--- title: Proactivanet Reviews meta_title: 'Proactivanet Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 65 reviews by the users' company size, role or industry to find out how Proactivanet works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 65 scale: '5' date_modified: '2026-11-11' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

Proactivanet Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

View More Pricing Information

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User Insights

Average based on 65 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Proactivanet Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Proactivanet, and what problem is it built to solve?

Proactivanet is an IT service management tool built to help organizations manage IT services and keep their technology inventory up to date. Its automatic network management and inventory help teams see the current state of their IT assets.

What languages does Proactivanet support?

Proactivanet supports 2 languages: English and Spanish.

What company sizes and industries is Proactivanet the best fit for?

Proactivanet has the strongest fit in the reviewer data among mid-market and enterprise organizations. The industries with the most visible representation include IT services, financial services, and higher education.
  • Company size: Mid-market organizations (51–1,000 employees) and enterprise organizations (more than 1,000 employees).
  • Industry: IT services, financial services, and higher education are among the most represented sectors.

How long does it take to implement Proactivanet across a team?

Implementation most commonly takes 1–3 months, though some teams report going live in under a month and others take longer.
Time to go live Relative frequency
1–3 months Most common
Under 1 month Also reported regularly
3–6 months Less common
6–12 months Occasional

What customer support options does Proactivanet provide, and how do users find the overall support experience?

Support is available through channels such as email/help desk, phone, and chat, with self-service resources also available. The support experience is often described as knowledgeable and helpful, though some users report delays in attention or responses.

What features or capabilities could make Proactivanet even more useful?

The clearest opportunities to make Proactivanet more useful are around presentation, reporting flexibility, and reducing the effort needed to configure workflows.
  • Make dashboards and metrics easier to configure, customize, and interpret.
  • Improve the visual design and usability of the interface, especially on mobile.
  • Make forms, workflows, and automation simpler to adapt to specific processes.
  • Improve software deployment capabilities.

Proactivanet Reviews (65)

Reviews

Proactivanet Reviews (65)

4.8
65 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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JS
Jorge S.
TI
Mid-Market (51-1000 emp.)
"The simplicity of success."
4.5/5
What do you like best about Proactivanet?

Simplicity and the ease of integrating all departments around the ticketing service. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

To give some indication of the price. :) Review collected by and hosted on G2.com.

JP
Juan P.
Especialista en infraestructura
Mid-Market (51-1000 emp.)
"Proactivanet for IT service management"
5/5
What do you like best about Proactivanet?

Proactivanet is a very useful tool for managing our service desk. It has allowed us to observe trends more clearly as well as identify the weak points in our process. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

The Proactivanet interface could be more visually appealing. The configuration options are very powerful but in some cases are not simple to set up without the manufacturer's support. Review collected by and hosted on G2.com.

Marcos A.
MA
Marcos A.
Resp. Area de Sistemas y Comunicaciones
Enterprise (> 1000 emp.)
"Best ITSM"
4.5/5
What do you like best about Proactivanet?

Incident management, IT Asset Management, Vulnerability management Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

Mobile application very functional but visually poor Review collected by and hosted on G2.com.

Omar M.
OM
Omar M.
Dir. Comercial
Small-Business (50 or fewer emp.)
"Proactivanet, ITSM & ITSM tool"
5/5
What do you like best about Proactivanet?

Ease of use, ease to implement Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

Some topics require prior knowledge before implementing Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Excellent tool, very efficient in managing incidents and assets"
5/5
What do you like best about Proactivanet?

The friendliness and simplicity of the configuration and implementation. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

the mobile app I think can improve to be more user-friendly Review collected by and hosted on G2.com.

Andrea Q.
AQ
Andrea Q.
Business Development Manager | Enterprise
Small-Business (50 or fewer emp.)
"Excellent Tool"
5/5
What do you like best about Proactivanet?

The discovery and maintenance of inventory tools with Asset Management modules, and Supplier Management. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

The prices are not very competitive, at least in LATAM. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"It has all the necessary modules on the platform."
5/5
What do you like best about Proactivanet?

The reports they generate for management and monitoring in assets Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

Needs to improve in software deployment Review collected by and hosted on G2.com.

PB
Pablo B.
Director de Sistemas y Ciberseguridad
Mid-Market (51-1000 emp.)
"Proactivanet - Servicedesk"
5/5
What do you like best about Proactivanet?

Ease of use, technical support, and above all the impact it generates on the organization. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

So far, we haven't detected anything we don't like about the tool. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"ITSM Tool Proactivanet"
5/5
What do you like best about Proactivanet?

We love how easy it is to use for both technicians and users. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

not being able to manipulate the entire form to add more information in the classifications or to enlarge the fields. Review collected by and hosted on G2.com.

MG
Maurilio G.
Ciberseguridad
Mid-Market (51-1000 emp.)
"Proactivanet a good tool for asset management"
5/5
What do you like best about Proactivanet?

What is a very comprehensive solution for asset management. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

So far, it has seemed good to me, so I don't find anything I don't like. Review collected by and hosted on G2.com.

Questions about Proactivanet? Ask real users or explore answers from the community

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GU
Guest User

What is Proactivanet used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

Average Discount

16%

View More Pricing Information
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Proactivanet Features
Hardware Asset Inventory
Software Asset Inventory
Asset Discovery
Dashboards
Time Tracking
Surveys
Central Dashboard
Mobile
Self Service
Active Directory
Categories on G2
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