the Proofpoint core email protection product has consistently blocked a wide range of phishing, spam, and malware containing emails before reaching out users. This is important part of the email protection product and the quality has remained strong over time. Our email security team signs into the product on a daily basis and can administer the product easily without the need to implement additional proudcts, tools or add-ons. Review collected by and hosted on G2.com.
At times, the system flags legitimate emails as suspicious, which requires manual release of the email. This requires a user to login, search for the email and release, then follow up with user to confirm the email is accessible in their inbox. At times, feedback from the customer service team can take the entire SLA time for a response to be received. Review collected by and hosted on G2.com.







