--- title: PhishingBox Reviews meta_title: 'PhishingBox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 274 reviews by the users' company size, role or industry to find out how PhishingBox works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 274 scale: '5' date_modified: '2026-07-29' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # PhishingBox Reviews **Vendor:** PhishingBox **Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) **Average Rating:** 4.5/5.0 **Total Reviews:** 274 ## About PhishingBox PhishingBox is a comprehensive human risk management platform designed to help organizations measure employee risk, conduct phishing simulations, and provide targeted training. This solution addresses the growing concern of human error in cybersecurity, offering a structured approach to enhance employee awareness and resilience against phishing attacks. Targeted primarily at businesses of all sizes, PhishingBox serves as an essential tool for IT and security teams looking to bolster their defenses against cyber threats. The platform is particularly beneficial for organizations that recognize the importance of employee education in maintaining a robust security posture. By simulating real-world phishing scenarios, PhishingBox allows organizations to assess their employees' susceptibility to such attacks, thereby identifying areas that require improvement. One of the standout features of PhishingBox is its ability to run customizable phishing simulations. Organizations can create realistic phishing emails that mimic common tactics used by cybercriminals, enabling them to gauge how employees respond to these threats. This feature not only helps in identifying vulnerable employees but also serves as a practical training tool, allowing users to learn from their mistakes in a controlled environment. The platform's analytics capabilities provide detailed reports on simulation results, helping organizations track progress over time and adjust their training strategies accordingly. In addition to phishing simulations, PhishingBox offers targeted training modules designed to educate employees about various aspects of cybersecurity. These training sessions cover topics such as recognizing phishing attempts, understanding social engineering tactics, and implementing best practices for online security. The integration of training with simulation results ensures that employees receive personalized learning experiences based on their performance, which can significantly enhance knowledge retention and application in real-world situations. PhishingBox also integrates seamlessly with existing security stacks, making it a versatile addition to any organization's cybersecurity framework. This compatibility allows for streamlined implementation and management, ensuring that organizations can enhance their human risk management efforts without disrupting their current operations. By focusing on the human element of cybersecurity, PhishingBox empowers organizations to build a culture of security awareness, ultimately reducing the risk of successful phishing attacks and enhancing overall organizational resilience. ## PhishingBox Pros & Cons **What users like:** - Users value the **ability to create email campaigns** , effectively training staff on phishing awareness and prevention. (1 reviews) - Users value the **email campaign creation** feature for effective training on phishing material, enhancing internal preparedness. (1 reviews) **What users dislike:** - Users find the **initial setup confusing** , suggesting a need for simplified FAQs to clarify PhishingBox terminology. (1 reviews) - Users find the **initial setup confusing** , suggesting a clearer FAQ would enhance their experience with PhishingBox. (1 reviews) - Users suggest the **UI improvement** could enhance the experience and build trust with a professional domain name. (1 reviews) ## PhishingBox Reviews ### 1. Phishing box is economical way to run phishing campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** Beth H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about PhishingBox?** Phishing campaigns easy to set up & run for your organization **What do you dislike about PhishingBox?** Education that is included with phishing box is more basic than some other solutions offer. I would like for this to be more robust. **What problems is PhishingBox solving and how is that benefiting you?** Ongoing security awareness training and documentation. **Official Response from Alex Risen:** > Thank you for your feedback, Beth! Our course content library is always expanding with the latest training offerings from our partners. Be sure to ask your account rep for more details. Comprehensive Optiv training content is now included with both our Professional and Enterprise plan pricing at the time of renewal as well! ### 2. *****PHISHINGBOX IS A GREAT TOOL TO COACH OUR EMPLOYEES*****. **Rating:** 4.5/5.0 stars **Reviewed by:** James W. | Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about PhishingBox?** With PhishingBox, we have are able to set up our security awareness training and we have been able to train our employees on how to handle cybersecurity threats. Also, PhishingBox learning resources are also readily available in the internet and they also have their own YouTube channel thus making it easier to learn about the application. **What do you dislike about PhishingBox?** Since I started using PhishingBox i haven't experienced any difficulties so nothing to dislike about it. **What problems is PhishingBox solving and how is that benefiting you?** I have used PhishingBox for many years now and i love everything about it. It's really very easy to use and anytime i need help, their customer support team is readily available to help. In fact, i really enjoy using PhishingBox and i recommend it to others. **Official Response from Alex Risen:** > James, thank you for your feedback. We're glad you find our content informational and informative. If you ever need any assistance, let us know. Be sure to look for the new training email campaign type to keep you informed on the latest cybersecurity tips! ### 3. Easy to use Phishing Simulation and Training platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2022 **What do you like best about PhishingBox?** The template library and the ease of editing pre-existing templates or creating your own from scratch. **What do you dislike about PhishingBox?** Some of the browsing feels a bit clunky, and some pages can take a bit of time to load. **What problems is PhishingBox solving and how is that benefiting you?** Easy Phishing Simulation services for our internal organization and external customers. **Official Response from Alex Risen:** > Thank you for your feedback! Your insights have been communicated to our product development team. We're always updating features and integrations in addition to the overall user experience and look forward to providing additional support to increase all of the above. If you have any additional needs to support you in creating and launching campaigns, please reach out to our support team! ### 4. Excellent Support and seamless integration with Okta **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about PhishingBox?