# Prezly Reviews
**Vendor:** Prezly  
**Category:** [Press Release Distribution Software](https://www.g2.com/categories/press-release-distribution)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 77
## About Prezly
Grow your media reach without cold pitching. With Prezly you can publish press releases online, and send them directly to journalists. Trusted by 500+ PR teams including IKEA, Sony, and Emirates. Go to www.prezly.com to start your free 14-day trial, no credit card info required.



## Prezly Pros & Cons
**What users like:**

- Users commend Prezly&#39;s **exceptional customer support** , highlighting their responsiveness and willingness to customize the platform. (5 reviews)
- Users commend Prezly for its **exceptional client service** , highlighting quick responses and tailored support that enhance the experience. (4 reviews)
- Users value the **ease of use** of Prezly, praising its user-friendly interface and quick customer support. (3 reviews)
- Users value the **quick response time** of Prezly&#39;s customer service, enhancing their overall experience with the platform. (2 reviews)
- Users love the **user-friendly layout** of Prezly, praising its easy navigation and quick implementation. (2 reviews)
- Users value the **responsive and collaborative customer service** of Prezly, enhancing their internal communication experience significantly. (1 reviews)
- Customization (1 reviews)
- Integrations (1 reviews)
- Navigation Ease (1 reviews)
- Press Release Management (1 reviews)

**What users dislike:**

- Users find the **limited features** of Prezly restrictive, particularly lacking category creation for media galleries. (1 reviews)
- Users express a need for **missing features** , like creating categories for media galleries in Prezly. (1 reviews)

## Prezly Reviews
  ### 1. A flexible, user-friendly platform backed by outstanding customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chloe S. | Head of Internal Communications &amp; Strategic Initiatives, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2025

**What do you like best about Prezly?**

Prezly’s customer service truly sets them apart. The team is not only responsive but also incredibly willing to tailor the platform to meet our specific needs, which has made it a really great fit for our internal communications. Their commitment to collaboration and flexibility has been invaluable.

**What do you dislike about Prezly?**

While the platform is highly functional, the template library could use a bit more variety and flair, especially for internal communications. A few more modern, visually dynamic templates would help elevate the look and feel without needing too much manual design work.

**What problems is Prezly solving and how is that benefiting you?**

We originally adopted Prezly to manage our externally facing newsroom, but as our needs evolved, the team worked closely with us to customise the platform for internal communications as well. Sending internal email campaigns has become a critical part of our internal comms strategy, and Prezly has been invaluable in helping us streamline that process. Having both external and internal newsrooms in one intuitive system has helped us maintain brand consistency, improve content sharing, and reduce the manual effort involved in managing updates across different audiences. Their flexibility and willingness to adapt the platform have been a real game-changer for our comms workflow.

  ### 2. Great tool for PR professionnals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clotilde C. | CEO - Comms director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about Prezly?**

I really like using Prezly.com because of its intuitive interface and seamless media distribution. It makes press release management and storytelling effortless, allowing me to create visually appealing content and share it with the right audience efficiently. The built-in CRM and multimedia support are also great features that streamline communication with journalists and stakeholders.

**What do you dislike about Prezly?**

I find the press monitoring and clipping feature on Prezly.com somewhat lacking. While it helps track media coverage, it could offer more advanced analytics, automation, and integrations with external monitoring tools. A more comprehensive way to track mentions across different platforms would make it even more valuable (but I believe it's already on the pipe ;))

**What problems is Prezly solving and how is that benefiting you?**

Saves time on press release distribution and follow-ups.
Enhances visibility by making content more accessible and engaging.
Improves organization and tracking of media interactions.
Helps build and maintain stronger relationships with journalists.

  ### 3. Best support experience I had in the last 6 months

**Rating:** 4.0/5.0 stars

**Reviewed by:** Geert B. | Web and Video Expert, Enterprise (> 1000 emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about Prezly?**

Unfortunately, I can't say much about Prezly as a product, as I am not a content producer. I did need to get a json export from our posts, and had a few API questions as well, and was very well helped by Christian, who went above and beyond to help me. His patience and understanding are exceptional, as I have the uncanny ability to amply demonstrate my lack of knowledge in any conversation I have, and he never lost his bearings.

**What do you dislike about Prezly?**

I honestly don't know -I am not a Prezly user

**What problems is Prezly solving and how is that benefiting you?**

Well, I needed a json export, and they arranged that for me.

  ### 4. Customer Support Live Chat

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Prezly?**

Customer Support, user friendly software and easy to navigate. Speed for implementation. Integration easy to understand.

**What do you dislike about Prezly?**

Some features no existing yet liek to create categories for media galeries.

