# What's the most trusted prior authorization software for claims managers based on user reviews?

Looking for input from G2 reviewers who are claims managers, revenue cycle directors, and utilization management leaders in the Prior Authorization Software category, specifically from those who own the prior authorization workflow as an operational responsibility.

The platforms with the strongest claims manager trust evidence:

Silna Health: Claims managers credit the proactive expiration alerts and real-time status tracking for eliminating the follow-up calls that previously required staff to check authorisation status individually rather than receiving automated notification.
Waystar: The prior auth initiation from the same platform where claims are submitted and tracked gives claims managers a single view of where each authorisation stands relative to the associated claim, without switching between systems to confirm that the authorisation obtained matches the service being billed.
Cohere Health: The clinical intelligence that surfaces the documentation and criteria most likely to produce approval for each payer and procedure combination is credited for improving first-submission approval rates without requiring the clinical team to memorise each payer's criteria set.
Rhyme: The real-time decision capability for participating payers is credited for reducing the authorisation turnaround time from days to minutes on the procedure and payer combinations where real-time exchange is available.
XSOLIS: The clinical decision support that identifies documentation gaps before submission gives case managers the specific information they need to strengthen the clinical justification before the payer review rather than after a denial.

For claims managers who have implemented prior authorisation software in a health system or medical group: what was the denial reason category that the platform most directly reduced, and what payer interaction that previously required a phone call can now be resolved through the platform without staff picking up the phone?

##### Post Metadata - Posted at: 2 days ago - Author title: Marketing Executive - Net upvotes: 1 ## Comments ### Comment 1 The strongest operational signal would be a measurable drop in avoidable denials, especially those tied to expired authorizations or missing documentation. If the platform can prevent those before submission, it is doing more than just speeding up status checks. ##### Comment Metadata - Posted at: 2 days ago - Author title: Marketer ## Related discussions - [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team) - Posted at: over 13 years ago - Comments: 6 - [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section) - Posted at: over 13 years ago - Comments: 0 - [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm) - Posted at: over 13 years ago - Comments: 4