** I submitted a technical support ticket regarding APIs issues with our Identity provider (Okta). I was immediately called and Rudi walked me through everything. Fantastic support! **What do you dislike about PhishingBox?** The inability to create dynamic groups based on attributes. **What problems is PhishingBox solving and how is that benefiting you?** PhishingBox does exactly what it's intended to do without the huge price bill. **Official Response from Alex Risen:** > Thank you for your feedback and glad to hear Rudi was able to assist and resolve your query quickly! We'll continue to improve the platform and design features and integrations as possible to allow for continued user ease. ### 5. Security Awareness Training Software Review. **Rating:** 5.0/5.0 stars **Reviewed by:** Lillien N. | Web Designer, Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about PhishingBox?** If you are new to doing phishing campaigns and you don't have any idea on where to start then PhishingBox is the solution. PhishingBox complete provides end-to-end awareness when it comes to phishing activities. I like the fact that it helps us to flag unwanted emails thus ensuring that our data is safe and secure. Excellent, exceptional, robust and friendly customer support team. **What do you dislike about PhishingBox?** During our entire time using PhishingBox until today we have never recorded any challenges. It's a complete and advanced security awareness training platform. **What problems is PhishingBox solving and how is that benefiting you?** I like everything about PhishingBox. It is affordable thus allowing all users to use it maximumly to prevent cyber attacks on time. PhishingBox performs perfectly and excellently for realistic cyber attacks. **Official Response from Alex Risen:** > Hi Lillien, thank you for providing feedback. We're happy to assist with all facets of cybersecurity awareness training and implementation. Let us know if you need any assistance. ### 6. A flexible tool easy to use and well optimized **Rating:** 5.0/5.0 stars **Reviewed by:** Carol A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about PhishingBox?** I like the templates and that it is an easy-to-use tool with a modern user interface, making it easy to edit and configure the phishing campaign. I like this service because the existing templates are excellent, making all the work easy. **What do you dislike about PhishingBox?** Nothing in particular; I just want them to improve some sections, like the reports. **What problems is PhishingBox solving and how is that benefiting you?** Solver our security issues to prevent malicious emails. Because with this tool it allows us to train our team to be much safer at work. **Official Response from Alex Risen:** > Carol, thank you for providing valuable insight for our team. We'd love to hear what specific features you'd like to see added to our reporting functionality. You can provide instant feedback within the portal using the Hellonext feature / integration proposal tool, emailing your account executive, or providing input to our customer success / support staff as well. We look forward to assisting and hearing from you! ### 7. PhishingBox..... The leading and number #1 security awareness training software. **Rating:** 5.0/5.0 stars **Reviewed by:** Priscilla W. | Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about PhishingBox?** First, I must disclose the fact that PhishingBox has made it easier to deploy and organize training activities in our organization. I love how it helps us to flag unwanted emails thus ensuring that our information is safe and secure. It makes it extremely easy to prioritize, identify, and remediate vulnerabilities. **What do you dislike about PhishingBox?** PhishingBox is the greatest of all times security awareness training platform. I don't have anything to dislike about it at the moment as it meets our expectations. **What problems is PhishingBox solving and how is that benefiting you?** PhishingBox has helped us to secure our data thus allowing us to serve our customers without any worries about data leakage. It's a great and brilliant application that allows everyone to use it to prevent any cyber attack attempt. **Official Response from Alex Risen:** > Love hearing our platform is making it easier to deploy training across your organization, Priscilla! Thank you for being a loyal PhishingBox customer. ### 8. Solid phishing test platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about PhishingBox?** Many templates to choose from covering many different scenarios. Enrolling and tracking online training for test failures is a great addition. **What do you dislike about PhishingBox?** Reporting could be a bit cleaner. The testing of attachments is not straightforward. **What problems is PhishingBox solving and how is that benefiting you?** Awareness training to meet regulatory guidance for our clients. **Official Response from Alex Risen:** > Thank you for the feedback. If you'd like additional assistance with testing setup, let our support team know and they'd be happy to help. You can utilize the chat function within the portal itself or reach out via email or phone! ### 9. Works for phishing campaigns **Rating:** 3.5/5.0 stars **Reviewed by:** Richard L. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about PhishingBox?** Good tracking system, dashboards provide necessary information, library of training videos to choose from. **What do you dislike about PhishingBox?** It only does Phishing campaigns. It would be nice to have ways to educate and train users without a campaign similar to Knowbe4. **What problems is PhishingBox solving and how is that benefiting you?** Providing users training to identify email threats. **Official Response from Alex Risen:** > Richard, thank you for taking time to share your experience with us and other potential customers. We offer a variety of training content and training campaigns. Ask your account rep about adding training content to your package and be sure to check out the training email campaign type as well! ### 10. Unexpected emails were being sent **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about PhishingBox?** The courses the application provides. The courses available are insightfull and not complicated. Alos, being able to manage multiple clients Security traningnins individually. **What do you dislike about PhishingBox?** Creating groups while sending course.s, courses should be easily managable as when sending overall traninings. When sending training indovidual courses it creates repetitive users for eaxch course sent. **What problems is PhishingBox solving and how is that benefiting you?