Playvox WFM Reviews & Product Details

It is always working, and I can have a visual of my metrics at all time. Review collected by and hosted on G2.com.

Everything is just fine. Thanks for the hard work. Review collected by and hosted on G2.com.

Playvox had a decent interface when it came to seeing other team members' schedules, and the colour coordination of different shifts was useful. Review collected by and hosted on G2.com.

Playvox was incredibly clunky and had a particularly poor user interface outside of shift checking. It took forever to be implemented and despite having to use it every day, the team found it incredibly difficult to use. Having to manually input when changing channels meant that time was wasted and our 'adherance' stat was always completely useless. Shift swapping was virtually impossible and the way of booking holiday was unclear. Review collected by and hosted on G2.com.

I love that we use one system to view our daily schedule, receive updates, request any leaves, opt in for overtime, and have access to our schedule for weeks ahead. It prevents me from being overwhelmed and we're able to avoid having to trying to keep up with multiple systems. Review collected by and hosted on G2.com.

No major issues. It is very easy to use daily and it helps you keep up with your schedule. Review collected by and hosted on G2.com.

It is easy to navigate and all details needs are well detailed. Review collected by and hosted on G2.com.

For me it is better to have a better updates in term of updating the stats. Review collected by and hosted on G2.com.

Playvox is very helpful to me and I'm using it everyday for work. This is where I can see my schedules and some metrics as well for the adherence. Review collected by and hosted on G2.com.

For now, I think that there's no option anymore to make a swap request directly on the playvox Review collected by and hosted on G2.com.

Playvox is the only place which is very exciting and shows rewards and recognition. Playvox also helps us to stay connected with my colleagues through chat. Review collected by and hosted on G2.com.

Previously we were able to check our production metrics. Nowadays we can't see our production scores. Review collected by and hosted on G2.com.

That is simple and easy to use, I can find my schedule for work everyday with no issues Review collected by and hosted on G2.com.

Takes a while to load sometimes and also not charges in a few cases Review collected by and hosted on G2.com.

Knowing my schedule 5 weeks out is a nice feature Review collected by and hosted on G2.com.

constant change in schedule and lack of balance Review collected by and hosted on G2.com.

Layout and user interface, as all options are easy to read and find Review collected by and hosted on G2.com.

Response and loading times, because often takes a while to load all the info Review collected by and hosted on G2.com.

I like the way Playvox shows me my scheduled time, leave requests, and my full scheduled dates for up to two weeks Review collected by and hosted on G2.com.

Nothing. Playvox is very easy to manage and toggle through. Its pretty self explanatory. Review collected by and hosted on G2.com.