Praxia Reviews & Product Details

Praxia is practice management software for Australian allied health clinics, from solo practitioners to clinics of about 20. It takes on the admin that happens between appointments, so clinicians spend their time with patients and owners spend less of theirs chasing the diary by hand. Praxia runs in the browser and on iOS and Android. Scheduling and rostering. One schedule grid per clinician, by day and by week, with status shown in words and colour together. Weekly rosters are set once and copied forward, and clashes are flagged before they become double bookings. When a cancellation opens a slot, waitlist offers can fill it. Bookings made on clinic calendars arrive as visit records, and cancellations and reschedules sync. Clinical notes. SOAP notes autosave as you type, warn about edit conflicts instead of silently overwriting, keep their edit history, and are signed off once the clinic's own rules are met. Online intake forms and reviewed letter drafts to treating physicians keep the paperwork moving. Patient follow-up. Lapsed patients are grouped by time since their last visit using rules the clinic sets. Patients who need a personal call are listed with the reason recorded, and opt-outs are respected. Patients can give post-visit feedback and a clinic can run a monthly staff NPS survey. Payments and claiming. Private health fund rebate claiming and card payments at the front desk run through Tyro Health, so the invoice, the payment and the claim sit against the same visit. Cash, bank transfer and external EFTPOS payments can be recorded against an invoice. Reporting. Owner reports filter by date and clinician and cover bookings per day, no-show rate, revenue per visit, new patients, visit types, lapsed patients, visits per patient and retention. Security. Each clinic's data is separated from every other clinic's at the database level. Data is encrypted in transit and at rest, backups run daily with an encrypted off-host copy, access is role based, sign-ins and patient links expire, and an audit trail records key actions. Getting started. A Praxia operator runs a guided set-up session with the clinic owner and plans the switch with them. A 30 day free trial starts once onboarding is complete, with no card needed. Pricing is per practitioner per month in AUD excluding GST, with no minimum term.