** Phishingbox give more insight for employees to what and what not to do when dealing with emails, web pages, and information sharing. This allows for further knowlege avoid security threaths. **Official Response from Alex Risen:** > We're not happy when you're not happy. Our customer success and support teams are standing by to assist you with creating groups and managing content. Just give us a call and we'll get things straightened out. 1-877-634-6847. ### 11. Does the job **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2023 **What do you like best about PhishingBox?** The amount and variety of templates provided **What do you dislike about PhishingBox?** Sometimes the templates don't exactly translate within Outlook. Not sure if it's an HTML issue. **What problems is PhishingBox solving and how is that benefiting you?** Employee security awareness training. Very important for users to learn what to look out for. **Official Response from Alex Risen:** > Thank you for the feedback. Our QA team is always looking to ensure quality across the board and will review. If you can provide any particular templates you had issues with, please send us a note via support@phishingbox.com. ### 12. Easy and successful Phishing tests **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about PhishingBox?** It is easy to set up accounts and the training for users is good **What do you dislike about PhishingBox?** I dont really have anything negative to say and the product **What problems is PhishingBox solving and how is that benefiting you?** Teaching end-users what to look for when they receive suspicious email. **Official Response from Alex Risen:** > We're happy you're happy! If you ever need any assistance with campaign creation or anything within the platform. ### 13. Freaking beast with detection of intruder in our servers and quick action by blocking them. **Rating:** 4.5/5.0 stars **Reviewed by:** Maureen M. | Logistics Supervisor , Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2023 **What do you like best about PhishingBox?** Quick action with blocking the intruder in our servers or on our network. IP locator helps to detect exact location of the threat and avoid any future occurrence. Scan on a daily basis to get reports on the health of our servers. Efficiency with boosting security by intergration with other plugins. **What do you dislike about PhishingBox?** It's freaking fantastic with quick detection of threats and any intruder in our network. **What problems is PhishingBox solving and how is that benefiting you?** Excellent with training our employees on security which keeps them aware of any malicious emails. Great with security of our network from intrusion to ensure payment carried out within the network are secure. Real-time reports which give exact information of all activities happening on real-time. Efficiency with awareness. **Official Response from Alex Risen:** > "Freaking fantastic" feedback, Maureen. If you ever need any assistance, don't hesitate to contact your account executive or our customer support team. We're here to ensure your tests and simulations are easy to establish and deploy. ### 14. Very good tool with functions to learn how to detect attacks in time **Rating:** 5.0/5.0 stars **Reviewed by:** Apiluck D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2023 **What do you like best about PhishingBox?** I like PhisingBox because it is easy to configure the simulation and an intuitive and simple platform that anyone can understand at a glance; I like that we have learned to prevent cyberattacks thanks to its good training. **What do you dislike about PhishingBox?** There are no problems in general everything is going in the right direction. **What problems is PhishingBox solving and how is that benefiting you?** We learned about cybersecurity to be safe and avoid attacks; that's the benefit we got from this great product. **Official Response from Alex Risen:** > We appreciate your feedback and look forward to serving you for years to come, Apiluck! ### 15. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2023 **What do you like best about PhishingBox?** The templates and classes that are included. **What do you dislike about PhishingBox?** The UI design and some domains get caught by microsoft quaratine. **What problems is PhishingBox solving and how is that benefiting you?** We used phishingbox to train users in our company to beware of phishing emails and what to do if their account got compromised. **Official Response from Alex Risen:** > Thank you for your feedback. If you need assistance with any domains you'd like to use for specific campaigns, our support team is here to help! ### 16. Overall good, but has some user interface concerns **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about PhishingBox?** The campaign view for things is clear and you know what you are trying to do. The categories in the dashboard are concise in what they contain. **What do you dislike about PhishingBox?** the visuals can be a bit busy and it can be hard to keep your focus on what youre actually doing in a submenu **What problems is PhishingBox solving and how is that benefiting you?** Phishing attacks on users. Phishing box allows us to have a better view of what is happening exactly and how to best stop the users from becoming a victim **Official Response from Alex Risen:** > Thank you for the direct insight. We're always looking to improve the user experience and compiling feedback is a vital part of enhancing the platform! ### 17. Smartitude,copper-bottomed and mind-blowing Security Awareness Training and Phishing Simulation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Adam C. | Financial Manager , Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about PhishingBox?** I like how it's easy to integrate PhishingBox with Learning Management System hence making it easy to create security awareness training programs for our employees.It simple to create custom and comprehensive reports hence making it possible to data for identifying security weaknesses.It's simple to detect and block malware and ransomware threat attacks.PhishingBox prevents data loss. **What do you dislike about PhishingBox?** For the moment that I have used PhishingBox it hasn't failed me thus it's reliable with reducing cybersecurity crimes. **What problems is PhishingBox solving and how is that benefiting you?** PhishingBox facilitate great phishing simulation process. It's simple to detect and mitigate vulnerabilities faster with PhishingBox. It's simple to create and manage employees security awareness training programs. **Official Response from Alex Risen:** > Thank you for the feedback, Adam. We look forward to continuing to serve you and your organization for years to come! ### 18. Great product backed by fantastic customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Dave S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about PhishingBox?** The easy to use platform, and the suport from the PhishingBox team in customising and creating unique and bespoke phishing campaigns. The training platform that backs a failed phishing test is second to none in providing informative and easy to digest information. **What do you dislike about PhishingBox?