Postscript Reviews (161)

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Reviews

Postscript Reviews (161)

View 1 Video Reviews
4.8
161 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the customer service and ease of use of Postscript, highlighting how responsive and helpful the support team is in addressing queries and guiding users through the platform. Many appreciate the intuitive interface that allows for quick campaign setup and effective SMS marketing, although some note that analytics could be improved for better insights.
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NG
naz g.
Small-Business (50 or fewer emp.)
"Taylor is the best"
4.5/5
What do you like best about Postscript?

I LOVE TAYLOR!!!<3 She is quite honestly the most helpful and patient person that has helped me on this app. and made everything so easy and fun to learn. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Its hard to understand the analytics for me as a first time user Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Postscript customer support Agent: Taylor"
5/5
What do you like best about Postscript?

The ease of use with the application. I rarely have trouble setting up campaings or automations. The customer support is really nice and the team members are very friendly. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

I haven't had any problemds with postscript. I can't think of any qualities I dislike so far using this seamless applicaiton. I would reccoemnd it to anyone wanting to do sms. Review collected by and hosted on G2.com.

EH
Ebony H.
Small-Business (50 or fewer emp.)
"Been my go-to since I started my business!"
5/5
What do you like best about Postscript?

Customer service is super responsive and friendly. They are always making updates and hosting helpful webinars. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

I wish the platform was easier to navigate. i.e. seeing all subscribers Review collected by and hosted on G2.com.

Danae Y.
DY
Danae Y.
Mid-Market (51-1000 emp.)
"Top notch customer support!"
4/5
What do you like best about Postscript?

They feel like a true extension of our team - we trust that they are really tackling SMS as if our company were their own. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

As with any platform, there are always features you want to use that do not exist yet leading to some minor limitations. Review collected by and hosted on G2.com.

Eva D.
ED
Eva D.
Associate Marketing Manager
Small-Business (50 or fewer emp.)
"A fantastic SMS solution!"
4.5/5
What do you like best about Postscript?

From setup to use, Postscript is easy to implement and work with! With Postscript+, the team is always there if you need help, inspiration, or feedback. And the dashboard gives a great at-a-glance view of how your account is doing. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

The segmentation feature could be built out more to include multiple list exclusions. At the moment, you're only able to include one list and exclude one list, but I would love to be able to exclude multiple lists. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Postscript has the best customer service and SMS marketing"
5/5
What do you like best about Postscript?

Postscript staff is quick to answer your questions and help with anything that you need. I have worked with many of the staff members via chat and phone and they always provide the best support. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

There is nothing I dislike about the service. Five stars! Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Some of the best customer service I've ever had."
5/5
What do you like best about Postscript?

Their program is intuitive enough for a newcomer to figure out on their own but their customer service is really what sets them apart. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Not on postscript, but due to the regulations there is a slight learning curve for first time sms marketers. Review collected by and hosted on G2.com.

Connor D.
CD
Connor D.
Small-Business (50 or fewer emp.)
"Collaborative & Thoughtful Partners"
4.5/5
What do you like best about Postscript?

We migrated from another leading SMS partner to Postscript recently due to some capability limitations and have loved the onboarding experience and initial results so far. The team is quick to respond, proactive in recommendations and thoughtful about our business and understanding our goals. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Limitations on advanced experimentation, but my hope is they'll continue to build out capabilities here. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Great SMS platform!"
5/5
What do you like best about Postscript?

Far more cost-effective than Klaviyo and offers a better user experience. Plus great support! Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Nothing so far, everything is functioning well. Review collected by and hosted on G2.com.

Russell S.
RS
Russell S.
Marketing Manager
Small-Business (50 or fewer emp.)
"I've Really Enjoyed Working With Postscript For Over 3 Years"
5/5
What do you like best about Postscript?

The culture and team at Postscript are awesome! Their team is super helpful and they are always cranking out new SMS features that help us meet our goals at Nomatic. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

The on-platform analytics could use a good overhaul. There are certain metrics that I'd like to be able to see in platform that aren't possible yet. At least they have some analytics, but they could be much better in my opinion. Review collected by and hosted on G2.com.