**What problems is Prezly solving and how is that benefiting you?**

Low cost for aroudn same features.

  ### 5. Great user support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about Prezly?**

Prezly is actually a very easy tool to use in order to send press releases, pitch, post online,...but if ever you need support from their helpdesk they are very quick to respond and advice users to solve issues. Well done!

**What do you dislike about Prezly?**

There is so far nothing that i encountered .

**What problems is Prezly solving and how is that benefiting you?**

technical

  ### 6. Great and reliable experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Prezly?**

The very user-friendly interface. CS too

**What do you dislike about Prezly?**

Just very minor formatting issues. That's all

**What problems is Prezly solving and how is that benefiting you?**

Ease of news release distribution and news site management

  ### 7. Quick, user friendly and great results

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anita W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2020

**What do you like best about Prezly?**

- Stores contacts neatly with customisable tags

- The Newsroom which compiles all stories in a presentable manner

- Creating stories is easy - very user-friendly and look great

**What do you dislike about Prezly?**

- Formatting of images is sometimes tricky - headers can be overblown with a small logo

- There should be more font size variation

- Ideally duplicates of contacts should be flagged beyond the stage of uploading them; you should be able to come back and fix at a later date

**Recommendations to others considering Prezly:**

Try out the demo!

**What problems is Prezly solving and how is that benefiting you?**

It's allowed us to store all our stories in one neat place, which is great.

  ### 8. Prezly An ideal communication tool.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Keith D M. | Media Assistant, Telecommunications, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2019

**What do you like best about Prezly?**

Prezly is an ideal support and communication tool, our clients, not only, can communicate with us, to ask for help, they can give their opinions, about the support that is provided, in this way, you can see in which points they are can improve, at the time of providing better customer service, also its modern design, is great, both for the one that requires the service and for the one that is providing it, since it is very intuitive, colorful and friendly with both parties.

**What do you dislike about Prezly?**

You can improve the compatibility with some types of files that are sometimes necessary, and not always all formats are supported, to send by chatting.

**Recommendations to others considering Prezly:**

It has very few negative points, but with different market studies, you can find out what are its shortcomings, although small, you can always improve, to be at the forefront, and not fall into conformism.

**What problems is Prezly solving and how is that benefiting you?**

make a support and provide a better service to everyone in the shortest possible time, having all the necessary information available in the moments that are needed, the history is always there, to use it at the most indicated time, this is like a base of data, which helps you have everything at hand, and not fall, on unnecessary questions.

  ### 9. Prezly is essential for PR pros

**Rating:** 4.0/5.0 stars

**Reviewed by:** Katie L. | Employer, Insurance, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2019

**What do you like best about Prezly?**

I use Prezly to build media kits containing all the assets needed to distribute a press release to media contacts. I also use it in other creative ways: private backgrounding pages, judging guides for awards programs, working pages to share with my team.

**What do you dislike about Prezly?**

The grouping system (segments) and tagging is not intuitive. I've had many missteps in trying to get content to particular segments while deselecting individuals.
You cannot add another group of people to a distribution without going back and recreating the same distribution. you can add individuals but not groups.

**Recommendations to others considering Prezly:**

Prezly is perfect for building media kits and making assets available to anyone, not just the media.

**What problems is Prezly solving and how is that benefiting you?**

Distribute press releases or press pages to the contacts I have uploaded and manage in Prezly.

  ### 10. Great platform for PR trainees and seasoned professionals alike

**Rating:** 4.5/5.0 stars

**Reviewed by:** Robert B. | Sales Manager, Venture Capital & Private Equity, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2019

**What do you like best about Prezly?**

Prezly is a fabulous piece of unit that takes out every one of the agonies of dealing with a conventional PR activity. Managing hello res pictures, joins, recordings, resources and duplicate has never been so natural, both for the PR group and the influencers on the less than desirable end of the discharge. The CRM usefulness likewise implies that monitoring connections is quick and successful.

**What do you dislike about Prezly?**

There's very little I dislike. Prezly is still feels like a start up so might not have all the usefulness of other PR frameworks like Cision or Bullhorn but at the same time it's 1/tenth of the expense. That as well as the Prezly group are open to input and we've had incredible reactions to our advancement proposals. 
The capacity to plan the messages that are conveyed as stories. Contingent upon the discharge once in a while it's progressively essential to feature distinctive resources inside the Story. 
Contact the board (labels, for instance) could be quicker in a couple of ways. So far I've just experienced genuine downtime once, how about we trust it remains as such.

**Recommendations to others considering Prezly:**

For me, Prezly is the perfect public relations tool that helps me escape media list Excel hell. I could enrich my contacts and communicate with them on a more efficient way.

