I consider that the most useful aspect of the platform is being able to have detailed control of all technological assets, its user-friendly interface, and especially the control of software usage and licensing. Review collected by and hosted on G2.com.

I don't like that in Proactivanet creating a metric and alert is complex; I would like to be able to do it easily, just like customizing colors, for example, in Power BI. Review collected by and hosted on G2.com.

ProactivaNet is a tool that, being so powerful, surprises with its ease of use and management. It allows you to automate many processes and cover almost any issue related to the IT world, both at the ticketing level and in asset and configuration management. Review collected by and hosted on G2.com.

Nothing, it is a tool that meets all our needs and expectations. Review collected by and hosted on G2.com.

the ease of tracking and controlling the organization's ITIL processes, both through the use of the ITSM module or the ITAM module of the tool Review collected by and hosted on G2.com.

I find it difficult to find a weak point in the platform. Review collected by and hosted on G2.com.

It is a comprehensive tool that centralizes and optimizes the management of IT processes aligned with ITIL. The application facilitates the visualization and tracking of IT infrastructure components, allowing for quick identification of how changes in one area can affect others. We value access to the expert team to facilitate the evolution in the use of the tool and keep it aligned with the transformation of our processes. Review collected by and hosted on G2.com.

The design of the application in the self-service portal section for the end user maintains an appearance of initial versions, but recently we see that an important effort is being made to update its look & feel. Review collected by and hosted on G2.com.

Friendly and easy-to-use tool. Allows you to know and control the entire IT infrastructure of companies automatically. Availability, it is possible to monitor the company's IT services at any time. Allows users to raise their own tickets for timely follow-up. Reduces risks by anticipating cyberattacks. Review collected by and hosted on G2.com.

The inactivity session of Proactivanet is very short and asks to log in again. Review collected by and hosted on G2.com.

It makes it easy for me to have a clear and up-to-date view of the company's IT equipment inventory. Review collected by and hosted on G2.com.

I have been using the platform for 6 months, and so far I haven't had any major difficulties in using it. Review collected by and hosted on G2.com.

Intuitive tool, robust and reliable inventory module, integration in a short time, excellent customer service and support. Review collected by and hosted on G2.com.

Work on improving the color of the dashboards and add more functionality to the metrics. Review collected by and hosted on G2.com.

It has a quite intuitive interface, its modular construction, meaning transitioning from ITSM, asset management, and knowledge base in an agile manner, and a very comprehensive user portal. Review collected by and hosted on G2.com.

So far, the modules we have used meet our needs. Review collected by and hosted on G2.com.

The holistic vision it offers, as it allows us to take into account many aspects that help us make better decisions. Review collected by and hosted on G2.com.

None, the only drawback is that we cannot exploit the tool 100% Review collected by and hosted on G2.com.

The technical setup is easy to integrate with your business process, both in customization and asset management. Review collected by and hosted on G2.com.

The updates are during active hours, I have to stop operation. Review collected by and hosted on G2.com.