** There are no downsides - PhishingBox was selected after extensive market research and vendor product evaluation. As such we found the product to exceed in areas where others struggled. **What problems is PhishingBox solving and how is that benefiting you?** End user security awareness training is a key requirement often overlooked by many businesses, and as a Managed IT Security Services Partner having the toolset within our product portfolio to empower end users is a vital step to improving customer email security requirements. **Official Response from Alex Risen:** > Thank you for the feedback, Dave! Our team loves hearing the product exceeds "in areas where others struggled." Our product development, support staff, and dedicated team of account executives are all committed to delivering the best possible solution at a fair price and we look forward to continuing to serve you and your needs. ### 19. A Fantastic Service And A Fantastic Phishing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Malika D. | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about PhishingBox?** There are several designed templates and web addresses to pick from in the software. If ones company employs any of the goods in the templates, it performs excellently for realistic cyberattacks. **What do you dislike about PhishingBox?** While registering participants in customized programs, I discovered several flaws that resulted in repeated enrollment numbers, and the distribution of results is much less detailed than I would want. Because I am unfamiliar with the API, I couldn't tailor several results to my taste. **What problems is PhishingBox solving and how is that benefiting you?** I was successful in developing a cybersecurity course of study for our organization. With this technology, I can spread awareness about the hazards of phishing and some other issues. It also demonstrates how simple it is to become addicted. **Official Response from Alex Risen:** > Hi Malika! If you would like, we'd be happy to set up a call and walk through any questions you may have on the API and custom campaigns to sort out any repeated enrollment numbers you're seeing. You can contact support through the portal itself with our chat function, email us, or reach us by phone at 1-877-634-6847. ### 20. Great solution for education market **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie R. | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about PhishingBox?** The capability to distribute testing to all of our staff and students alike. As a user, there's a lot of benefit to helping learn phishing tactics and the latest threats. **What do you dislike about PhishingBox?** Nothing. It's fairly easy. I get an email to notify me of my training and I take the training and my IT team tells me if I did it right. I haven't had to take more than 5 minutes per training. **What problems is PhishingBox solving and how is that benefiting you?** While we still have employees who fail, our IT team has told us it's reducing the number of failures by providing remedial training when someone does fail. In addition to lmiiting access to employees who only need access to certain things, this helps layer more security on top. **Official Response from Alex Risen:** > Thank you for your feedback, Jamie! Our digestible micro-learning modules are geared to help provide easy awareness education opportunities. If you ever have any specific needs for assistance, please reach out to our support team! ### 21. Intuitive Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about PhishingBox?** Realistic Simulations, User-Friendly Interface, Customizability, and Detailed Analytics. **What do you dislike about PhishingBox?** Bit of a learning curve, a few bugs and typos **What problems is PhishingBox solving and how is that benefiting you?** Phishing Simulator has proven to be a valuable asset in our cybersecurity training arsenal **Official Response from Alex Risen:** > Thank you for your feedback. Our quality assurance team is always reviewing our platform. If there are any specific bugs, please report them via the chat support feature or directly via support@phishingbox.com. ### 22. Great tool with low cost training resource and help with compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Hellen L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about PhishingBox?** I like the UI. It's excellent and easy to use, and the campaigns are easy to create, as well as the ease of getting them out to members and the scheduled automation, which saves effort, and that's a good thing. **What do you dislike about PhishingBox?** Sometimes I can be a bit slow on load times, and the templates have great variety. **What problems is PhishingBox solving and how is that benefiting you?** Software used for our security and phishing tests solves email problems because we protect ourselves. **Official Response from Alex Risen:** > Hi Hellen. We're happy to hear you find the UI easy to use and campaign creation is simple. Our product team is always looking to improve the platform and holistic solution and your feedback on load times has been submitted. Thank you for taking time to make PhishingBox better! ### 23. Meets our needs to have a structured training course for our SOC2 Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2023 **What do you like best about PhishingBox?** It has enough content to meet our compliance needs for SOC2 **What do you dislike about PhishingBox?** The user interface is a bit clunky. Things that are intuitive end up being a bit confusing. **What problems is PhishingBox solving and how is that benefiting you?** SOC2 Compliance **Official Response from Alex Risen:** > Thank you for the feedback. We're always looking to improve the user experience. If there are any specific items you can point to, please let your account executive or our support team know directly within the chat function of the portal itself or via support@phishingbox.com. ### 24. Information Security Officer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about PhishingBox?** Nice phishing templates to work with along with plenty of training material. **What do you dislike about PhishingBox?** Fairly clunky to set up a campaign and edit a template. Reports could be better. **What problems is PhishingBox solving and how is that benefiting you?** Employees are more aware of targeted phishing scams. **Official Response from Alex Risen:** > Our customer success and support teams are happy to assist with campaign creation and assisting with template needs. If there's anything specific pertaining to reports you'd like to see, let us know via the hellonext feature recommendation tool within the portal. ### 25. Good program to train employees **Rating:** 4.5/5.0 stars **Reviewed by:** Cristina I. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2023 **What do you like best about PhishingBox?** Pre-populated emails/templates. Intuitive and easy to add additional users. **What do you dislike about PhishingBox?** The templates are mostly focused on US and American products, not alot of Canadian content. **What problems is PhishingBox solving and how is that benefiting you?