**What problems is Prezly solving and how is that benefiting you?**

My partners and I began working with Prezly a year back and we are exceptionally satisfied with it. Prezly is exceptionally simple to utilize and empowers us to make alluring official statements in a matter of moments. Indeed, even partners who are not very well informed immediately figured out how to utilize it and truly appreciate working with it. 
We particularly like the perfect and simple joining of visuals and video. As a major media organization visuals are a noteworthy advantage for our correspondence. 
Another essential resource is the likelihood to see the mailing reports: who opened our official statements? Who tapped on the discharges? We can in a split second perceive how effective or intriguing a pitch is.

  ### 11. Good expedrience with Prezly 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Angela  M. | Press Officer , Enterprise (> 1000 emp.)

**Reviewed Date:** November 26, 2018

**What do you like best about Prezly?**

I like the emailing campaigns and how easy it is to put these together and send them. The reports that come through immediately after sending helps to smonitor how many ahve been delivered. The fact that Ican also track who has opened and how many times helps me follow up and even convince the person further to use the content. I also like the rate at which prezly administrators respond to our concerns as customers, well done because they are super responsive and very helpful. 

**What do you dislike about Prezly?**

It does not automatically update media contacts on the media database and does not have a facility for media monitoring. For thsi reason we have to put in extra administrative work to ensure that our contacts are updated. It would be nice to have everything in one place i.e. media monitoring, media database and press release aggregator. 

**Recommendations to others considering Prezly:**

Prezly is a good tool for maintaining the media database as well as relaying press releases in a very easy and simple way. 

**What problems is Prezly solving and how is that benefiting you?**

Sending the content to nearly 5,000 contacts all at the same time has been really great as this saves us time and money. Being able to personalise all emails is quite great as each and every conatct will be addressed with their name. Our contacts feel valued and important and are quite responsive as a result. Thank you Prezly for this.

  ### 12. Great support for a useful communication tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anya P. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2018

**What do you like best about Prezly?**

The platform is very easy to navigate and the design is intuitive. Ability to segment our customers (contacts) and send targeted emails is another great feature of the platform. 

But I think for me one of the best things is the customer support and implementation of new features. I always can rely on a quick reply from Prezly support team, sent directly form the platform. I also appreciate the opportunity to be able to add future improvements or features in the list for Prezly's consideration and potential implementation. 

**What do you dislike about Prezly?**

I'd like to have more functionality in terms of the story's design (fonts, formatting, alignment of text and images).  Also, it would be great if we could add several stories into one campaign. 

It would be great to have a calendar view of the scheduled stories / campaigns to see the planned communication for a month, for example, in one place, and, change it, if needed, according to the company's goals. 

**Recommendations to others considering Prezly:**

I would recommend anyone considering using Prezly evaluate their internal communication strategy first, and understand what they would need form a communication tool and how they could use it. It helps to understand how Prezly can benefit the company's goals, and how it can fit its marketing / communication strategy.  

**What problems is Prezly solving and how is that benefiting you?**

We are using it as a marketing tool to promote certain material to each individual group of our clients. Our company's website on Prezly serves as a newsroom for our clients, while Prezly campaigns act as a personalised newsletter, targeting specific groups of our clients. 

  ### 13. Easy & Effective Communication Tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Emmie B. | Marketing Assistant, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2019

**What do you like best about Prezly?**

I love that Prezly allows us to ditch our Excel spreadsheets. Organizing our contacts is easy to track and store without a messy spreadsheet. Our clients love that they are able to contact us and provide feedback or get general help. The designs are modern and attractive. 

**What do you dislike about Prezly?**

I would like to have more of a free reign over fonts & format of their email selections. While some flexibility is provided, there is great room for expansion and further personalization. 

**Recommendations to others considering Prezly:**

Before using Prezly, look into your company's strategy to ensure Prezly will complete the functions you are searching for.

**What problems is Prezly solving and how is that benefiting you?**

We use Prezly to manage all of our contacts, send and track emails, and share stories and news. Tracking our engagement lets us know how successful our emails are and who exactly we are reaching & how. We are able to seamlessly email over 2,000 clients and customers. 

  ### 14. Effective functionality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clarence H. | Clarence Hughes, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2019

**What do you like best about Prezly?**

helps to get easier information on how the work team is growing, showing new projects in the stories, demonstrating the warmth of the company

**What do you dislike about Prezly?**

There's not much I dislike. Prezly is still feels like a start up so may not have all the functionality of other PR systems like Cision or Bullhorn but it's also 1/10th of the cost. Not just that but the Prezly team are very receptive to feedback and we've had great responses to our development suggestions

**Recommendations to others considering Prezly:**

use this program without hesitation

**What problems is Prezly solving and how is that benefiting you?**

is the perfect public relations tool that helps me escape media list Excel hell

  ### 15. Prezly 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about Prezly?**

It is very simple and easy to use. I like being able to add drafts and edit them as necessary until I am ready to post them for others to view. It is very convenient that I can keep my drafts stored on Prezly to post later.

