Postscript Reviews (161)

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Reviews

Postscript Reviews (161)

View 1 Video Reviews
4.8
161 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the customer service and ease of use of Postscript, highlighting how responsive and helpful the support team is in addressing queries and guiding users through the platform. Many appreciate the intuitive interface that allows for quick campaign setup and effective SMS marketing, although some note that analytics could be improved for better insights.
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Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Postscript is for Business Growth, Period!"
5/5
What do you like best about Postscript?

Postscript is one of the best investments I have made for my business. After struggling with average email open rates, I sought a more effective way to engage with my customers. With Postscript's easy-to-use tools, I quickly grew my list and converted engaged visitors into buyers. Postscript also helps my brand deliver personalized service. Customers can make inquiries, reach out for support, or reply to text messages at their convenience. Lastly, I cannot say enough about the support team at Postscript. The Postscript team is genuinely passionate about the success of their clients. I appreciate the empathy and care from my lovely Account Manager, Ally, and my outstanding Customer Success Manager, Travis. Travis' in-depth knowledge and diligent guidance have helped me implement best practices, exceed my goals, and grow my average ROI to over 60x. If you are a founder like me and seek the best app to help you exceed your marketing goals and grow your business, Postscript is for you. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Overall, I am immensely pleased with Postscript. I would like for the team to consider improving the mobile experience of the app, especially for those of us who may wish to schedule a campaign on the go. Review collected by and hosted on G2.com.

Kellen F.
KF
Kellen F.
Head of E-commerce
Small-Business (50 or fewer emp.)
"Excellent support & strategic partners"
5/5
What do you like best about Postscript?

They're always bringing new ideas to the table and suggesting ways to optimize our program while still being creative and at the forefront of new features Review collected by and hosted on G2.com.

What do you dislike about Postscript?

There are very few downsides! Our only area for improvement is the ability to integrate with more vendors out of our digital suite. Postscript has built in integrations with many but we'd love to integrate with more someday! Review collected by and hosted on G2.com.

Courtney D.
CD
Courtney D.
Marketing Director
Small-Business (50 or fewer emp.)
"great product with great results"
5/5
What do you like best about Postscript?

Love the functionality of Postscript. We have seen excellent results from implementing Postscript into our marketing plan and using it to grow our SMS list larger. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

The one downsize of Postscript is the price. SMS is a more expensive platform to reach your audience and customers. It costs a good amount to send out SMS with any emojis or images. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great and Easy Service to Start Your SMS Journey"
5/5
What do you like best about Postscript?

The onboarding experience was the easiest and as close to white glove as you could possibly get without hand holding. The onboarding crew 100% set us up for success with our transition from attentive. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

We have been using Postscript for a few months so there is not really a lot to dislike just yet as we are still figuring things out. Invoices are a lump sum charge and not line-itemized, although we knew that going in, as one of their big financial draws is that there are no hidden or additional fees. Review collected by and hosted on G2.com.

TC
tina c.
Owner
Small-Business (50 or fewer emp.)
"Amazing SMS Marketing"
5/5
What do you like best about Postscript?

That's it's very easy to set up and send sms. Also seeing the data helps what sms work and which one didn't. Templates for the sms is great when you can't think of anything Review collected by and hosted on G2.com.

What do you dislike about Postscript?

That sometimes your credits don't rollover to the next month. Review collected by and hosted on G2.com.

Iesha S.
IS
Iesha S.
Owner
Small-Business (50 or fewer emp.)
"Best app for accruing customer’s I’ve used!"
5/5
What do you like best about Postscript?

The customer service is the best! They a Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Re always ready to help, and with very effective solutions! I also love the ease of sending a text and that they provide you what to text if you need ideas! Review collected by and hosted on G2.com.

Bryan T.
BT
Bryan T.
CMO
Small-Business (50 or fewer emp.)
"Absolutely delightful experience"
5/5
What do you like best about Postscript?

The flow systems, and overall user friendlyness Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Not much to dislike. I wish there was a way to segment easier Review collected by and hosted on G2.com.

Tom W.
TW
Tom W.
Channel Chief Advisor
Small-Business (50 or fewer emp.)
"Has opened up a new channel of communications with our customers."
5/5
What do you like best about Postscript?

Makes it very easy to get promotions in front of our customers. We have had increased responsiveness to sales as a result of using Postscript. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

There is a learning curve of where to find features to use. Do the training or contact support which is very helpful. Review collected by and hosted on G2.com.

CP
Chris P.
Marketing Manager
Small-Business (50 or fewer emp.)
"Best SMS solution out there!"
4.5/5
What do you like best about Postscript?

Main dashboard for sending campaigns is really easy. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

The occasional bug with new features is annoying. Review collected by and hosted on G2.com.

Jennifer M.
JM
Jennifer M.
Marketing Specialist
Small-Business (50 or fewer emp.)
"We switched to Postscript last fall and have been so happy with the performance and support."
5/5
What do you like best about Postscript?

Customer service is the best! We are so glad we switched to PS. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

There's nothing I can think of! They have been wonderful! Review collected by and hosted on G2.com.