** To train employees to detect malicious emails, consequences of phishing. **Official Response from Alex Risen:** > Thank you for the feedback, Cristina. Our content creation team is always looking for new ideas for templates they push weekly. If you have any particular companies or attacks you're looking for, be sure to shoot a not to your account executive or our customer success team who can assist. ### 26. Good Program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about PhishingBox?** Phishing box is quite simple and easy to use. **What do you dislike about PhishingBox?** There needs to be an unlimited target pricing structure **What problems is PhishingBox solving and how is that benefiting you?** Phishing box is assisting us with phishing current customer of our business **Official Response from Alex Risen:** > Thank you for your feedback. With our seat model, you can test and train as many targets as desired. Contact your account executive to discuss options. ### 27. Great Functionality yet commercially reasonable **Rating:** 4.5/5.0 stars **Reviewed by:** Sigmund B. | Chief Technology Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about PhishingBox?** The best thing about Phishing Box is the clean user interface and straightforward navigation throughout the platform. It is simple to user and comes with the right amount of documentation to make sure you make the most out if it from the early onset. Great product overall. **What do you dislike about PhishingBox?** Honestly, I have not come across anything I dislike in the platform; maybe the only thing would be there could be more languages in the templates. Other than that, it has everything we need. **What problems is PhishingBox solving and how is that benefiting you?** We use the product as part of our services; we always include a certain number of users in our VAPT proposals for Phishing Campaigns, which the customers always appreciate. Microsoft now offers built-in simulations, but not all our customers use M365, so this resolves manual effort for our pentesters. **Official Response from Alex Risen:** > Hi Sigmund, we appreciate your feedback and will be sure to pass it along to our product development team! ### 28. My experience using Phishing Box **Rating:** 5.0/5.0 stars **Reviewed by:** Krithi T. | Project Technical Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about PhishingBox?** Phishing Box most helpful feature is easy to add a new client, set up a Campaign, getting the reports, assigning courses auto enrolled when Phishing email is link is clicked. **What do you dislike about PhishingBox?** My tech team member told me it took some time to install the add-in for our client with group deployment, has some issues using the add-in because of the compatibility and also sometimes outlook over rides the add-in and disables it., that makes it to be refresh or reset in the settings Or uninstall and reinstall the add-in **What problems is PhishingBox solving and how is that benefiting you?** Phishing Box allows us to offer our clients phishing campaigns and train the clients employees about phishing emails, how to be careful and what to do when receiving a suspicious email **Official Response from Alex Risen:** > Hi Krithi. Thank you for your feedback. We utilize valuable insight like yours to improve our product features and integrations and ensure our support team is ready to assist when you need us most! ### 29. Review for PhisihingBox **Rating:** 4.5/5.0 stars **Reviewed by:** Meet S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about PhishingBox?** Our organization's most useful training was securing awareness and phishing. It made a massive contribution to raising and securing understanding among our staff. PhishingBox is an excellent tool to use for organizational needs. **What do you dislike about PhishingBox?** The reporting features are minimal at best and do not permit multiple test comparisons on presentation customization without downloading the finding in CSV and doing so in third-party software. **What problems is PhishingBox solving and how is that benefiting you?** The software is simple to use and deploy, and my colleague was able to speak with their support service live on the phone to solve the problems. They showed our personnel real-world instances without posing a true security danger. **Official Response from Alex Risen:** > Thank you for providing your insight, Meet. We've passed along the multiple test comparison feedback to the product development team. If you need any assistance in creating or generating customized reports, you can always give our support team a call. ### 30. Easiest phishing simulation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Ibrahim S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about PhishingBox?** It was easier to integrate with our existing infrastructure and pull in users from our database. Once the users were imported, it was just few clicks to schedule and automate. **What do you dislike about PhishingBox?** I would like to see more complex phishing simulations with modern trends. **What problems is PhishingBox solving and how is that benefiting you?** Some of our departments have a high turnover. Phishingbox integration allowed us to keep our engagements less stressful keeping our user list up to date, historical data and past results. **Official Response from Alex Risen:** > Ibrahim, thank you for your feedback. Our content team is always looking to provide realistic, topical, and timely phishing simulations to mimic what users may be seeing in their inboxes. Check out the template library frequently as new template additions are being added weekly. ### 31. Support Went Dark **Rating:** 0.0/5.0 stars **Reviewed by:** Mark S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about PhishingBox?** This solution works as described in the sales pitch. The templates work well, and the customization is of value when conducting phishing campaigns. The GUI is easy to understand, so the learning curve is minimized. **What do you dislike about PhishingBox?** The support went completely dark after a few months. Unanswered email after email. The lack of support is what drove us away from the solution. The best widget in the world is useless without the support behind it. **What problems is PhishingBox solving and how is that benefiting you?** PhishingBox, when it works correctly, works well and provides the needed security awareness one would expect from a solution of this type. The interface is easy to understand, and campaigns are relatively easy to configure. **Official Response from Alex Risen:** > Hi Mark, thank you for providing your feedback. Hate hearing you left a solution you liked and was easy to use. We look forward to the opportunity of earning your return business of the platform in the future. ### 32. The best tool for our MSP Phishing Services **Rating:** 4.5/5.0 stars **Reviewed by:** Brian V. | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2023 **What do you like best about PhishingBox?