**What do you dislike about Prezly?**

The dominant language that is used is English so it might be difficult to use for non English speakers. I believe they are trying to fix this issue now though, as they are implementing more languages.

**Recommendations to others considering Prezly:**

This is very easy to use and understand. You can post stories, videos, and pictures. You can also easily interact with other publicly shared stories.

**What problems is Prezly solving and how is that benefiting you?**

Prezly is very easy to use. It is also convenient for students to use since they are more familiar with social media.

  ### 16. Prezly Review 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ash R. | Assistant Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2019

**What do you like best about Prezly?**

Prezly was great for controlling all our media, PR and news relations. It is simple to use and effective. It is a one stop shop for everything media.  

**What do you dislike about Prezly?**

It can be confusing to use, if they were able to make it more intuitive that would be very beneficial. I think as time goes on they will improve.  

**Recommendations to others considering Prezly:**

I would recommend Prezly for anything media and PR related. 

**What problems is Prezly solving and how is that benefiting you?**

Prezly has drastically helped our PR and outreach campaigns, we now can use media to better target our audience. The Press release distribution has saved us lots of time and money. 

  ### 17. An excellent tool for builiding a great communication network.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ann M. | Front end Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about Prezly?**

It is great platform that helps synchronizing your contacts. Now by this you can publish your stories and your contacts can see and read them easily. You can also start campaigns and your send emails all over the place by the help of this software.

**What do you dislike about Prezly?**

It is easy to use so have not found any issue with it yet.

**Recommendations to others considering Prezly:**

It is excellent for maintaining media database and also with the good press release.

**What problems is Prezly solving and how is that benefiting you?**

You can communicate with your contacts very easily by the help of this amazing software that can assist you in being responsive and also quick. Thus giving your customers a good impression.

  ### 18. Great presentation for press room

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2018

**What do you like best about Prezly?**

We like the 'translate' feature that allows media to toggle easily between the French and English versions of the release, as well as the easy-to-add contacts for each individual press release.

**What do you dislike about Prezly?**

I wish there were a way to include videos that did not require the videos to be on youtube or vimeo - if there a way of natively uploading or attaching them as there is with photos. Also, a few times Prezly has been down when we had something time-sensitive to send.

**Recommendations to others considering Prezly:**

Easy-to-use, looks polished and consistent, and great for companies needing to publish releases in multiple languages.

**What problems is Prezly solving and how is that benefiting you?**

We're presenting a polished, professional newsroom for our media contacts, and maintaining a consistent brand and format. We've been able to keep track of who is receiving our releases, and been able to share photo assets, documents and links much more easily.

  ### 19. A great way to organize your press releases and direct press to for older news

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jorge V. | Sr. Account Executive, Public Relations and Communications, Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2018

**What do you like best about Prezly?**

After using prezly for more than 7 months I have come to appreciate the interphase and how simple it is to write a press release and organize images, videos or galleries and media contacts have mentioned how easy it is for them to find what they need to write their publications and source images or links for them. 

**What do you dislike about Prezly?**

Sometimes the search system is not the best or gives an error.

**Recommendations to others considering Prezly:**

If you generate visual content for your press releases this is one of the best solutions as images and videos are easily displayed.

**What problems is Prezly solving and how is that benefiting you?**

It's a really good organizer for publications and becomes a source for journalists. 

  ### 20. Fun way to make a presentationps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edyline E. | Freelance Graphic Designer, Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2019

**What do you like best about Prezly?**

I love how creative the whole software it! To have so many visual movements for a presentation is great because it keeps those listening interested. I also personally like it because I'm a creative person.

**What do you dislike about Prezly?**

I don't dislike anything about this software. I love everything about it.

**What problems is Prezly solving and how is that benefiting you?**

I am able to get my point across more with this visual effects of my presentations. 

  ### 21. Excellent service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Evan D. | Associate Director, Communications and Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2018

**What do you like best about Prezly?**

Prezly allows us to share our news in a visually compelling format, while minimizing the amount of time required to send our news to key stakeholders.

**What do you dislike about Prezly?**

The new story creator doesn't allow us to embed the release directly in our existing company site using HTML. It would be beneficial for us to be able to share the visual benefits of Prezly within our broader company site.

**What problems is Prezly solving and how is that benefiting you?**

Prezly has cut down on the time we spend creating press releases, increased the visual appeal of our releases, and allowed us to track engagement with key stakeholders. 

  ### 22. Key for communicating

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2018

**What do you like best about Prezly?**

I love that it enables me to make the best business decisions. It creates an easy outlet for tracking engagement. The website is very sleek and appealing. But a key thing is that it works on mobile. We work with social media so phones are a priority so I appreciate that it is mobile friendly. It allows for quick tracking and provides a space for me to increase my work flow.

**What do you dislike about Prezly?**

 When Making decisions, I prefer to have a budget and have some sort of guideline for pricing. However you do have to call and describe what you are looking for to get your quote. Other than that I was satisfied

**What problems is Prezly solving and how is that benefiting you?**

I really struggled to track accounts on social media and to grow accounts from nothing but Prezly makes it drastically more efficient and now I can accomplish goals that weren’t plausible prior. It saves time so then other things that have been put on the back burner are now being worked on.

  ### 23. Good way to store and share information with others

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2019

**What do you like best about Prezly?**

I really like how easy it is to get a lot of information out to people in such a simple way.  One of my favorite features that this program has to offer is being able to to track the engagement of your posts.

**What do you dislike about Prezly?**

There is nothing that I can think of that I dislike.  Once you get the hang of the program, it is very simple to use.

**What problems is Prezly solving and how is that benefiting you?**

As I mentioned, it's really easy to get information out without having to send individual messages out to everyone. You can also send out emails to many people at once to get news across.

  ### 24. I'm a one-man PR department for a large food cooperative ($72 million)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2018

**What do you like best about Prezly?**

Prezly does what is promises. Our releases are easy to create, modify from multiple platforms (mostly), and I'm able to quickly dash-out a press release in minutes. Well worth the price and our news page looks as good as most any I've seen -- even compared to the "big boys."

**What do you dislike about Prezly?**

There are a few quirks that I've yet to grumble about to Prezly (they are very, very responsive). Those that come to mind are duplicating a release to created a slightly different version. The new release seems to retain link naming. For instance, I created a draft with a title that included the name of an elected representative. I duplicated to highlight another Rep. I wanted to clearly see difference in titles (behind the scenes) to avoid a mistake in delivery/audience. When I was sending the duplicated/modified version (link) from my desktop email, I noticed the previous version-title  included the name of the first congressional Rep. I caught it, but don't know how to change it in the system. (I'm sure time with a Prezly Rep could straighten this out -- they are really great!). I did a work-around with a bit.ly url. I share all this NOT as a complaint, but rather a means of  a tip for future users. I have no qualms recommending Prezly. It is great. Not perfect, but damn close for this time-stressed user.

**Recommendations to others considering Prezly:**

This is a solid company with people who understand the concept of service after the sale. Within my comments I mentioned that I struggle with a few quirks. I am certain -- based on my experience with the team at Prezly -- that if I took the time to discuss these minor issues with them, the solution would be delivered in days, not weeks.

**What problems is Prezly solving and how is that benefiting you?**

Doing everything better in less time.

  ### 25. Effective for improving communication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2019

**What do you like best about Prezly?**

It is so much easier to pitch my stories from this program - and therefore I get responses and feedback more quickly

**What do you dislike about Prezly?**

Not much to dislike. I had a bit of difficulty understanding how to organize my contacts at first, but I eventually got used to the system

**What problems is Prezly solving and how is that benefiting you?**

I love being able to use one program for everything - it improves my organization and I’m less likely to forget a piece

  ### 26. I love using Prezly for media relations.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Angela M. | Account Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2018

**What do you like best about Prezly?**

The ease of sending everything in one link & how nice it looks!

**What do you dislike about Prezly?**

Ideally we'd be able to manipulate the page more - be able to resize photos, etc

**Recommendations to others considering Prezly:**

Use for media relations

**What problems is Prezly solving and how is that benefiting you?**

Media relations made easier with the ability to send one link with high res photos, etc. Media are quicker to respond when everything's readily available.

  ### 27. Use-friendly Communication!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2018

**What do you like best about Prezly?**

I love using Prezly, for the most part, it's extremely efficient and easy to use. There is a new room that allows you to stay up to date and great email features all in one place. Communication is so important in today's day and age and Prezly promotes good communication tools!

**What do you dislike about Prezly?**

Contact Management is the hardest part about Prezly for me and could be improved to make it a better and more efficient tool. I also think the price of using Prezly can be a tad high 

**Recommendations to others considering Prezly:**

Definitely, use Prezly if you are looking for a good communication tool for a company. I do think larger companies can benefit from this more, but that's not to say smaller companies cannot use it.

