
What do you like best about Prospect CRM?

Efficient, organized, and easy to use for prospects. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

The only draw back is that I am not particularly tech savvy. Review collected by and hosted on G2.com.

PL
Peter L.
General Manager
Small-Business (50 or fewer emp.)
"CRM Solution with Great Features"
4.5/5
What do you like best about Prospect CRM?

An effective tool for managing client connections and sales is prospect CRM. It has numerous beneficial features, including lead tracking, automated follow-ups, and efficient inventory management. It is simple to use and has excellent customer service, which has been very helpful in resolving any issues. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Prospect CRM interacts effectively with widely used business tools, however it might not be compatible with specialised or less-used apps. adopting advanced features could involve a learning curve, particularly for people who are unfamiliar with CRM systems. Review collected by and hosted on G2.com.

Rishabh M.
RM
Rishabh M.
Business development & Sales Marketing Engineer
Mid-Market (51-1000 emp.)
"Streamline Your Sales Process with Efficiency and Ease"
4/5
What do you like best about Prospect CRM?

Prospect CRM is a game-changer when it comes to managing customer relationships and sales processes. I have tried various CRM solutions over the years, but Prospect CRM stands out as one of the best I have come across. Its robust features, user-friendly interface, and exceptional customer support have made a significant impact on our sales team's productivity and overall business growth Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Prospect CRM's limited customization options can hinder tailored adaptations. Users might face a learning curve for advanced features, especially if they are new to CRM systems. While it integrates with common business tools, there may be limitations in terms of compatibility with less popular or niche applications. Review collected by and hosted on G2.com.

GD
Graham D.
Sales Director
Small-Business (50 or fewer emp.)
"Prospect CRM Review"
5/5
What do you like best about Prospect CRM?

Very easy to integrate with our existing system and training and support have been excellent throughout. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Report writing can be complex but there is always help on hand via the Chat page or additional training sessions. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Intuitive and easy to use CRM system"
5/5
What do you like best about Prospect CRM?

It is good the fact that it links to other softwares like an erp system or website. It saves a lot of time when it comes to making products live on the website, adding content or digital assets. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Sometimes it is slow, when generating reports that include a lot of data... Review collected by and hosted on G2.com.

Response from David Hunter of Prospect CRM

Hi, thanks for the review. It looks like you are using our integration, which is obviously one of our cornerstone USP's but it also sounds, from your comments, like you are using our older, on-premise platform. Many of the issues with installed windows applications are a thing of the past with the new browser based web applications. There is a relatively straight forward migration path for on-premise customers. Even if you've looked in the past, we'd love if you could get in touch and we can show you the latest version of this new product. With a new release every two weeks (yes, really!) our new product is already streets ahead of our older on-premise solutions.