** The flexibility of the tool and easy of use. It's simple to setup a campaign for our customers as well to guide them trough the learning material and show management how the employees do progress. **What do you dislike about PhishingBox?** Could'nt find any downsides using it as it is a fit for purpose for our business. **What problems is PhishingBox solving and how is that benefiting you?** Educate small and mid-size business employees and it enables us to offer managed services to customers. **Official Response from Alex Risen:** > Love hearing you're loving the platform, Brian! If you ever have specific feedback, please share with your account executive and/or our customer success team! ### 33. Lots of value for your money **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron D. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about PhishingBox?** PhishingBox was a lot of fun to use. I enjoyed pretending to be a social engineer and trying to catch my coworkers with crazy phishing emails. The platform has a lot of features and a training library. **What do you dislike about PhishingBox?** Unless someone uses the software a lot, it can feel a little overwhelming. There is a lot to do on the platform. It was hard to know which emails to send out at first. I also didn't know which training was the best to use initially. If there was a recommended training order for new account users, that would have been really helpful. **What problems is PhishingBox solving and how is that benefiting you?** Our team was severely undertrained when it came to phishing. I ran a few tests without telling any of the team and was able to acquire passwords and login credentials (if I had been a malicious party). With this software, I could effectively train our staff on being aware of potential phishing attempts. **Official Response from Alex Risen:** > Thank you for your feedback, Aaron. Improving our ready-to-use offerings is a crucial component in our product development process and will continue to be a focus as we improve! ### 34. PhishingBox makes testing employee's simple and offers a wide variety of customization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about PhishingBox?** Automation and ability to create efficiency **What do you dislike about PhishingBox?** Authorization tests do not always verify **What problems is PhishingBox solving and how is that benefiting you?** Scaling supporting our clients security awareness/ penetration testing. **Official Response from Alex Risen:** > Thank you for the direct user insight. If you're experiencing any trouble with the platform, you can reach out directly to our support team within the portal for on-demand assistance. ### 35. Real scenarios to learning and prevent phishing **Rating:** 4.5/5.0 stars **Reviewed by:** Annie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about PhishingBox?** This Ai system intelligently checks all the security issues of an email to prevent phishing, for example, checking the domain, address, grammatical errors and the type of request along with suspicious words such as instant payment at the exact moment. **What do you dislike about PhishingBox?** All good and, Artificial intelligence and commonly used tools have been added to our server, and soon the exhibition of new services will include the countries of Turkey, UAE and... **What problems is PhishingBox solving and how is that benefiting you?** It is possible to write in most languages. In the meantime, save the words here, so we will try to move forward. **Official Response from Alex Risen:** > We love hearing you love using our scan and report feature, Annie. Look forward to rolling out to more places! ### 36. A guru in phishing simulation and cybersecurity awareness. **Rating:** 5.0/5.0 stars **Reviewed by:** Pritam S. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about PhishingBox?** Intuitive training models. Has auto enrolment capabilities. The tool assists to minimize phishing threats and other social engineering attacks. Has fully functional training modules. **What do you dislike about PhishingBox?** Excellent services. Great customer support. Auto-enrolment assists in assigning training easily. You can simulate real phishing attackss and deliver training. **What problems is PhishingBox solving and how is that benefiting you?** Has robust audit findings to help our business implement and track audit issues. The tool has a centralized management platform to easily manage all audit issues in one location. With database-driven reports, we can get complex Information in any easy-to-understand form. Social commenting. Import and export capabilities. **Official Response from Alex Risen:** > We couldn't have said it better ourselves, Pritam! Our dedicated team is here to ensure you are successful with your training so don't hesitate to let us know if you need any assistance. ### 37. Powerful phishing simulation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Brent H. | Information Technology Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about PhishingBox?** Provides a wide variety of options to properly train employees in cyber attack prevention. It features a comprehensive phishing simulator, which offers the opportunity to simulate attacks targeting an employee or groups. The template library is very varied and makes it easy to mimic attacks. Provides visually pleasing reports to measure employee progress. **What do you dislike about PhishingBox?** It is a very complete software. I have not found anything to dislike. **What problems is PhishingBox solving and how is that benefiting you?** It is a tool that facilitates employee training to make them aware of IT risks and improve their ability to protect themselves from potential attacks. **Official Response from Alex Risen:** > Thank you for taking time to review our platform, Brent. We appreciate the feedback and look forward to continuing to serve you and your enterprise organization for years to come with new, topical templates to keep you ahead of cyberthreat actors. ### 38. A great option for educating your employees about cybersecurity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2023 **What do you like best about PhishingBox?** The courses are clear and easy to understand. It's easy to get your organization involved in cybersecurity. **What do you dislike about PhishingBox?** Training could go a little deeper as cybersecurity is always evloving and the scenerios are not always realistic. **What problems is PhishingBox solving and how is that benefiting you?** Primarily we used it for security awareness training and testing of our users knowledge. **Official Response from Alex Risen:** > We're always adding new threat vectors and replicating the latest themes being seen in real inboxes. Check back in often with the template library to add the most relevant content for your organization to your specific account library! ### 39. Bazooka with intrusion detection & super duper to secure our network. **Rating:** 4.5/5.0 stars **Reviewed by:** Angelina A. | Financial Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about PhishingBox?