--- title: Planday Reviews meta_title: 'Planday Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 88 reviews by the users' company size, role or industry to find out how Planday works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 88 scale: '5' date_modified: '2026-10-23' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Planday Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Planday's ease of use beneficial for scheduling and managing shifts efficiently in one place. (1 mentions)
Users find Planday's interface to be very intuitive, facilitating easy shift management and scheduling for all employees. (1 mentions)
Users value the navigation ease of Planday, allowing simplified shift management and easy scheduling for all employees. (1 mentions)
Users find scheduling intuitive, allowing easy management and visibility of shifts for all employees in one place. (1 mentions)
Users appreciate the scheduling ease of Planday, finding it simple to manage shifts for all employees. (1 mentions)
Users find the payroll system tricky to implement with Planday, causing some frustration during setup. (1 mentions)
Users find the payroll processing issues with Planday challenging, especially when integrating with Xero. (1 mentions)

Top Pros or Advantages of Planday

1. Ease of Use
Users find Planday's ease of use beneficial for scheduling and managing shifts efficiently in one place.
See 1 mentions

See Related User Reviews

Aimen M.
AM

Aimen M.

Small-Business (50 or fewer emp.)

4.0/5

"Planday usage review as a user"

What do you like about Planday?

It helps to see all the shifts together in one place for all employees. its easy to schedule check and change shifts between colleagues as well. I use

2. Intuitive
Users find Planday's interface to be very intuitive, facilitating easy shift management and scheduling for all employees.
See 1 mentions

See Related User Reviews

Aimen M.
AM

Aimen M.

Small-Business (50 or fewer emp.)

4.0/5

"Planday usage review as a user"

What do you like about Planday?

It helps to see all the shifts together in one place for all employees. its easy to schedule check and change shifts between colleagues as well. I use

3. Navigation Ease
Users value the navigation ease of Planday, allowing simplified shift management and easy scheduling for all employees.
See 1 mentions

See Related User Reviews

Aimen M.
AM

Aimen M.

Small-Business (50 or fewer emp.)

4.0/5

"Planday usage review as a user"

What do you like about Planday?

It helps to see all the shifts together in one place for all employees. its easy to schedule check and change shifts between colleagues as well. I use

4. Scheduling
Users find scheduling intuitive, allowing easy management and visibility of shifts for all employees in one place.
See 1 mentions

See Related User Reviews

Aimen M.
AM

Aimen M.

Small-Business (50 or fewer emp.)

4.0/5

"Planday usage review as a user"

What do you like about Planday?

It helps to see all the shifts together in one place for all employees. its easy to schedule check and change shifts between colleagues as well. I use

5. Scheduling Ease
Users appreciate the scheduling ease of Planday, finding it simple to manage shifts for all employees.
See 1 mentions

See Related User Reviews

Aimen M.
AM

Aimen M.

Small-Business (50 or fewer emp.)

4.0/5

"Planday usage review as a user"

What do you like about Planday?

It helps to see all the shifts together in one place for all employees. its easy to schedule check and change shifts between colleagues as well. I use

Top Cons or Disadvantages of Planday

1. Payroll Issues
Users find the payroll system tricky to implement with Planday, causing some frustration during setup.
See 1 mentions

See Related User Reviews

Aimen M.
AM

Aimen M.

Small-Business (50 or fewer emp.)

4.0/5

"Planday usage review as a user"

What do you dislike about Planday?

the payroll system is a bit tricky to implement while using xero.

2. Payroll Processing Issues
Users find the payroll processing issues with Planday challenging, especially when integrating with Xero.
See 1 mentions

See Related User Reviews

Aimen M.
AM

Aimen M.

Small-Business (50 or fewer emp.)

4.0/5

"Planday usage review as a user"

What do you dislike about Planday?

the payroll system is a bit tricky to implement while using xero.

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Planday Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Planday, and what problem is it built to solve?

Planday is a workforce management platform for streamlining employee scheduling, communication, and labor cost management. It helps managers build schedules, track hours, and coordinate teams, particularly in shift-based industries such as hospitality, retail, and healthcare.

What languages does Planday support?

Planday supports 8 languages: Danish, English, French, German, Italian, and others.

What company sizes and industries is Planday the best fit for?

Planday’s strongest fit in the reviewer-reported feedback is among small and mid-sized organizations, with hospitality and other shift-based sectors especially represented.
  • Company size: Small businesses and mid-market organizations.
  • Industry: Hospitality and restaurants.
  • Industry: Healthcare and leisure, travel, and tourism.

How long does it take to implement Planday across a team?

Implementation time varies with the organization and setup, but go-live within a month is the most common experience. Other reported timelines include a same-day start and implementations taking a few months.
Time to go live Relative frequency
Less than one month Most common
Less than one day Also reported
One to three months Also reported

What customer support options does Planday provide, and how do users find the overall support experience?

Planday provides 24/7 live-rep support, alongside direct-contact channels and self-service resources. Users describe support as helpful and responsive, though getting a timely answer or the right specialist can sometimes take longer.

What is the experience like for teams switching to Planday from another tool?

Switching to Planday has often meant moving from older or more limited scheduling tools to a more accessible system for managing rotas, communicating changes, and giving employees mobile access. Named alternatives include spreadsheet- and paper-based processes as well as tools such as Youmanage, Tamigo, Findmyshift, HotSchedules, and care-planning software; users describe choosing Planday for easier use, broader scheduling functionality, and stronger employee access.

What features or capabilities could make Planday even more useful?

