I like Pipedrive because it's simple enough to learn quickly compared to other CRM products I looked at. Even though it's easy to use, it doesn't sacrifice the robust suite of tools it offers. The automations have been a huge help for us, particularly for scheduling emails and using templates. Integrating it with our Google Workspace allows us to send emails directly from Pipedrive and use templates from Google Drive, which is really convenient. Review collected by and hosted on G2.com.

I haven't really experienced it yet, but someone on our team said that the integration with Quo is not that great. Review collected by and hosted on G2.com.

I like that it’s fast, and that I can always track my work. Review collected by and hosted on G2.com.

Sometimes it isn’t very intuitive, but once you learn it, it’s straightforward. Review collected by and hosted on G2.com.

I love how Pipedrive is sales and person oriented, and it makes connecting people easier with all the online platforms I use like 3cx and Teams. I appreciate the activities feature, which allows me to enter every aspect and track everything I need to do. Organizing my to-do list is easier than ever. The sequences feature is also a great idea; it's fantastic to be able to form a follow-up process exactly as I want. I also find it great to be able to label emails when they sync. Review collected by and hosted on G2.com.

I could not find a filter to show emails from oldest to newest. Also, I cannot see the general company mails on the organization summary, which sometimes forces me to create non-person accounts just to view emails in the right place. Review collected by and hosted on G2.com.

It is very user-friendly, even for non-technical people, and it offers many configuration capabilities. The customer support team is very kind and can help you in many ways. It is easy for the Admin of the system to setup pipelines, filters, automations etc. Review collected by and hosted on G2.com.

Most of the integrations require additional payments, and some of them are buggy (Google Meet). We also experienced many system downtimes throughout last year.

Also, we can't connect Contacts to many Organizations. Review collected by and hosted on G2.com.

I switched from vanillasoft to Pipedrive, and the best part is that if I miss a day of work, any calls, tasks, demos, or events scheduled for the day I was absent are still there and available to me when I return. Review collected by and hosted on G2.com.

when completing a call i get a pop up to schedule next activity if i do anything other than the hours or days suggested it doesn’t show up on my calendar Review collected by and hosted on G2.com.

I find the option on the deal card to see if someone has replied to an email really valuable. It helps me quickly identify responses, which is important in sales. The pipeline view is a major advantage, allowing me to focus effectively on different stages of deals. I also appreciate how easy it is to use the API. It’s set up well and works great for creating and updating deals, people, and activities. These features really enhance the way we manage our processes. Review collected by and hosted on G2.com.

There are a few little things that need improvement in Pipedrive. The pulse feature needs better filtering, as there aren't enough options. I recently used it and found it could offer a good opportunity to see things, but the lack of filtering options holds it back. I would like to filter using the custom fields I already have, which would make it easier to manage tasks in that view. Improvements in filtering would make it more effective. Review collected by and hosted on G2.com.

I like the simplicity and intuitiveness of the Pipedrive platform, which makes it easy to visualize the funnel and organize information in one place. The interface is very intuitive, which makes tracking companies much more straightforward and simple. The initial setup of Pipedrive was very simple and quick, with no problems in setting up funnels and stages, thanks to its user-friendly platform that facilitates adaptation. Review collected by and hosted on G2.com.

I believe that Pipedrive can evolve mainly in terms of more flexible, more personalized automations. I also believe that some reports we generate could be a bit more detailed and intuitive. In some cases, it would be interesting to have more visualization options and some more advanced filters so that, in more complex pipelines, we can retrieve information more easily. Review collected by and hosted on G2.com.

The clarity, free configuration, and accompanying functionalities are particularly noteworthy. No matter which direction you want to create data records from, all previously defined data fields can be created, and you will be notified of any important missing information. Despite the complexity of options lurking in the details, such as embedding automations or sequences, you are guided step by step and, even as a layman, you don't lose track of the big picture. Review collected by and hosted on G2.com.

It depends—if you want to get started quickly and try out lots of features later on, then I can definitely recommend Pipedrive. So far, I haven't really found anything that I miss or that isn't well designed. Review collected by and hosted on G2.com.

I really enjoy Pipedrive for its ease of use and how simple it was to set up. The drag and drop tools made customer relationship management incredibly easy to manage. Using it with Gmail was smooth too. The light feeling of the app and how it reduced the fatigue of using a new software are aspects I really liked. Overall, I found adapting to Pipedrive much easier than expected, despite a slightly difficult start. Review collected by and hosted on G2.com.

At first, it seemed a little bit difficult but it was easy to adapt. Review collected by and hosted on G2.com.

We love how simple and clean the layout is. It is easy and intuitive to know exactly where we are at with each and every deal. It keeps them top of mind and trying to avance each deal through the pipeline. What can be easier than trying to advance each "chess piece" from one side of the table to the other.

We have tried many other CRM tools, but they were just databases that hold information. We were looking for something that specifically helps us track deals as they move through the sales pipeline.

In other CRM's the information gets burried and forgotten about. We were using an app called trello for just this function because it was extremely visual and easy to track. The problem was it did not have the CRM function so we were having to bounce between two difference applications.

Pipedrive has the same visuals, and drag and drop functionality as trello, but is has everything we need in one spot with the CRM. It is working perfectly for me.

It was super easy to get everything set up and dialed in and it was extremely user friendly with almost no learning curve.

The deal pipelines stay open all day long so that advancing deals through the pipeline stays top of mind. This has become our go to program to track sales and we love how simple it is.

I am very pleased that I discovered Pipedrive. It is exactly what I was looking for. Review collected by and hosted on G2.com.

Right now there is nothing that we do not like about the program. We have gone through 3 different CRM programs and this one is perfect for me. Review collected by and hosted on G2.com.