Proactivanet Features

Routes tickets automatically to the appropriate user. 46 reviewers of Proactivanet have provided feedback on this feature.

Prioritizes tickets based on factors configured by the user. 46 reviewers of Proactivanet have provided feedback on this feature.

Notifies the IT team when a ticket needs action. 47 reviewers of Proactivanet have provided feedback on this feature.

Provides a forum for answers to common questions. This feature was mentioned in 44 Proactivanet reviews.

Integrates knowledge base articles into a ticket. 41 reviewers of Proactivanet have provided feedback on this feature.

Displays important metrics relating to performance. 45 reviewers of Proactivanet have provided feedback on this feature.

Tracks time worked on a ticket. This feature was mentioned in 46 Proactivanet reviews.

Provides surveys to measure employee satisfaction. This feature was mentioned in 43 Proactivanet reviews.

Enables access to service desk features via mobile device. This feature was mentioned in 39 Proactivanet reviews.

Enables employees to view the status of their tickets. This feature was mentioned in 44 Proactivanet reviews.

Based on 45 Proactivanet reviews. Provides a directory of all users within an organization.

Enables access to service desk features through multiple channels such as email, phone, or the portal. This feature was mentioned in 37 Proactivanet reviews.

Based on 43 Proactivanet reviews. Create an inventory of a company's hardware assets.

Create an inventory of a company's software assets. 43 reviewers of Proactivanet have provided feedback on this feature.

Based on 32 Proactivanet reviews. Create an inventory of a company's cloud assets.

As reported in 30 Proactivanet reviews. Create an inventory of a company's mobile assets.

As reported in 42 Proactivanet reviews. Detect new assets as they enter a network and add them to asset inventory.

As reported in 41 Proactivanet reviews. Provide immediate insights, information, and updates on IT assets from a central dashboard.

Based on 36 Proactivanet reviews. Design and implement custom or pre-built policies for asset management, onboarding, and maintenance.

Implement risk management policies, and push policy updates to various assets across a business network. 30 reviewers of Proactivanet have provided feedback on this feature.

Integrate with other software solutions, such as spend management and software asset management. 33 reviewers of Proactivanet have provided feedback on this feature.

Allows users to generate text based on a text prompt.

Allows users to generate text based on a text prompt.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives