Pimberly SaaS PIM & DAM Reviews & Product Details

We recently chose Pimberly as our nominated PIM and DAM SaaS provider, and the entire experience has been exceptional. From the very first meetings through to onboarding and implementation, the process has been run with incredible efficiency and professionalism.

Not only has the service been excellent, but the Pimberly platform itself is powerful, user-friendly, and modern. It has been tailored to meet our needs, with adaptations made where required, and the results have been transformative. We are seeing significant efficiency gains across multiple departments within our business and are now clearly leading the way in our industry with Product Information Management and Digital Asset Management, this is being acknowledged by our customers in an extremely positive light.

Pimberly has proven to be more than just a provider, they’ve been a true partner in helping us streamline and future-proof our operations. Highly recommended. Review collected by and hosted on G2.com.

To date the service and platform has been top draw and I haven’t yet found any faults. Review collected by and hosted on G2.com.

I use Pimberly SaaS PIM & DAM every single day as my primary platform for setting up fresh products and maintaining our existing catalog. The bulk import and export capabilities are easily the most valuable tools in my daily routine. Review collected by and hosted on G2.com.

There really isn't much to complain about, but if I had to point out one minor annoyance, it would be the lack of a multicode search using primary SKUs, instead of just internal system product IDs. Review collected by and hosted on G2.com.

I like Pimberly SaaS PIM & DAM for its configuration flexibility, which lets me set it up in many different ways to meet any requirement. The automation tools are a major plus, saving our product teams hundreds of hours of manual input. The Shopify connector makes it easy to integrate Pimberly SaaS PIM & DAM with our e-commerce platform. Review collected by and hosted on G2.com.

In our specific case, there are a few key elements missing from our Shopify channel capability. Specifically, markets and rich text metafield support. Although we have been assured this is on the future roadmap with priority. And the team has been very helpful in identifying workarounds for this. Review collected by and hosted on G2.com.

I really like Pimberly SaaS PIM & DAM for its workflow automation engine. It's a standout feature for me, especially when paired with decision tables and custom data. Review collected by and hosted on G2.com.

If I had to nitpick one specific area for improvement, it would definitely be the export processing speeds when handling extremely large heavy datasets. Pushing massive files with deep attribute structures can sometimes lag a bit. Review collected by and hosted on G2.com.

Pimberly has saved me loads of time merchandising products on our website as well as allowing new products to be uploaded in a timely manner.

The UI is very simple and easy to use, and makes it easy to keep track of product lifecycles etc...

The grading feature allows us to keep track of our content quality by setting rules and scoring our content against those rules. This ensures we focus our attention on the areas that are most important for consistency and shopability.

Customer support is great with someone technical always able to work through any issues we have or suggestions on how to achieve what we want. Review collected by and hosted on G2.com.

Not being able to tick a new attribute at a second tier level to tick it for all 3rd tiers at the same time Review collected by and hosted on G2.com.

Pimberly is a great tool that I love using! I use it all the time and it has honestly helped me so much with improving product data and reducing lots of errors in my work. With Pimberly, I can manage all product data in one place, keeping everything consistent and accurate. It saves me time by cutting out certain spreadsheets and manual updates, while automation and workflows make it easier to launch products quickly and efficiently. With existing products, I can easily export using the different filters and for importing new products, (even if its a large or complex product range), I find it easy to use and update specific types of data. Also, if anyone is updating my work or things I've worked on, I can clearly see the recent activity so there's no outdated data.

With Pimberly’s DAM, its so easy to (drag and drop) upload images and videos. They can be kept all organised and consistent with each product category and I like how you can see whose imported certain media files. Exporting them all is also such a quick job.

The support team is always there to help me manage things smoothly. Whenever I email, the team come back to me very quickly and always find a solution to anything I ask them. I didn't personally have much involvement in the initial setting up of PIM, but the way its been created and implemented for our business has worked very well. Pimberly's support team also work well with our IT team to help solve quick issues and fixes. Review collected by and hosted on G2.com.

One thing I dislike about Pimberly, is the slow performance. When exporting/importing large volumes of data, it can often take a while to load. However, when this does happen, sometimes the Team will email me personally to let me know. Some exports can take a long time, but I presume this is because the server is quite busy. Review collected by and hosted on G2.com.

PIMBERLY PIM is an easy to use system that allows me to easily create new products and manage existing products in our catalogue. It is also easy for me to bulk import and export data to clean products in bulk allowing for ease of use and speed especially when I use it daily. Review collected by and hosted on G2.com.

There is not much to dislike apart from there should be a way to do a multi code search using Primary SKU'S instead of just on Product ID's. This is because the majority of my colleagues do not use or know the system or PIM ID's so this can cause more work for myself. This is just a small issue that is more of a preference than an actual issue. Review collected by and hosted on G2.com.

I like how Pimberly SaaS PIM & DAM combines an intuitive, user-friendly interface with an incredibly flexible data management engine. Review collected by and hosted on G2.com.

The initial setup required a bit of focused effort to design our data architecture and map out our validation work, which is where most of the learning curve sits. Review collected by and hosted on G2.com.

I really like Pimberly SaaS PIM & DAM's direct integration with Ice CAT. It's the best part for me. Review collected by and hosted on G2.com.

I find the interface frustrating right after updating a product in a large category grid, like our cat trees list. The initial setup required a lot of heavy lifting on my end because our old product data was completely unorganized and scattered across different formats. Review collected by and hosted on G2.com.

It’s very easy to use, with an intuitive interface. It makes organising products simple and lets you keep track of your product uploads from start to finish. Customer support is also very helpful and quick to resolve any issues that come up. Review collected by and hosted on G2.com.

Sometimes integration can be challenging, especially when you’re trying to use it across multiple sites. In those cases, getting everything to work smoothly can take extra effort. Review collected by and hosted on G2.com.