--- title: Postal by Sendoso Reviews meta_title: 'Postal by Sendoso Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 408 reviews by the users' company size, role or industry to find out how Postal by Sendoso works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 408 scale: '5' date_modified: '2026-09-22' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Postal by Sendoso Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Postal incredibly easy to use, simplifying sending tokens of appreciation to customers and colleagues worldwide. (25 mentions)
Users love the unique gifting options from Postal, allowing for meaningful connections with prospects and clients. (22 mentions)
Users love the diverse gifting options of Postal, enhancing connections with prospects through personalized gifts. (16 mentions)
Users enjoy the ease of sending gifts with Postal, making appreciation simple and personalized for clients and colleagues. (14 mentions)
Users love the customization options in Postal, enhancing personalization for gift-giving on any occasion. (13 mentions)
Users often feel limited by the restricted gifting options in Postal, desiring more variety and customization. (5 mentions)
Users desire more gift options in the Postal marketplace, particularly outside the US and for various holidays. (4 mentions)
Users feel the limited selection of gifts could be improved with more options and holiday-specific items. (4 mentions)
Users find the navigation confusing and experience glitches, which detracts from the overall usability of Postal. (4 mentions)
Users find the complex user interface frustrating, as it adds unnecessary steps and confusion during the gifting process. (3 mentions)

5 Pros or Advantages of Postal by Sendoso

5 Cons or Disadvantages of Postal by Sendoso

Postal by Sendoso Reviews (408)

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Reviews

Postal by Sendoso Reviews (408)

View 1 Video Reviews
4.5
408 reviews
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Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Works pretty well for sending out mass gifting"
3.5/5
What do you like best about Postal by Sendoso?

Good UI, easy approval flows for reviewing requests. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

I wish it integrated directly into Qualtrics, as Rybbon does. Copying MagicLinks is tricky and the setup is not intuitive. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy to use platform but lack of support when needing help"
2/5
What do you like best about Postal by Sendoso?

I like that you can get up and running quickly and the non-branded global marketplace has a good selection. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

The branded item process needs improvement - entirely diff process and took too much time to plan and execute. In the end, the product was good but took a long time.. Also, when there are confusing issues around billing, fulfilmment and even reloading balances we cannot reach anyone on the support side. Review collected by and hosted on G2.com.

Malcolm J. S.
MS
Malcolm J. S.
Head of Global Business Development
Mid-Market (51-1000 emp.)
"Simple but powerful"
4/5
What do you like best about Postal by Sendoso?

It's easy to get set up and going. Good visibility for leadership on total spend/ROI with reporting Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

you have to be really careful and understand your audience. Gifting turns into bribery really quickly if you lack thoughtfulness. Review collected by and hosted on G2.com.

Taylor L. Y.
TY
Taylor L. Y.
Mid-Market (51-1000 emp.)
"Easy to use, integrate, and share!"
5/5
What do you like best about Postal by Sendoso?

I love the Postal collections where you can curate not just one item to send as a gift but a group of items that your recipient can choose from. The integration to Salesforce for seamless campaign member and status updates is incredibly helpful as well as the pooled and per-user budget options. Looking forward to using one of the virtual events soon as well. Onboarding was so great I am thinking of taking a few notes and applying them to our internal process. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

I can't think of anything to dislike about Postal. Admin is seamless, onboarding was great, and they used their own service to absolute perfection in the sales cycle. I'm a big fan. Review collected by and hosted on G2.com.

Olisa d.
OD
Olisa d.
Mid-Market (51-1000 emp.)
"Adding a Personal Touch"
5/5
What do you like best about Postal by Sendoso?

What I love the most about Postal is that I'm able to add a personal touch to the relationships that I work really hard to build. I can say happy birthday, congrats on your new baby or even just thanks for being a great client with a wide variety of customized gifts that my global clients really appreciate. As a Customer Success Manager it's an incredible tool to have in my arsenal. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

The only headaches are that it seems to be a challenge for different teams to have access to unique gift items. For example, the sales team might need access to send out smaller items which CS would want a wider variety of personalized gifts reflective of the account size. So far it seems we all have to work from the same selection. That may be possible to fix but not sure. Review collected by and hosted on G2.com.

Mel R.
MR
Mel R.
Sales Development Representative
Small-Business (50 or fewer emp.)
"Robust gifting platform - invaluable for engaging prospects & customers"
5/5
What do you like best about Postal by Sendoso?

Easy to use - with an extensive library of gifts of all sizes. Love the handmade items from small shops - and well-know branded products as well.

Our entire sales team uses Postal daily to send thoughtful, relevant gifts to prospects and customers alike. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

The search feature doesn't always show the most relevant products - but the categories are well-curated and that's how I find most gifts.

Otherwise, my only complaint is that Postal has too many fun products to choose between. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Helps build great customer relationships!"
5/5
What do you like best about Postal by Sendoso?

Postal is a great tool to build your customer relationships. There are a plethora of options like gift bags, goodies, etc. to send your customers. The best part is that the process of sending it is super easy, with many different ways to send your gifts. The layout of the landing page is also easy to understand. I use Postal quite often, especially during the holiday season to send gifts to clients. The customer support team is quite helpful as well when required. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

Perhaps the options available in countries like India can be improved! Review collected by and hosted on G2.com.

MC
Melissa C.
Corporate Gifting Manager
Mid-Market (51-1000 emp.)
"Intuitive Joy Work"
5/5
What do you like best about Postal by Sendoso?

It's a very user-friendly platform with awesome features I'm still learning about! Service is fantastic! Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

Nothing to dislike about the Postal interface Review collected by and hosted on G2.com.

Josh S.
JS
Josh S.
Sales Manager
Mid-Market (51-1000 emp.)
"Postal has been great for our SDR org"
5/5
What do you like best about Postal by Sendoso?

The ability to gift securely with our prospects and current clients has been awesome. We've seen an increase in meetings booked via gifting and overall, it makes the company look more professional as opposed to only sending gift cards. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

The magic link feature is nice but to copy and share the magic link via linkedin looks kind of odd. It would be great if you could display the item you are sending to the prospect. Review collected by and hosted on G2.com.

JT
Jenna T.
Manager, Account Development
Enterprise (> 1000 emp.)
"Great platform!"
4/5
What do you like best about Postal by Sendoso?

Really like the flexibility and the UI. We used to use Sendoso and find this product to be much better. They are also great, collaborative partners and help us with best practices and brainstorming on campaigns we can run. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

They are a newer company, so still have some of the growing pains you see at startup-esque orgs. The reporting and analytics could also be a bit more robust and I wish there was a better integration with SalesLoft. Review collected by and hosted on G2.com.