Polly Reviews & Product Details

Capture instant feedback on Slack, MS Teams, Zoom and Google Meet with Polly. It helps teams of all sizes make smarter, data-driven decisions, instantly! We believe in a world where every voice has the power to transform work, and it’s our goal to make them heard. More than 40% of the Fortune 100 companies use Polly, empowering their teams across the globe while driving deeper engagement through our real-time feedback tools: Q&A, single-question and multi-question pollys, templates, icebreakers, trivia, and more. Polly gives you 10x better & faster response rate than email as it offers not just a native in-app experience but also voting over web. With over 20 million pollys sent and 1 million monthly active users, Polly connects you with your team in the spaces where work happens: Slack, Microsoft Teams, Zoom, Google Meet and virtual meetings.

Seller

Polly.ai

Discussions

Polly Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Anas Masood

Pricing

Pricing provided by Polly.

Free Plan

$0.00

1 License

Team, Business & Enterprise Plan

Starting at $1.00

Per Year

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 95 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Year

Polly Integrations

(2)

Integration information sourced from real user reviews.

Polly Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Polly, and what problem is it built to solve?

Polly is a platform for creating surveys and polls within collaboration tools such as Slack, Microsoft Teams, and Zoom. It helps teams gather feedback, encourage engagement, and review responses in the digital workspaces where they communicate.

What languages does Polly support?

Polly supports 1 language: English.

What company sizes and industries is Polly the best fit for?

Polly’s strongest reviewer-reported fit spans small businesses, mid-market teams, and enterprises, with particularly visible use in software and IT services. Other represented industries include telecommunications and higher education.

Company size — Small business: Teams with 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Company size — Enterprise: Organizations with more than 1,000 employees.
Industry — Computer Software: A prominent use area for quick polls and team feedback.
Industry — Information Technology and Services: A prominent use area for gathering input and making group decisions.
Other represented industries: Telecommunications and higher education.

What customer support options does Polly provide, and how do users find the overall support experience?

Polly offers self-service resources and direct help through email/help desk or chat. The support experience can be responsive and useful, with users describing quick explanations and practical help; experiences are not uniformly positive, and some users have found follow-up lacking.

What tools and platforms does Polly integrate with, and how do these integrations help users get more value from the product?

Polly offers 2 integrations, which help bring polls and feedback into collaboration and work workflows.

Team communication: Slack.
Project and developer workflows: Slack Connector for Jira.

Using Polly in Slack makes it easier to share polls and collect responses in the channels where teams already communicate, reducing the need to move to a separate survey flow.

What features or capabilities could make Polly even more useful?

Polly could be more useful with richer poll controls and more options for tailoring recurring activities. The most useful improvements would include:

More flexible poll formats, including ranking, sliders, and ways to combine question types.
More control over editing polls after they are sent, including changing questions or closing dates without starting over.
More scheduling and targeting options for reminders, including automated reminders for people who have not responded.
A broader, refreshed selection of templates, trivia topics, and team-engagement activities.

G2 reviews are authentic and verified.

Here's how.

Alejandro F F.

Honorary Professor

Mid-Market (51-1000 emp.)

2/6/2022

"Product good. Some types of polls other products do not have. Poor support."

2.5/5

What do you like best about Polly?

More polls than other competing polls (eg ranking). Review collected by and hosted on G2.com.

What do you dislike about Polly?

Poor support. Obvious things you would expect are missing. Support does not take those on board and act quickly Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

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We're sorry to hear that we did not live upto the expectations 😞 We hope that you can give us another chance someday to make it up to you. The good news for now is that in Rank Order pollys you can now assign upto 20 ranks (earlier it was 5)! An even greater news is that now you can share your pollys in different workspaces, even with non-Slack users to boost your response rate. More on this feature can be found here https://www.polly.ai/help/slack/polly-link-sharing-and-web-voting

Let us know if you face any difficulties, we'll be happy to help 🙂

Verified User in Events Services

Mid-Market (51-1000 emp.)

4/27/2022

"Very nice 👍"

5/5

What do you like best about Polly?

Makes it easy to gather and analyze feedback Review collected by and hosted on G2.com.

What do you dislike about Polly?

The pricing is confusing. Why is Standard more expensive than Pro 🤔 Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

edit

Thank you for the review 🙏

This pricing confusion between Standard & Pro is a common one 🤔 Basically how the pricing works is that the longer the plan duration, the cheaper it gets. Standard is the 3 months plan while Pro offers 6 & 12 months plans at a lower cost and more features. As you pay upfront for the entire duration of the plan so in the long run the Pro becomes cheaper. Hope this clarifies 🙂

If there's any further confusion feel free to reach out to us at contact@polly.ai, we'll be happy to help 💙

Verified User in Internet

Small-Business (50 or fewer emp.)

4/16/2022

"Easy and quicky way to create polls"

5/5

What do you like best about Polly?

The ability to integrate Polly with Slack Review collected by and hosted on G2.com.

What do you dislike about Polly?

Nothing that is there to dislike - serves its purpose Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

edit

Thank you for the review🙏 Our native in-app experience is indeed quite valued by our customers.

We've quite recently launched web voting also which means that non-Slack users or people outside your workspace can also respond to your pollys! For more on this feature, feel free to reach out to us at 📧 contact@polly.ai

Verified User in Computer Software

Small-Business (50 or fewer emp.)

4/18/2022

"We love Polly"

5/5

What do you like best about Polly?

