PracticeBeat Reviews & Product Details

I cannot express how amazing this company is. Alexandra and Patrick are my primary points of contact (and I've communicated with Grant on their help desk team too) and every single time they have addressed any questions or concerns I've had. If they didn't have a solution outright, they worked to find one. I've never been left in the dark or had to wait indefinitely to hear back on anything, big or small. Their appointment request feature is a favorite among patients and frequently used and having our own office forms online filled out and sent directly to us saves a lot of time. Easy to implement changes as needed. Easy integrations. Easy getting help when needed. They are 10 steps ahead and I cannot imagine ever switching to another company after experiencing this level of service. Review collected by and hosted on G2.com.

I love all of it. If there has ever been something I needed or wanted that they didn't offer, they made it happen and fast. Review collected by and hosted on G2.com.

Patrick and the whole team at practicebeat have been a great asset for practice. They are thoughtful and engaging to help optimize our practice website and search engine optimization. I highly recommend them for both their technical skills and customer service. Review collected by and hosted on G2.com.

No negatives to report with their services. Review collected by and hosted on G2.com.

I really enjoy my interactions with the people who work at PracticeBeat. Specifically, Grant Rossi and Patrick Breiner always provide consistently top notch customer service. They are prompt, professional, and always readily accessibl eto asnwer questions or solve issues. Review collected by and hosted on G2.com.

I do not have anythingto share regarding dislikes. Review collected by and hosted on G2.com.

The user interface is fairly intuitive, particularly for those who have previous experience with website CMS. Our patients really like the "Request an Appointment" feature we are now able to offer. Also, the customer service is excellent, and I always get a response quickly. Review collected by and hosted on G2.com.

Though the website CMS is intuitive, there are portions that could be more user-friendly. I would love if it were easier to clear existing formatting from web text or to copy the format from other areas of the site. Review collected by and hosted on G2.com.

The referrals generated by use of their product with limited input from our office, they enhance our new and follow-up patient levels to a new standard and work hard to keep our trust. Review collected by and hosted on G2.com.

No, everything we have used works very well. Review collected by and hosted on G2.com.

I always get good service from Practice Beat Review collected by and hosted on G2.com.

It is expensive, although not as expensive as some competitors. Review collected by and hosted on G2.com.