--- title: PhoneTrack Reviews meta_title: 'PhoneTrack Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how PhoneTrack works for a business like yours. aggregate_rating: rating_value: 3.2 review_count: 3 scale: '5' date_modified: '2026-06-24' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # PhoneTrack Reviews **Vendor:** PhoneTrack **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 3.2/5.0 **Total Reviews:** 3 ## About PhoneTrack PhoneTrack is a call tracking and phone leads management platform. PhoneTrack enables businesses to track all received calls originated by each marketing campaing. It also integrates with multiples marketing and sales tools such as Google Ads, Salesforce, HubSpot, records calls and identifies keywords and levels of productivity with AI. Phonetrack provides digital phone numbers that can be used in online and offline marketing campaigns, website and Google My Business. With international coverage, Phonetrack also offers URA mapping, custom alerts generation, integration with multiple CRM, marketing automation and tickets management. Besides, the platform is also a reference in the voice analysis segment in Portuguese language. ## PhoneTrack Pros & Cons **What users like:** - Users love the **exceptional call recording quality** and strong connectivity of PhoneTrack, enhancing their communication experience. (1 reviews) - Users rave about the **excellent tool quality** of PhoneTrack, praising its connectivity and impressive recording capabilities. (1 reviews) ## PhoneTrack Reviews ### 1. Best conversation intelligence service in market. **Rating:** 4.5/5.0 stars **Reviewed by:** Sankhani G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2023 **What do you like best about PhoneTrack?** The quality and connectivity strength of Phonetrack is one of its best feature, also the recording quality is awesome. **What do you dislike about PhoneTrack?** Nothing as such, the callback engine can be customized a bit on the automated answering part. **What problems is PhoneTrack solving and how is that benefiting you?** Conversation management with AI ### 2. It is a feasible and easy to use application for analysing and designing campaigns. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2022 **What do you like best about PhoneTrack?** It stands at a very good place when it comes to grab potential customers using effective analysis and design of campaign that are highly customer friendly and sufficient. **What do you dislike about PhoneTrack?** When it comes to cons about this is simply it takes a bit more time than most of its competitors, this for those who want result very soon, it is not that good. **What problems is PhoneTrack solving and how is that benefiting you?** I have been into a pr firm that focuses potential customers for different business needs thus using it was a brilliant idea because we show immense growth in number of customers. ### 3. Bugs and server issues **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2022 **What do you like best about PhoneTrack?** It gets the job done. Bare minimum features **What do you dislike about PhoneTrack?** Results take too long to load. Server crashes **What problems is PhoneTrack solving and how is that benefiting you?** I use it only on case to case basis when necessary ## PhoneTrack Discussions - [What is PhoneTrack used for?](https://www.g2.com/discussions/what-is-phonetrack-used-for) - [View PhoneTrack pricing details and edition comparison](https://www.g2.com/products/phonetrack/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+00%3A48%3A21+-0500&secure%5Bsession_id%5D=567fdcea-c82f-4cfc-962f-486c934adb17&secure%5Btoken%5D=ee1f4cd1a53985dad0b6c6aa109c3e5bcf3a4afb60276efd9008184ad1e365b7&format=llm_user) ## PhoneTrack Features **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence **Call Routing** - IVR - Call Scheduling - Geo-Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top PhoneTrack Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,628 reviews) - [800.com](https://www.g2.com/products/800-com/reviews) - 4.7/5.0 (987 reviews) - [Invoca](https://www.g2.com/products/invoca/reviews) - 4.5/5.0 (926 reviews)