We love how Polly helps us keep our team engaged. Whether through feedback surveys or team-building activities like trivia, Polly has become a necessity. Review collected by and hosted on G2.com.

What do you dislike about Polly?

Polly would be better if certain little bugs were fixed or if there were more options for trivia. I love that they listen to feedback, though! Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

edit

And Polly loves knowing that it is helping you with team engagement 💙 Custom trivia has been an ask for a while now, I'm going to add this review as well to the existing feature request ... whatever I can do to give it a nudge📌

If there's anything more, do reach out to us at contact@polly.ai

Chetan B.

Technical Lead

Enterprise (> 1000 emp.)

1/4/2022

"Great tool for live polls and instant results"

5/5

What do you like best about Polly?

Very easy to use tool which can be easily integrated and highly secure app for instant polls and results Review collected by and hosted on G2.com.

What do you dislike about Polly?

Limited features for customizations, limit on responses for free license Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

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Thanks for the review Chetan 🙏 Happy to hear that you found Polly easy to use and yes we take a lot of pride in our security practices🚨We are SOC2 (Type II) and GDPR compliant so we ensure data protection at every layer!

Our free plan can come across as limiting due to the number of available responses & features but we do offer a 7 day free trial for our paid plans, do sign up, I'm sure you will find the features you are looking for 🙂 Feel free to reach out to us at contact@polly.ai if you have any questions for us

Verified User in Real Estate

Small-Business (50 or fewer emp.)

6/14/2022

"polly slack integration"

3/5

What do you like best about Polly?

simple slack integration; doesn't overfit Review collected by and hosted on G2.com.

What do you dislike about Polly?

non-paid feature leaves a lot to be desired Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

edit

Thanks for the review 🙏 Yes you are right, are free plan offerings may come across as limited but we do offer a 7 days free trial on our paid plans, do give it a try to see what features drive value for you/your team.

More on our plans along with the features can be found on our pricing page https://www.polly.ai/slack-pricing

Feel free to reach out to us at 📧 contact@polly.ai for any questions that you might have!

Brady B.

Operations Management Consultant

Mid-Market (51-1000 emp.)

Originally submitted 12/13/2021

"Polly is a powerful tool that integrates nicely with Microsoft Teams."

4.5/5

What do you like best about Polly?

Variety of templates are available for use. Review collected by and hosted on G2.com.

What do you dislike about Polly?

It was somewhat frustrating to not have the option to create a template of templates to be used in a meeting. Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

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Thank you for the review Brady 🙏 Happy to hear that our Templates are helpful, let us know if there any any more template categories you would like us to add.

I don't full understand what you mean by creating a template of template 🤔 it will be great if you can elaborate a bit more on it so I may be able to help you accordingly. Our feature through which you can setup pollys in advance for your Teams meeting might be helpful, more on the setup of this can be found here📄 https://www.polly.ai/help/microsoft-teams/setting-up-pollys-in-advance-for-your-teams-meeting

Let me know if you face any difficulties at 📧 contact@polly.ai, I'll be happy to help

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

1/31/2022

"Fast Response Time"

5/5

What do you like best about Polly?

Easy to use interface; randomly curated Hot Takes and Trivia are interesting and engaging. Review collected by and hosted on G2.com.

What do you dislike about Polly?

I'd love to be able to pre-schedule Hot Takes and Trivia Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

edit

Thanks for choosing Polly to have fun with your team 🙏 Scheduling for trivia & hot takes, rather custom trivia & hot takes has been an ask for a while now, I'm going to add this review as well to the existing feature request ... whatever I can do to give it a nudge📌

If there's anything more, feel free to reach out to us at 📧 contact@polly.ai

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

Originally submitted 6/25/2021

"Fun way to increase friendly competition"

4.5/5

What do you like best about Polly?

We have integrated Polly with Slack to engage our team in fun weekly trivia games. This has been a lifesaver during the pandemic. Review collected by and hosted on G2.com.

What do you dislike about Polly?

I would love to request new trivia topics beyond those that are currently offered Review collected by and hosted on G2.com.

Recommendations to others considering Polly:

It's essential to have Slack first so it's already in tool where people communicate Review collected by and hosted on G2.com.

What problems is Polly solving and how is that benefiting you?

Polly allows us to keep our team engaged – both in-office and remote workers – and has helped us build company morale in the midst of a global pandemic. Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

edit

Thanks for the review & choosing Polly to have fun with your team 🙏 Custom trivia has been an ask for a while now, I'm going to add this review as well to the existing feature request ... whatever I can do to give it a nudge📌

If there's anything more, feel free to reach out to us at 📧 contact@polly.ai

Ana Maria H.

RPA Project Manager & Business Analyst

Mid-Market (51-1000 emp.)

12/2/2021

"good"

4/5

What do you like best about Polly?

easy to find

direct integration with teams

export capabilities Review collected by and hosted on G2.com.

What do you dislike about Polly?

cannot disable subscription on my own, although i can enable one on my own

low no of votes for the free version, only trial to test it on actual company size figures

cannot attach file in poll Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

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Thanks for the candid review Ana 🙏

You can manage your subscription through your Polly Account settings at any time. About attaching a file, you are right, the feature still isn't available 😔 Nevertheless, I'm sure our product team will appreciate the idea so I'm going to add this as part of the product feedback channel. Feel free to reach out to us at 📧 contact@polly.ai with anymore ideas that you may have