Users would benefit from more flexibility in communication, scheduling workflows, and reporting, along with improvements to absence and holiday management.
  • Make messaging more capable, including easier group communication and saved recipient groups.
  • Simplify schedule editing and navigation, with more useful calendar views and quicker ways to adjust shifts.
  • Expand reporting and exports, and make payroll and hours information easier to review.
  • Improve absence and holiday tracking so requested time off and sickness are clearer in scheduling and payroll workflows.

Planday Reviews (88)

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Reviews

Planday Reviews (88)

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4.5
88 reviews
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Aimen M.
AM
Aimen M.
Train Host
Small-Business (50 or fewer emp.)
"Planday usage review as a user"
4/5
What do you like best about Planday?

It helps to see all the shifts together in one place for all employees. its easy to schedule check and change shifts between colleagues as well. I use weekly to change and check the shifts. Review collected by and hosted on G2.com.

What do you dislike about Planday?

the payroll system is a bit tricky to implement while using xero. Review collected by and hosted on G2.com.

Verified User in Hospitality
EH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Had so much promise but is failing on so many counts"
1.5/5
What do you like best about Planday?

User friendly interface, with lots of options to manage the team Review collected by and hosted on G2.com.

What do you dislike about Planday?

Incapable of organising holiday, the functionality between itself and Xero isn't good enough, especially when it is the same business. Way too much time spent trying to fix holiday, trying to work with their team to ensure it is fit for purpose, it simply isn't Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Complete schedule tracker"
4.5/5
What do you like best about Planday?

Tracking our employees hours and shifts. The time clock feature is a must have Review collected by and hosted on G2.com.

What do you dislike about Planday?

The site can be slow to load sometime, mostly when looking at the whole week and it has to load a lot of shifts Review collected by and hosted on G2.com.

DB
Duncan b.
GENERAL MANAGER
Mid-Market (51-1000 emp.)
"TIME POOR,? THIS PLATFORM REALLY UNLEASHES THE TIME YOU NEED"
4.5/5
What do you like best about Planday?

EASE OF USE

MANAGEMENT OVERSIGHT AND AT YOUR FINGERTIP REAL-TIME ADAPTION

THE ABILITY TO FILL SHIFTS EASILY WITHOUT 20 PHONE CALLS STAFF HAVE FULLOVERSIGHT

SO MUCH EASIER TO USE THAN OTHER PLATFORMS I HAVE ACCESSED Review collected by and hosted on G2.com.

What do you dislike about Planday?

NOTHING REALLY, I GAVE IT 9 OUT OF 10 SO VERY HAPPY TO ENDORSE IT AS A GREAT PLATFORM

I BELIEVE IT SATISFIES MY NEEDS AND AS SUCH FEEL ANY FUTURE ADAPTIONS WILL IMPROVE IT BUT CURRENTLY, IT IS HIGHLY END USER BASED WITH GREAT MANAGEMENT INSIGHT AND OVERSIGHT Review collected by and hosted on G2.com.

Norma W.
NW
Norma W.
Payroll Administrator
Mid-Market (51-1000 emp.)
"Ease of use"
5/5
What do you like best about Planday?

Planday is a very easy system to learn, for staff and payroll capture. also very easy to change over to from a previous system with the support of the Planday team. Review collected by and hosted on G2.com.

What do you dislike about Planday?

Some things like the summertime clock changing being a manual task for user is not ideal, also not being able to view all holiday accounts set up for staff without having to alter date ranges. Review collected by and hosted on G2.com.

Andreea C.
AC
Andreea C.
B2B strategist
Mid-Market (51-1000 emp.)
"Very good for announcing time off and scheduling a team"
4.5/5
What do you like best about Planday?

I like the fact you can easily communicate time off, sick days, leave days, reduce the management time around the shifts changing, and really useful when you have a 24/7 team working globally. Review collected by and hosted on G2.com.

What do you dislike about Planday?

Unfortunately, I was a little disappointed with regards to the interface, seems a little difficult at the beginning to get everything up and running. Not really straightforward and fast. Review collected by and hosted on G2.com.

Daniel R.
DR
Daniel R.
Senior Head Chef
Small-Business (50 or fewer emp.)
Originally submitted 4/28/2021
"Great platform for rota planning"
4.5/5
What do you like best about Planday?

Templates for repeating rota patterns. Copy and paste on shifts for speedy rota creation. Review collected by and hosted on G2.com.

What do you dislike about Planday?

Message bar. Sometimes punch clock is playing but not sure why. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Couldn't do job with out it"
4.5/5
What do you like best about Planday?

User-friendly and easy to maneuver around Review collected by and hosted on G2.com.

What do you dislike about Planday?

Sometimes it can be a bit slow at updating and not as quick as I would like it Review collected by and hosted on G2.com.

AP
Ajnor P.
t
Mid-Market (51-1000 emp.)
"Fast, easy to use."
4/5
What do you like best about Planday?

All information about employees in one place. Review collected by and hosted on G2.com.

What do you dislike about Planday?

We should be able to save groups for mass messages that we send to people. For example, I need to send daily or weekly schedules every day, and I need to choose and pick those people I need. It would save some time if I have "my group" with preselected people and send it to that group. Another thing is approving times for some people. It is not easy to approve days when people are assigned to different departments, and they are under different team leaders. There are little tweaks that need to be done, but all in all, the program is very good. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Easy to deal with"
5/5
What do you like best about Planday?

very professional and easy to deal with, moved easily from another system. very user friendly Review collected by and hosted on G2.com.

What do you dislike about Planday?

minor aspects not as easy but we are able to work around them. Review collected by and hosted on G2.com.
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