Procore Reviews & Product Details

Nothing. It's proven completely useless and nothing more than a sales pitch with no desire to actually tailor to specific needs. Review collected by and hosted on G2.com.

Procore is one of the most oversold and least valuable investments a general contractor can make. The sales pitch promises efficiency, integration, support, and a platform that will transform how you operate. The reality for us has been an expensive system that creates additional administrative work without delivering enough measurable value to justify the cost. Even worse, the communication and attention that are relentless during the sales process seem to disappear once the contract is signed. For what Procore charges, contractors should expect exceptional functionality, implementation, and ongoing support. We have not experienced that. Before signing a Procore contract, I would strongly recommend contractors look past the polished sales presentation and seriously question whether they're buying actual operational value or simply very expensive software with an excellent sales team. Review collected by and hosted on G2.com.

I’m able to maintain clear communication with subs, architects, and owners by using it. The menus are straightforward and easy to manage. I can also incorporate Bluebeam software with the tools, which helps keep everything connected. It loads relatively quickly over Wi‑Fi. The product certifications are a nice bonus to have while I’m getting acclimated to the company. Review collected by and hosted on G2.com.

It's a lot of information with me being brand new to the system Review collected by and hosted on G2.com.

I really like how easy it is to keep everyone on the same page. The document management and version control make sure the team is always working off the most updated drawings, and managing submittals and RFIs in one place keeps communication clear and saves me a lot of time. Review collected by and hosted on G2.com.

The learning curve can be pretty steep when first getting used to all the different tools and menus. Some workflows, like setting specific granular permissions or navigating deep folder structures, take more clicks than they should. Review collected by and hosted on G2.com.

Procore is constantly evolving and improving! While it was enabled for my company, I was a fan of the financials module for tracking change events and cost-related impacts. Review collected by and hosted on G2.com.

The mobile device app previously used to carry over the last created Punchlist Item template (title, assignee, type, etc), but in the recent months it seems to have discontinued that. Only some of my previously created items show up now, so it gets a bit annoying to retype my entries for new similar entries. Review collected by and hosted on G2.com.

I like how the app is organized overall, and I feel like I will use it a lot in the future. It works extremely well for the things it was designed to do, and is definitely a game changer in the construction industry, which doesn't improve it's technologies rapidly like other industries. Review collected by and hosted on G2.com.

I sometimes find it hard to find where some things are because I have to go through several pages on the website to find the tool, but that's just something that once you know the software that isn't an issue. Review collected by and hosted on G2.com.

How intuitive the tools are and that people with different tech skill levels are able to use the tools. Review collected by and hosted on G2.com.

Their payment plan based on construction volume. How some of the tools feel like they have been built out to some point but not fully completed. There are still some basic pending features that have still not been added after many years of using Procore. Review collected by and hosted on G2.com.

I like that Procore centralizes project communication and documentation in one platform. The RFI and submittals workflow is especially useful for tracking responsibilities, due dates, and responses, which really helps in construction administration. Procore is very useful for construction projects, making complex workflows more intuitive and intelligent. I also find the initial setup of Procore easy, which was great for our team. Review collected by and hosted on G2.com.

I would like to improve the naming of files when downloading them so that they keep the same name as when they were uploaded. Also, as a construction administrator, I'm not allowed to change names or edit submittals, which can be a hassle. For example, if someone uploads a file without a cover letter, I have to contact them to update the PDF, which is inconvenient. Review collected by and hosted on G2.com.

I live in the world of subcontractor invoices, and I LOVE the newer view of the General tab, especially the pop-out tab for % completion, % retainage release, etc. I often share the pop-out feature with teammates who had no idea it exists! Review collected by and hosted on G2.com.

I used to try Live Chat for resolving what I would've thought would be quick and easy questions. But the agents seem to spend so much time looking up possible solutions (or more likely handling a high volume of tickets all at the same time) that I spent more time waiting for the next response than actually getting my question answered. Review collected by and hosted on G2.com.

the most highly regarded aspect of Procore is its ability to create a single, synchronized "source of truth" for project dataAutomated Version Control: The way the Drawings and Specifications tools use OCR technology to instantly stack new revisions and cleanly archive older sheets [procore.com]. This eliminates the catastrophic risk of field crews accidentally building off outdated blueprints [procore.com].

The "Ball in Court" Workflow: The automated tracking system that clearly defines exactly who is responsible for an RFI or Submittal at any given second, reducing communication bottlenecks.

Mobile-to-Office Integration: The seamless link between a superintendent logging field notes or punch items on a tablet offline, and a project manager instantly viewing that data on a desktop in the office. Review collected by and hosted on G2.com.

Procore bases its cost on a firm's Annual Construction Volume (ACV) rather than a flat per-user fee. While this allows for unlimited user invites, it makes the platform incredibly expensive for smaller or mid-sized contractors, especially when sudden growth spikes their contract tier.

YouTube·Software Connect +2

Steep Learning Curve: Because the platform is vast and packed with extensive features, onboarding new employees or external subcontractors can be overwhelming. If smaller trade partners find the system too complex, they often revert to side emails and Excel, breaking the "single source of truth" workflow.

YouTube·Knight Solutions +2

Lack of Deeper Native Controls: While Procore functions excellently as a collaboration and document hub, its scheduling tool is mostly a static viewer. Advanced planners frequently complain that it lacks native, heavy-duty CPM critical-path logic, forcing them to remain dependent on external tools like Primavera P6.

ProjectManager +1 Review collected by and hosted on G2.com.

Procore is an absolute game-changer for keeping everything organized. Everything in one place: It connects the field and the office perfectly, from early bidding, day-to-day use, to all the way to project closeout.

Procore performs really well - you can manage things at a high company portfolio level, but still easily dive into specific daily project logs. It makes handling RFIs, submittals, and drawing updates way less painful for the team on-site.

Procore is also very competitive in pricing comparing to their rivals and really gives great value for money.

Multiple reports and documents can be integrated and scheduled when needed.

Their training is super flexible. They have free, self-paced certification courses so your team can learn without disrupting their day jobs. It’s perfect if you're trying to scale up and want real-time visibility into what’s happening on-site. Review collected by and hosted on G2.com.

I'm using Procore at various levels for over 2 years now, and I couldn't identify any major down sides yet. Review collected by and hosted on G2.com.