**What problems is Prezly solving and how is that benefiting you?**

It helps communication and also to broadcast news and information to our company employees and others in extremely efficient and pleasing ways.

  ### 28. Prezly Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2019

**What do you like best about Prezly?**

This does what I need when it comes to press releases, there are so many great features and great support. Feedback on releases is always great too. 

**What do you dislike about Prezly?**

The only thing I don't like is that sometimes it takes long to load certain things.

**What problems is Prezly solving and how is that benefiting you?**

Helps me with press releases and the way I get feedback on them 

  ### 29. Prezly is a must have for PR solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charles  B. | Web Developer , Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2019

**What do you like best about Prezly?**

Prezly combines PR with all of your contacts to get your news out quicker.

**What do you dislike about Prezly?**

There isn't anything we didn't like about this product.

**What problems is Prezly solving and how is that benefiting you?**

We needed an all-in-one solution to post our press releases to the right news departments as fast as possible.

  ### 30. Connect - Engage - Measure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2018

**What do you like best about Prezly?**

Reputation risk management is a Board's #1 challenge. There has never been a more important time to centralise all of your stakeholders in one place and to execute your stakeholder outreach in a consistent and coordinated way in country, while recording and analysing the historical track record of that relationship.

**What do you dislike about Prezly?**

Manual upload of my contacts. I want real time updates from third party influencer providers.

**Recommendations to others considering Prezly:**

Building trust for proactive reputatoin risk management relies on coordinated, consistent and intelligent stakeholder engagement.

**What problems is Prezly solving and how is that benefiting you?**

Prezly delivers our Board of Directors oversight. It allows us to consistently connect, engage and measure the performance and effectiveness of our stakeholder engagement programs. Crisis scenarios are pre-uploaded, relevant spokespeople delegated, and then practised across the global organisation. Improvements in advocacy are tracked proactively on a rolling basis. Reputation benchmarks are analysed consistently to enable us to identify and execute the key levers for trust.

  ### 31. Creates efficiency 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tiffany G. | Intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2019

**What do you like best about Prezly?**

I love how it manages my contacts and publish things easily.

**What do you dislike about Prezly?**

It has technological problems at times but overall its fine.

**What problems is Prezly solving and how is that benefiting you?**

I realized that it really creates efficiency among teams.

  ### 32. A great user-friendly tool to improve the PR of your business 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.)

**Reviewed Date:** November 25, 2018

**What do you like best about Prezly?**

Prezly is very easy to navigate and accessible to individuals with any type of background and does not require any prior media outreach experience for effective use. It is a great way to channel and distribute information to and from multiple stakeholders in the business. 

**What do you dislike about Prezly?**

The process of uploading contacts is a bit outdated, as well as the features that you can add when sending emails which are currently limited to a very basic set of options. 

**What problems is Prezly solving and how is that benefiting you?**

Prezly greatly improved our ability to effectively exchange information and integrate press releases across different sectors, as well as to improve the quality of the customer database. 

  ### 33. The perfect tool to keep up with your PR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Isabelle D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about Prezly?**

The interface is really user-friendly. You can navigate through different windows, from one contact to another in a very seamless manner.


**What do you dislike about Prezly?**

Emailing from Prezly is still pretty basic. I like to add pics in the body of my email, here I can't do it.

**Recommendations to others considering Prezly:**

Just go for it!

**What problems is Prezly solving and how is that benefiting you?**

All my PR contacts are in the same place, isolated from the Sales & Marketing CRM.
I have an overview of the previous and on-going conversation with my contacts. The tags and filtering options allow me to segment my mailings.
Being able to store all my pictures for journalists in Prezly, and being able to share them all at once just with a link, is a great feature.

  ### 34. Enjoy the software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2018

**What do you like best about Prezly?**

The content centre and the look of it.  The seamless integration into your website.

**What do you dislike about Prezly?**

The delivery of the e-mails through Prezly.  Many going to junk.

**Recommendations to others considering Prezly:**

Better e-mail integration.  The ability to follow-up on an e-mail without creating a new story. 

**What problems is Prezly solving and how is that benefiting you?**

The ability to create a narrative for a brand with high rez content in one area.

  ### 35. Good software to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jil S. | Reviewer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2018

**What do you like best about Prezly?**

I use this software for media targeting purposes

**What do you dislike about Prezly?**

I don’t dislike anything about it so far

**Recommendations to others considering Prezly:**

Nothing, it would help if they made beta version with cheaper pricing

**What problems is Prezly solving and how is that benefiting you?**

I was having problems with getting the specific intrrest groups for my NGO

  ### 36. Fast and efficient 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Furniture | Enterprise (> 1000 emp.)

**Reviewed Date:** March 11, 2019

**What do you like best about Prezly?**

Prezly has been awesome! Fast and user friendly! 

