I love that Postal makes it easy to quickly send links or personalized emails to clients and team members. I also love their vast marketplace of different gifts and gift cards. Review collected by and hosted on G2.com.

It's difficult to view different products from the marketplace at the same time and I often have to train other team members how to use it. The UX could use some improvements. Review collected by and hosted on G2.com.

Postal is intuitive and efficient for quick gifting Review collected by and hosted on G2.com.

Overall gifting selection could be bigger! Review collected by and hosted on G2.com.

The gift selection is fantastic, the platform is modern and user friendly and the team is solution oriented and great to work with. The international capabilities also prevent us from having multiple gifting vendors which saves us money on annual platform costs. The Salesforce integration is a slick way to avoid manual user additions and Review collected by and hosted on G2.com.

The EMEA and APAC gifts need more variety as well as a simpler UI/process for moving funds into various currencies and distributing to teams. The reporting capabilities are nascent and warrant further investment for day2day and longer looking ROI reporting. Review collected by and hosted on G2.com.

Easy, quick, full of options. Having some very specific products that shows I've learned about their hobbies and interests instead of sending generic gifts. Review collected by and hosted on G2.com.

Ensuring my customers don't think it's a spam/phishing email Review collected by and hosted on G2.com.

As a business development leader, I like how you have the option to send gifts with or without requiring the prospect to book a meeting. It has also been great to use internally to celebrate & incentivize my team. The direct integration to salesforce has also been a game changer for reporting in our CRM. Review collected by and hosted on G2.com.

Because it does have so many different capabilities, there is a bit of a learning curve. Learning the different ways you can gift (surprise & delight, personalized email, sending a magic link, sending swag internally, etc) and how to track reporting takes a bit of training with the team. Review collected by and hosted on G2.com.

Postal allows you to stand out from other prospects with things like coffee gift cards to make their day! It is very easy to use as well. Review collected by and hosted on G2.com.

The downside of postal is some people get nervous clicking a link from outside their organization to get their gift card Review collected by and hosted on G2.com.

Our customer success manager was always easy to reach and very responsive and helpful. Postal is a great tool for virtual events. Review collected by and hosted on G2.com.

Shipping items stocked in the warehouse. If you wanted to ship a shirt in multiple sizes you have to create multiple shipments. Also when you want to ship multiple things once you shipped one it would take you back to the homepage and you would have to navigate back to my swag. Not hard but annoying. Review collected by and hosted on G2.com.

We use this on the Customer Success side (Sales does, too). Postal offers some great gift options and it's pretty easy to select a gift and send it to the recipient. Being able to send gifts to a group via email or shared link is helpful, as is the customization available when sending. I particularly like the must schedule to accept gift option! The layout and ability to toggle what's not available is great. Review collected by and hosted on G2.com.

Improved tracking would be helpful, e.g. how quickly recipients open gifts or how many times they've opened an email. Review collected by and hosted on G2.com.

Like all other gifting platforms, you can send gifts to people if you do not have an address for them. Review collected by and hosted on G2.com.

Unless you enjoy paying 10%-30% above market prices, I would highly recommend finding other gift-sending solutions—there are hundreds of better options. I would consider traveling cross-country to hand-deliver a gift before reconsidering Postal; it would be more cost-efficient. From sparse marketplace offerings to clunky user interfaces, and most frustratingly, horrendous customer service, the only "gift" Postal successfully delivered was disappointment. Review collected by and hosted on G2.com.

Postal is awesome because it has SO many vendors and gift options. When I'm not sure what to send, I can scroll postal for ideas and even recommendations on what to send. Their support team is super responsive and helpful, and will even reach out and be proactive when something goes wrong. Review collected by and hosted on G2.com.

The feature set in terms of sending gift cards, and bulk orders is a little lacking. It's difficult to report on bulk warehouse sends to customers, which can cause some confusion. I think they are working on this feature, though. Review collected by and hosted on G2.com.