--- title: Pinnacle Teleservices Reviews meta\_title: 'Pinnacle Teleservices Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Pinnacle Teleservices works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 6 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Pinnacle Teleservices Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **easy campaign creation** process with Pinnacle Teleservices, simplifying their marketing efforts effectively. [(1 mentions)](https://www.g2.com/products/pinnacle-teleservices/reviews?filters%5Bsentiment_snippet%5D=1970562&qs=pros-and-cons#reviews) Users value the **easy-to-create templates** for campaigns in Pinnacle Teleservices, enhancing their workflow efficiency. [(1 mentions)](https://www.g2.com/products/pinnacle-teleservices/reviews?filters%5Bsentiment_snippet%5D=1970561&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Pinnacle Teleservices ##### 1. Easy Creation Users value the **easy campaign creation** process with Pinnacle Teleservices, simplifying their marketing efforts effectively. [ See 1 mentions ](https://www.g2.com/products/pinnacle-teleservices/reviews?filters%5Bsentiment_snippet%5D=1970562&qs=pros-and-cons#reviews) See Related User Reviews ![Shibin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shibin J.") SJ Shibin J. Enterprise (\> 1000 emp.) 5.0/5 "Good Service" What do you like about Pinnacle Teleservices? Easy to Create Campaign East to register Templates ##### 2. Templates Availability Users value the **easy-to-create templates** for campaigns in Pinnacle Teleservices, enhancing their workflow efficiency. [ See 1 mentions ](https://www.g2.com/products/pinnacle-teleservices/reviews?filters%5Bsentiment_snippet%5D=1970561&qs=pros-and-cons#reviews) See Related User Reviews ![Shibin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shibin J.") SJ Shibin J. Enterprise (\> 1000 emp.) 5.0/5 "Good Service" What do you like about Pinnacle Teleservices? Easy to Create Campaign East to register Templates ## Top-Rated Alternatives [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![Constant Contact](https://images.g2crowd.com/uploads/product/hd_favicon/d0637309afa730e835c2875436d214a5/constant-contact.svg "Constant Contact") Constant Contact 4.1/5(7,426) ](https://www.g2.com/products/constant-contact/reviews) [ View All Alternatives ](https://www.g2.com/products/pinnacle-teleservices/competitors/alternatives) ![Prateek P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prateek P.") PP Prateek P. Design Specialist & Marketing Education Management Small-Business (50 or fewer emp.) 4/13/2024 "Usage of Pinnacle TeleServices for Instant Messaging SMS & Emails" 5/5 What do you like best about Pinnacle Teleservices? Pinnacle Teeservices we mostly use its SMS platform for sending transactional and promotional messages. It's easy to use interface allows for DLT registration and Template registration with ease . We buy bulk messages which is integrated with our Kylas CRM and Quizly App. We mostly use the SMS to send OTP to the consumers for logging in and other customer updates. Review collected by and hosted on G2.com. What do you dislike about Pinnacle Teleservices? Costing of Pinnacle messaging is on par with its competitors, so nothing to dislike about pinnacle teleservices Review collected by and hosted on G2.com. What problems is Pinnacle Teleservices solving and how is that benefiting you? We use Pinnacle Teleservices for SMS marketing. We have bought 50000 SMS for a low prices and use them for sending OTP messages and transactional messages. Broadcasting of messages through pinnacle teleservices is possible by updating the contact list on their dash board. Pinnacle Teleservices provide with access to DLT registrations as well. First our Sender Id needs to be registered along with DLT approved template, copy the template onto Pinnacle's Dash board update the contact list and broadcast your messages. Pinnacle Teleservices also provides with the delivery report as well which helps us to determine the delivery rate of messages and undelivered messages. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 4/15/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shibin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shibin J.") SJ Shibin J. Survey Programmer Market Research Enterprise (\> 1000 emp.) 12/1/2024 "Good Service" 5/5 What do you like best about Pinnacle Teleservices? Easy to Create Campaign East to register Templates Review collected by and hosted on G2.com. What do you dislike about Pinnacle Teleservices? In old portals reason for rejection not Visible Review collected by and hosted on G2.com. What problems is Pinnacle Teleservices solving and how is that benefiting you? Our Marketing & Sharing Info Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MN Mickey N. Founder & owner 2/25/2022 "Recommend Pinnacle for all your enterprise communications’ solutions." 5/5 What do you like best about Pinnacle Teleservices? Prompt delivery & excellent customer service is what makes Pinnacle the most superior SMS gateway provider. Review collected by and hosted on G2.com. What do you dislike about Pinnacle Teleservices? So far, there has been nothing to dislike about their services. Review collected by and hosted on G2.com. What problems is Pinnacle Teleservices solving and how is that benefiting you? Sharing information with our customers, sending OTP for authentication of our new users. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") CM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 2/25/2022 "REAL ENTERPRISE & VALUE FOR MONEY - MESSAGING SOLUTION" 5/5 What do you like best about Pinnacle Teleservices? SIMPLE UI / UX QUICK ONBOARDING HUMAN TOUCH MOST AFFORDABLE Review collected by and hosted on G2.com. What do you dislike about Pinnacle Teleservices? THEY CAN INCREASE FAQ, BUT MAYBE THAT IS NOT SO BAD AS THEY ASSIGN YOU A SERVICE ACCOUNT MANAGER ONCE YOU ARE LIVE Review collected by and hosted on G2.com. Recommendations to others considering Pinnacle Teleservices: THEY DONT HAVE TRIAL PACK FOR LARGE ENTERPRISES BUT, YOU CAN REQUEST SAME IF YOU ARE A STARTUP Review collected by and hosted on G2.com. What problems is Pinnacle Teleservices solving and how is that benefiting you? SAVING COST BY USING THEIR OMNI CHANNEL SOLUTION (IMP WITH FALL BACK MECHANISM) FOR RCS \> WHATSAPP \> SMS Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SP Sugam P. Marketing Head 3/15/2022 "Satisfied" 4.5/5 What do you like best about Pinnacle Teleservices? Support team response is quick and helpful Review collected by and hosted on G2.com. What do you dislike about Pinnacle Teleservices? Sometimes server takes long to send SMS. Review collected by and hosted on G2.com. What problems is Pinnacle Teleservices solving and how is that benefiting you? Connecting with patients in real time Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Enterprise (\> 1000 emp.) 3/15/2022 "Pinnacle Services systems, processes are reliable and support team is very helpful." 5/5 What do you like best about Pinnacle Teleservices? Messaging services are reliable and sustainable Review collected by and hosted on G2.com. What do you dislike about Pinnacle Teleservices? not encountered any considerable issues to dislike Review collected by and hosted on G2.com. What problems is Pinnacle Teleservices solving and how is that benefiting you? prompt services and transparency and visibility Review collected by and hosted on G2.com. 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