**What do you dislike about Prezly?**

I’m not crazy about the login process, I’ve had to change my password quite a few times. But that’s it! 

**What problems is Prezly solving and how is that benefiting you?**

Organizing media objectives and tasks assigned to certain employees. 

  ### 37. Time saver, opportunity builder

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer H. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2018

**What do you like best about Prezly?**

Prezly is the best software/SAAS purchase I have made in two years. It solved many of my problems with direct mail, managed contacts, and building press releases and media alerts.

**What do you dislike about Prezly?**

Managing contacts is a little cumbersome because of the in and out and back and forth but I think it is improving as the platform develops.

**What problems is Prezly solving and how is that benefiting you?**

Direct email is now compliant because I have an opt-out. Faster posting releases with dynamic content. Mobil responsive pages...a million more things.

  ### 38. Useful and efficient 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2019

**What do you like best about Prezly?**

Easy to manage contacts, publish your news, and send email campaigns

**What do you dislike about Prezly?**

Sometimes can be very slow and overwhelming 

**What problems is Prezly solving and how is that benefiting you?**

Useful and very time efficient 

  ### 39. Best to be basic 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2019

**What do you like best about Prezly?**

The software has a great ui system along with great customer support. 

**What do you dislike about Prezly?**

Needs more features like multiple accounts 

**What problems is Prezly solving and how is that benefiting you?**

Easy to contacts multiple people

  ### 40. Worth it 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nasra M. | Boat Captain, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2018

**What do you like best about Prezly?**

the software was a great way for me and my co-workers to not only form a better bridge in our networking but we understood our clients better. Its all the work of PR with half the struggle, refreshing and time-saving  

**What do you dislike about Prezly?**

nothing ! east to you use and fast to adapt to 

**What problems is Prezly solving and how is that benefiting you?**

When it comes to our PR relation with our realty brokerage. We have the added benefit of talking and managing our clients. It's easier and more accessible for all employees 

  ### 41. New Prezly user 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2017

**What do you like best about Prezly?**

A time saver! Dealing with hi-res images, links, videos, assets, and copy has never been so easy, both for the PR team and the influencers on the receiving end of the release. Helps me escape media list Excel hell. Intended Users-Large Enterprises, Mid Size Business, Non-Profits, Small Business

**What do you dislike about Prezly?**

It is expensive. Maybe it would be even better to have some more options to personalize your page.

**Recommendations to others considering Prezly:**

I enjoy the fact that I can add all or most of our digital assets to the Story as I create it and that I can continually update it as our productions run.

**What problems is Prezly solving and how is that benefiting you?**

The possibility to upload content like video or images, without sending heavy emails. You can Send and track multimedia press releases. Manage your media and blogger relations in a CRM for PR and Publish to a dedicated newsroom

  ### 42. Convenient and efficient service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ben N. | Incoming Tax Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2018

**What do you like best about Prezly?**

Convenient and efficient service that allows for management and distribution 

**What do you dislike about Prezly?**

Although we use the filtering systems I would like if it was structured a bit differently 

**What problems is Prezly solving and how is that benefiting you?**

PR and management 

  ### 43. Really easy and logical 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2018

**What do you like best about Prezly?**

I love how simple it is to use, everyone on the team had zero difficulties learning how to navigate it, sharing our stories and connecting with influencers had never been easier. I also really like how i can access history of the interactions.

**What do you dislike about Prezly?**

Maybe some more options to customize your page, a little bit pricey, nothing else I can really think

**Recommendations to others considering Prezly:**

I recommend this app to every PR professional out there, once you start using Prezly you will never give it up 

**What problems is Prezly solving and how is that benefiting you?**

THE best solution to manage PR contacts and help develop relationships.

  ### 44. Love it from the start

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aleksandra K. | PR Manager Naspers Classifieds, Internet, Enterprise (> 1000 emp.)

**Reviewed Date:** March 22, 2018

**What do you like best about Prezly?**

Not only the press office looks nice, but also email campaign stats look nice!

**What do you dislike about Prezly?**

Would be great to have possibility to create email campaign without having a story published. Can't wait to have it.

**What problems is Prezly solving and how is that benefiting you?**

We are a global tech company, so our brands needed a nice, modern press office. The other thing was managing a huge contact list, as we cover with our press releases many different topics for various markets. It works, it's intuitive and effective.