** Impressiveness with intrusion detection. Probably with it's efficiency with end protection. The dashboard is very robust with ease of navigation. Incredible with real-time monitoring of our servers. Great technical support. **What do you dislike about PhishingBox?** Love it's credibility with securing of our network always with protection with online surfing. **What problems is PhishingBox solving and how is that benefiting you?** Admire how employees are able to learn and be able to know the abnormal activity with our databases. Exactly the best with 24/7 monitoring with our server. Great to protect users while surfing on the web. Efficiency for it's layout and dashboard very clean. **Official Response from Alex Risen:** > Love hearing great feedback! Thank you for taking time to let us know what you're liking, Angelina. Our team is dedicated to providing a friendly, easy-to-use interface and exceptional technical support, so we're glad those things are at the top of your list! ### 40. Easy to use and economical **Rating:** 4.5/5.0 stars **Reviewed by:** jesus n. | Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2022 **What do you like best about PhishingBox?** A lot of templates to choose from. There is also the HTML editing portion which makes it easy to edit if you know that language. The verification process is simple and the groups help you keep your campaigns organized **What do you dislike about PhishingBox?** We run out of templates. most of them are not relevant to our org. Editing groups can be hard, you must delete an entire group and start over if you miss an email or if you include someone that you shouldnt. Sometimes the training pages are a bit jumpy. **What problems is PhishingBox solving and how is that benefiting you?** Security awareness training for our end users also checks the box for cyber insurance. There isnt much more to it. It provides the training needed but nothing more. **Official Response from Alex Risen:** > Hey Jesus. Our support team would be happy to walk you through our email setup process to ensure any new employees you add to your database are integrated into our system and as employees may leave, the same would apply. Give us a call or shoot a line our way in the chat function! ### 41. Great product! Highly recommended. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2022 **What do you like best about PhishingBox?** Easy to use, very modern/streamlined interface. Makes it easy for us to set up new phishing campaigns. The pre-existing templates they have for phishing emails are great, very realistic. The courses they offer to help train employees about phishing are amazing as well. **What do you dislike about PhishingBox?** Some of the reporting functions can be a bit hard to figure out the exact details we are looking to get. But usually after trying out a few different types we end up finding what we were looking for. **What problems is PhishingBox solving and how is that benefiting you?** It solves the problem of employees clicking on malicious/scam/phishing emails. It helps train them to learn what sort of emails are safe, and what sort of emails are suspicious that they should report instead. **Official Response from Alex Risen:** > Hey Brian. Thank you for the feedback and be sure to reach out to our support team if you have any questions on reporting functions in the future. We look forward to assisting you! ### 42. SECURITY AWARENESS AND TRAINING MADE AMAZING WITH PHISHINGBOX!! **Rating:** 4.0/5.0 stars **Reviewed by:** Katy_ H. | Director of Data Transformation , Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about PhishingBox?** *Cybersecurity awareness training program has been amazing with Phishingbox. *It's very straightforward compared with other similar platforms. *It's implementation team is amazing to work with it. *Also it's a very quality tool with very good user interface to monitor weaknesses. **What do you dislike about PhishingBox?** Everything is going in the right direction with phishingbox,nothing to dislike towards it. **What problems is PhishingBox solving and how is that benefiting you?** It has helped us to detect phishing emails and send alerts. With it we are able to monitor and identify security weaknesses. **Official Response from Alex Risen:** > Hi Katy! Thank you for taking the time to leave a review and provide your feedback. We look forward to connecting to ensure you have a 5-star experience moving forward and gaining additional insight to achieve just that. If you have any specific details, please reach out to your account executive or our customer support team within the portal itself using the chat feature. ### 43. THE SECURITY AWARENESS TRAINING PRODUCT IS THE PERFECT ONE **Rating:** 4.5/5.0 stars **Reviewed by:** Christian M. | Business Supplies and Equipment, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2023 **What do you like best about PhishingBox?** The ability to assign,track and automate follow_up for training is great Easy to use user interface and a ton of pre-built tests to give your users Digest email quarantine helps to stop unnecessary threats and distractions Customer service and the quality of the modules I like the metrics available to you to help **What do you dislike about PhishingBox?** I have nothing at all to dislike about Phishingbox it has been of great help to us it is best of all times **What problems is PhishingBox solving and how is that benefiting you?** Email security **Official Response from Alex Risen:** > Thank you for the insight, Christian! If you ever need any assistance with the platform or have additional questions, don't hesitate to contact your dedicated account executive or our support team. ### 44. A PRE-EMINENT,WONDERFANTABULOUS AND SUPARVELOUS SECURITY AWARENESS TRAINING SOFTWARE. **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle D. | Production Manager , Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about PhishingBox?** With PhishingBox,It's is simple to train and educate end-users with Security Awareness Training programs so as to improve security.It is simple to create custom and comprehensive data reports so as to identify security weaknesses with this tool.It is simple to identify,prioritize and remediate vulnerabilities with this tool. **What do you dislike about PhishingBox?** I haven't experienced any negative issue with PhishingBox as it achieves all our organization objectives. **What problems is PhishingBox solving and how is that benefiting you?** It's simple to detect,manage and mitigate security threat risks. It improves security by through phising simulation. It's saves time and cost. **Official Response from Alex Risen:** > We're glad to hear you're finding it easy to use our platform, Kyle. If you ever run into any hiccups using our system, let us know via the chat function within the portal or reach out directly to your account executive. ### 45. Placing on the lookout for phishing activities on the network. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2023 **What do you like best about PhishingBox?