G2 reviewers report that Muck Rack excels in its extensive and frequently updated media database, which users find invaluable for tracking key search terms and monitoring PR activity. This feature is highlighted as a significant advantage for businesses looking to measure their media presence effectively.
Users say that Prezly stands out for its exceptional customer support, with many praising the team's responsiveness and willingness to customize the platform to meet specific needs. This level of service has made it a preferred choice for internal communications among small businesses.
Reviewers mention that Muck Rack's user interface is clean and easy to navigate, contributing to a smoother user experience. This ease of use is particularly beneficial for teams that need to implement PR tools quickly without extensive training.
According to verified reviews, Prezly is noted for its quick implementation process, with users appreciating the intuitive onboarding that allows them to get started without hassle. This feature is particularly appealing for small businesses with limited resources.
G2 reviewers highlight that while Muck Rack offers robust analytics and tracking capabilities, some users feel that Prezly's focus on customer service and user-friendly design compensates for its lower analytics scores, making it a solid choice for those prioritizing support over advanced features.
Users report that Muck Rack's quality of support is rated highly, but it still falls short compared to Prezly's personalized service. This difference can be crucial for businesses that require ongoing assistance and tailored solutions as they navigate their PR strategies.
Muck Rack is the AI communications platform that helps communications, PR, and marketing teams understand what’s happening, why it matters, and what to do...Read more
No, we do not sell media lists. Prezly is in part a contact management platform that helps you build relationships with your existing media contacts. You can...Read more
Does Prezly offer a free trial?
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Official Response from Prezly
Yes. You can contact our sales team to see if we are a good fit for you and then we will set up a trial period for your team. Read more
Do you offer discounts for NGO's and Non-Profits?
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Official Response from Prezly
Yes. Contact our sales team to ask about our discounts for non-profit organizations. Read more
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