Playvox WFM Reviews & Product Details

I completely rely on Playvox to keep my adherence. I can look and see exactly how long I have until each break and how far out of adherence I am at any time. I log into this as soon as I start opening my programs every shift. Review collected by and hosted on G2.com.

I am not able to see how much PTO I have in my Playvox. Review collected by and hosted on G2.com.

It is clearer and easier to navigate in terms of checking your schedules, shifts, leave requests etc. It even advises when someone is not on shift in your team. Review collected by and hosted on G2.com.

There is currently no downsides for me regarding playvox as the system is easy to operate. Review collected by and hosted on G2.com.

The best of Playbox for me is that I get reported if my requests were approved, like vacation time, VTOs, among some others, so that gives me a relief that will not have any problems with my paycheck because everything has been reported properly. Also, the tool is really simple and easy to use, very intuitive. The implementation of important information can be interpreted properly. I have to use it on a daily basis to keep track of my work and if something is wrong, the support team will fix it and the information will be integrated and reflected on my end. Review collected by and hosted on G2.com.

The only thing I don't like is that, at least from my end, if I want to review all my schedules on the overview page, I have to scroll down all the way if I want to see my schedule for the next few days. Review collected by and hosted on G2.com.

Able to check our status, break schedules, team members availability and attendance, it is too good Review collected by and hosted on G2.com.

Nothing for now, everything is good for now, Review collected by and hosted on G2.com.

It was smooth sailing once I got everything figured out. It's easy to navigate and see everything. I use it every day with my work. Review collected by and hosted on G2.com.

I honestly don't have any dislikes about Playvox. Review collected by and hosted on G2.com.

keeping track of my work schedule and the ease to put in shift swaps Review collected by and hosted on G2.com.

nothing at all. I think it's very easy to navigate. Review collected by and hosted on G2.com.

How I can look at my work metrics daily, Review collected by and hosted on G2.com.

My work metrics are only visible on a day to day basis. Review collected by and hosted on G2.com.

Seeing my schedule for the week ahead laid out so I can plan my tasks accordingly. There are so many features to help me keep track of my individual metrics, it makes metrics easy to understand. Review collected by and hosted on G2.com.

I don't dislike anything, everything is super user-friendly. Review collected by and hosted on G2.com.

SEEING YOUR SCHEDULE AND AVAILABLE TIME OFF EASILY Review collected by and hosted on G2.com.

COULD HAVE A BETTER USER INTERFACE BUT OVERALL IT'S NOT BAD Review collected by and hosted on G2.com.

I love how there are not many errors or issues with the Playvox. I also love how clearly it shows the tasks I need to take care of each day for work. If my schedule needs to be updated, it is easy and fast for my management to complete. Review collected by and hosted on G2.com.

The only recommendation I have is to make the integration of showing our handle and occupancy rates update quicker. I tend to see some lagging in the update after I have completed a task, but it does appear shortly after. Review collected by and hosted on G2.com.