--- title: Proactivanet Reviews meta_title: 'Proactivanet Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 65 reviews by the users' company size, role or industry to find out how Proactivanet works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 65 scale: '5' date_modified: '2026-11-11' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

Proactivanet Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

View More Pricing Information

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User Insights

Average based on 65 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Proactivanet Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Proactivanet, and what problem is it built to solve?

Proactivanet is an IT service management tool built to help organizations manage IT services and keep their technology inventory up to date. Its automatic network management and inventory help teams see the current state of their IT assets.

What languages does Proactivanet support?

Proactivanet supports 2 languages: English and Spanish.

What company sizes and industries is Proactivanet the best fit for?

Proactivanet has the strongest fit in the reviewer data among mid-market and enterprise organizations. The industries with the most visible representation include IT services, financial services, and higher education.
  • Company size: Mid-market organizations (51–1,000 employees) and enterprise organizations (more than 1,000 employees).
  • Industry: IT services, financial services, and higher education are among the most represented sectors.

How long does it take to implement Proactivanet across a team?

Implementation most commonly takes 1–3 months, though some teams report going live in under a month and others take longer.
Time to go live Relative frequency
1–3 months Most common
Under 1 month Also reported regularly
3–6 months Less common
6–12 months Occasional

What customer support options does Proactivanet provide, and how do users find the overall support experience?

Support is available through channels such as email/help desk, phone, and chat, with self-service resources also available. The support experience is often described as knowledgeable and helpful, though some users report delays in attention or responses.

What features or capabilities could make Proactivanet even more useful?

The clearest opportunities to make Proactivanet more useful are around presentation, reporting flexibility, and reducing the effort needed to configure workflows.
  • Make dashboards and metrics easier to configure, customize, and interpret.
  • Improve the visual design and usability of the interface, especially on mobile.
  • Make forms, workflows, and automation simpler to adapt to specific processes.
  • Improve software deployment capabilities.

Proactivanet Reviews (65)

Reviews

Proactivanet Reviews (65)

4.8
65 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Andrés A.
AA
Andrés A.
Responsable servicio interno de Infraestructuras&Cloud
Mid-Market (51-1000 emp.)
"ITSM Inycom"
5/5
What do you like best about Proactivanet?

Great personalized technical service and very easy change management Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

I would possibly like to have a project management module. Review collected by and hosted on G2.com.

Efrain Ayala S.
ES
Efrain Ayala S.
Coordinador de soporte en sitio
Mid-Market (51-1000 emp.)
"Easy to understand"
5/5
What do you like best about Proactivanet?

The information that it can provide you. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

Everything is useful, so far I haven't found anything I don't like. Review collected by and hosted on G2.com.

AB
Armando B.
Cordinador de soporte TI
Mid-Market (51-1000 emp.)
"Proactivanet in Censys"
4.5/5
What do you like best about Proactivanet?

The intuitive operation of the tool

The system has a very comprehensive operation in ticket management. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

The times of attention and response to failures. Review collected by and hosted on G2.com.

JOSE EDUARDO F.
JF
JOSE EDUARDO F.
Mesa de ayuda
Small-Business (50 or fewer emp.)
"proactivanet survey"
4.5/5
What do you like best about Proactivanet?

everything is fine with the service, very complete and efficient, it allows for better control Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

Slowness, it crashes too much, it doesn't report the computer equipment on several occasions. Review collected by and hosted on G2.com.

RA
Raúl A.
Gobernanza Digital
Enterprise (> 1000 emp.)
"Review Proactivanet"
4/5
What do you like best about Proactivanet?

Very oriented towards complying with frameworks for information security (ISO27001, ENS, TISAX, NIS, NIST) Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

There are so many options that you need to have very good training to make the most of them. Review collected by and hosted on G2.com.

LM
Luis M.
Administrador de Activos TI
Enterprise (> 1000 emp.)
"Great help for my daily tasks"
4.5/5
What do you like best about Proactivanet?

I work as an IT Asset Manager, so the tool helps me know where and who has the assigned equipment. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

Perhaps the graphical interface, I find it a bit dull and with many menus. Review collected by and hosted on G2.com.

Diego L.
DL
Diego L.
Líder Tecnico de Servicios Informáticos
Enterprise (> 1000 emp.)
"Proactivanet in CMACT"
5/5
What do you like best about Proactivanet?

Support, knowledge, and willingness with the inquiries I have as a customer. It is easy to use and very intuitive. It is our main medium where users register their tickets. The internal integration is working correctly. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

Since it is very configurable, keep in mind what is modified and where it is modified so that changes can be restored or traced. Review collected by and hosted on G2.com.

Bárbara Viridiana L.
BL
Bárbara Viridiana L.
Ingeniero de ciberseguridad
Mid-Market (51-1000 emp.)
"With Proactivanet, I have had a gratifying experience."
5/5
What do you like best about Proactivanet?

What I like most about proactivanet is the asset management they have through the tool. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

So far, I have no complaints about the application. Review collected by and hosted on G2.com.

ED
Eduardo D.
Ingeniero de Redes y Operaciones
Enterprise (> 1000 emp.)
"Versatile CMDB tools"
5/5
What do you like best about Proactivanet?

Its versatility in asset management and the ability to deliver information through its CMDB Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

I miss a lighter interface for vision (dark) Review collected by and hosted on G2.com.

RD
ricardo D.
Coordinador de soporte y servicio
Mid-Market (51-1000 emp.)
"very good experience with ticket support and CMDB"
4.5/5
What do you like best about Proactivanet?

the agility to resolve help desk tickets Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

that statistics cannot be manually configured using CMDB and service desk Review collected by and hosted on G2.com.

Questions about Proactivanet? Ask real users or explore answers from the community

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What is Proactivanet used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

Average Discount

16%

View More Pricing Information
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Proactivanet Features
Hardware Asset Inventory
Software Asset Inventory
Asset Discovery
Dashboards
Time Tracking
Surveys
Central Dashboard
Mobile
Self Service
Active Directory
Categories on G2
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