** Most helpful by creating awareness to users and colleagues on the lookout for any malicious attack. Saved so much by combating any malware activity on time before destruction. **What do you dislike about PhishingBox?** I liked everything from the moment I purchased the product to the deployment process which there was assistance from the vendors to customizing the tool and usability. Simply the best. **What problems is PhishingBox solving and how is that benefiting you?** In a financial services institution security to the systems is of essence and avoiding cyber attacks we have to create awareness to all staffs on how to identify this on time and strategies to put in place in avoiding the attacks and with PhishingBox we have actualized this. **Official Response from Alex Risen:** > Thank you for your review and direct user insight! We're glad to hear you are receiving fast, efficient support from our team as well. ### 46. Excellent analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony T. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about PhishingBox?** The excellent analytics is the reason why Phishing Box is so valuable to our organization. After each campaign, we review the data and Phishing Box shows us in an instant how we are trending. The equates to the success of our campaigns. **What do you dislike about PhishingBox?** A wish list item for me is having more templates. Having a wide variety of templates decreases the chances that a single user will see the same one again. Having more templates keeps our awareness high. **What problems is PhishingBox solving and how is that benefiting you?** Phishing box has a campaign design engine that allows for extremely fine, granular control over just about every aspect. We benefit from controlling and directing the tests when and how we need. **Official Response from Alex Risen:** > Thank you for taking the time to make our service better, Anthony! If you have any particular template requests, we'd love to hear back from you directly as the templates you're wanting may also be a priority for other customers and be incorporated in the future as we add new content. ### 47. CYBERSECURITY ON YOUR HANDS!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Karen W. | Insurance, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2023 **What do you like best about PhishingBox?** Learning new information about Phishingbox emails and things of sort At a baseline is is easy to use and offers a significant amount of tools for a reasonable price The implementation team is fantastic to work with I enjoy the videos infosec uses to teach our cybersecurity course for work **What do you dislike about PhishingBox?** InI have found nothing so far to dislike it is the best platform to use I have liked it from day one **What problems is PhishingBox solving and how is that benefiting you?** Enchantments requested **Official Response from Alex Risen:** > Thank you for your direct insight and customer feedback, Karen. We're happy to hear you're enjoying your experience with our platform and look forward to serving you for years to come! ### 48. The price is good and the offerings for phishing courses are very good. **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2023 **What do you like best about PhishingBox?** Internal testing of employees should be mandatory, and phishing box makes creating Phishing campaigns simple. **What do you dislike about PhishingBox?** I wish the interface were simpler to use. Easier to navigate **What problems is PhishingBox solving and how is that benefiting you?** It is helping our employees understand how to spot phishing emails. Also, helps us track how well we are training our new hires to avoid phishing. **Official Response from Alex Risen:** > Thomas, thank you for your feedback on the interface and user experience for our product team to examine during continuous improvement development. ### 49. Great for Crafting Deceptive Emails **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff S. | Cybersecurity Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about PhishingBox?** Right out of the box phishing box gives you a tons of templates to work with. With these templates, I could draft up to 12 months worth of phishing tests in just 40 minutes. They range from click bait to redirects where you can setup dummy pages letting the user know they have been baited. You can also follow up with training resources for the users to take to help them think before clicking next time around. **What do you dislike about PhishingBox?** It took a little bit to get used to using the interface. After a solid 20 minutes of looking around at the different options, I could get started with some of the out of the box templates. **What problems is PhishingBox solving and how is that benefiting you?** Phishing box is allowed us to test our security training programs by sending out phishing emails regularly. It allows our userbase to keep a security minded approach to viewing their emails. **Official Response from Alex Risen:** > Thank you for the feedback and helping us continuously improve to better serve our customers! ### 50. Delivers what it promises **Rating:** 4.5/5.0 stars **Reviewed by:** Gavin D. | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about PhishingBox?** Easy to use, support and feature requests are quick. **What do you dislike about PhishingBox?** Sometimes the web interface is slow when we use large data sets. Which is understandable, and not really a complaint. **What problems is PhishingBox solving and how is that benefiting you?** Bi-montly phishing testing and associated reporting for HR, will be using the school soon for external and remote users potentially. **Official Response from Alex Risen:** > We love hearing the positives, Gavin! We also appreciate the opportunity to grow our platform with our larger customers and continue to provide fast, efficient phishing simulations and training at scale. Be sure to let your account executive know if you're experiencing any unusual lag/load times and we'll get our product development and support teams on the case. ## PhishingBox Discussions - [What is PhishingBox used for?](https://www.g2.com/discussions/what-is-phishingbox-used-for) - [View PhishingBox pricing details and edition comparison](https://www.g2.com/products/phishingbox/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+01%3A51%3A58+-0500&secure%5Bsession_id%5D=aafc4bd3-8e81-485f-bcd2-721dcfb72cdc&secure%5Btoken%5D=10154267b3f03fe2ab6621d7bda4e4e604e96ac638f5498b24375e07499a7fbf&format=llm_user) ## PhishingBox Features **Assessment** - Continuous Assessment - Phishing Assessment - Baselining **Training** - Content Library - Interactive Training - Gamification **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content ## Top PhishingBox Alternatives - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - 4.6/5.0 (2,365 reviews) - [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) - 4.8/5.0 (3,692 reviews) - [Infosec IQ](https://www.g2.com/products/infosec-iq/reviews) - 4.5/5.0 (623 reviews)