Having used the product for route planning, this reviewer finds it a massive time-saver by reducing office planning time and assisting with on-the-road scheduling. The limitation is that it sometimes directs users to inaccurate addresses and can be cumbersome when trying to limit daily visits.
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Refreshing and replanning days is just at the click of a button, whether in the office or while out on the road! Review collected by and hosted on G2.com.
Sometimes the driving to appointment ratio is a lot, but this is mainly because the is someone a long way away that we need to see. Review collected by and hosted on G2.com.
I really appreciate the number of features included in the tool, as well as the overall customer experience. Katharina and Federico have always helped me quickly whenever I’ve needed support, and they’ve been amazing to work with. I’ve had zero issues that they couldn’t help me resolve. Review collected by and hosted on G2.com.
The only thing I can comment on is the lack of integration with C4C, but it isn’t a major impediment. Review collected by and hosted on G2.com.
Huge time-saving in planning customer visiting schedule and large increase in the number of calls that can be made in a normal working day. Easy call reporting. The api allows easy interface with existign crm and erp systems Review collected by and hosted on G2.com.
there is nothing I dislike. The only issue I uncovered was resolved rapidly by the developers. Review collected by and hosted on G2.com.
the automation planner and how you can schedule visits based on cycles Review collected by and hosted on G2.com.
It's complicated to set up, customer service is not the friendliest, and it's overpriced. They should have options to customize and bill monthly. It would be beneficial to have an app instead of a website. Review collected by and hosted on G2.com.
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