  ### 45. Especially Love NewsRoom

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2018

**What do you like best about Prezly?**

I Love the NewsRoom feature where I can arrange all of my news in an aesthetically pleasing manner.

**What do you dislike about Prezly?**

I think the email feature could be slightly updated, but other than it's fine.

**What problems is Prezly solving and how is that benefiting you?**

It provides more outlets to post stories and lay out my news.

  ### 46. Modernity and ease

**Rating:** 3.5/5.0 stars

**Reviewed by:** Johan G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2018

**What do you like best about Prezly?**

It is a tool that allows you to make more attractive and dynamic presentations.

**What do you dislike about Prezly?**

He/She/It does not find it easy to make changes of direction in the presentation.

**Recommendations to others considering Prezly:**

First, discover all the possibilities that the platform offers to carry out subsequent high-quality work.

**What problems is Prezly solving and how is that benefiting you?**

It is a striking way to express ideas

  ### 47. Worked with Presley for a year 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Hannah M. | Intern, Philanthropy, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2018

**What do you like best about Prezly?**

The ability to work with images and links. It can help show who is interested and who is not as well!

**What do you dislike about Prezly?**

It was frustrating to add contacts to Prezly but we made it work and it has been fine since!

**What problems is Prezly solving and how is that benefiting you?**

PR broadcasting

  ### 48. Love it. 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2018

**What do you like best about Prezly?**

Prezly is incredibly user friendly. It speeds up workflow. 

**What do you dislike about Prezly?**

I wish it was easier to use across all domains. 

**What problems is Prezly solving and how is that benefiting you?**

As mentioned before it’s user friendly. 

  ### 49. Facilitated organization of our company contacts 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2018

**What do you like best about Prezly?**

I like that as advertised, it helps to avoiding media and contact lists in excel. We have a wide range of partners and are connecting with them often 

**What do you dislike about Prezly?**

I wish that I could have more control over the settings of each contact

**What problems is Prezly solving and how is that benefiting you?**

We have more control over communication and are more up to date on partners activities 

  ### 50. A good press app

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2018

**What do you like best about Prezly?**

The best thing about prezly is its good website and cheap use. Incredible experience and good support if you have any problem.

**What do you dislike about Prezly?**

Sometimes the website goes a bit slow and it gets attacked by hackers. The website has monthly maintenances

**What problems is Prezly solving and how is that benefiting you?**

Mass press and good feedback


## Prezly Discussions
  - [Do you offer discounts for NGO&#39;s and Non-Profits?](https://www.g2.com/discussions/pricing-25e33b04-687c-420f-bdc7-4f4cccc79096) - 1 comment, 1 upvote
  - [Does Prezly offer a free trial?](https://www.g2.com/discussions/trial-5f7caf15-45f4-4962-a77b-80b80e712cf4) - 1 comment, 1 upvote
  - [Do you sell media lists or a contact database?](https://www.g2.com/discussions/features-8f84f1cb-b3d6-486e-908a-12b18fc0de58) - 1 comment, 1 upvote

- [View Prezly pricing details and edition comparison](https://www.g2.com/products/prezly/reviews?source=search&section=pricing&secure%5Bexpires_at%5D=2026-05-31+03%3A04%3A04+-0500&secure%5Bsession_id%5D=14f15da6-0f1b-4c65-92c7-b5a92dca8222&secure%5Btoken%5D=4f98213700e585660347fe981ed67585f447bbbabc1e0479cfe5eac42a278736&format=llm_user)
## Prezly Integrations
  - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)

## Prezly Features
**Content Creation**
- Press Release Creation
- Multimedia
- Newsrooms
- SEO

**Contact Management**
- Record Management
- Relationship Management
- Segmentation

**Management**
- Content Management
- Customization
- White Label
- Media Kits
- Contact Management

**Agentic AI - Press Release Distribution**
- Natural Language Interaction
- Proactive Assistance

**Database**
- Contact/Campaign Management
- Newsroom

**Content Distribution**
- Distribution
- Contact List
- Social Sharing
- Analytics

**PR Management**
- Communications
- Campaign Management
- Engagement Tracking
- PR Analytics

**Distribution & Reporting**
- Omnichannel Distribution
- Analytics
- Publication
- Scheduling Tools
- Media Monitoring

**Agentic AI - Regulatory Change Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Outreach**
- Media Distribution
- PR Planner
- Social Media Services

**Workflow Automation**
- Lead Scoring
- Pitching
- Campaign Scheduling

**Reporting**
- Monitoring
- Response Desk
- Impact Measurement

**Agentic AI - Media and Influencer Targeting**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**User Rights/Roles**
- Version Control
- Team Collaboration

## Top Prezly Alternatives
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