--- title: PhishingBox Reviews meta_title: 'PhishingBox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 273 reviews by the users' company size, role or industry to find out how PhishingBox works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 273 scale: '5' date_modified: '2026-10-17' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management ---

PhishingBox Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the email campaign creation feature for effective phishing training of internal staff. (1 mentions)
Users value the training capabilities of PhishingBox, enhancing staff awareness through targeted email campaigns. (1 mentions)
Users find the initial setup confusing, suggesting a FAQ with simplified terminology for better understanding. (1 mentions)
Users find the initial setup confusing and suggest a FAQ to clarify PhishingBox terminology. (1 mentions)
Users suggest that UX improvement is needed for a smoother experience and to enhance trust with better branding. (1 mentions)

Top Pros or Advantages of PhishingBox

Top Cons or Disadvantages of PhishingBox

PhishingBox Reviews (273)

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Reviews

PhishingBox Reviews (273)

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4.5
273 reviews
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Danny S.
DS
Danny S.
Owner
Small-Business (50 or fewer emp.)
"PhishingBox Makes Cybersecurity Training and Phishing Simulations Seamless"
5/5
What do you like best about PhishingBox?

PhishingBox has been an excellent fit for our business, allowing us to easily upload our cybersecurity education content and distribute it through their Learning Management System (LMS). The platform has provided a seamless way to deliver and track employee training, while the integrated phishing simulation capabilities have added significant value for our customers by helping them reinforce cybersecurity awareness through real-world testing. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Learning the platform takes a little time, but once you understand how it works, it’s easy to use. Review collected by and hosted on G2.com.

Nick O.
NO
Nick O.
Enterprise (> 1000 emp.)
"Effective Phishing Training, Needs Better Package Clarity"
4/5
What do you like best about PhishingBox?

I like the reporting features of PhishingBox, which allow me to send customized reports that give us a strong feeling of ownership over our system. The ability to pick content that fits our environment and can be scheduled around our teachers' busy timelines is a big plus. I find the trainings to be short and sweet while covering many important topics. Setting up baselines allows us to work closely with administrative staff at K-12 schools to develop action plans tailored to their needs. I generally prefer PhishingBox over other products we've tried, and I found the initial setup easy. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

The course library is a bit confusing. Packages are mismarked as 'Free' even though many require paying additional. It can be difficult to discern if a content package is free otherwise. One big pain point we run into over each year is the expiration of courses, leading to a few days of redeveloping a training schedule for our clients while waiting for action from our account rep at PhishingBox. We need to be able to have a smooth transition from the old schedule to the new, without downtime. Review collected by and hosted on G2.com.

TS
tyler s.
VDI and Security Analyst
Enterprise (> 1000 emp.)
"Easy Internal Phishing Training with Email Campaigns"
4/5
What do you like best about PhishingBox?

We have the ability to create email campaigns for our internal users. This allows staff to be properly trained on phishing material. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

I wish they had more filters when sending out to certain people. Review collected by and hosted on G2.com.

Verified User in Food Production
UF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"Templates and Campaign Cloning Make PhishingBox a Breeze"
4.5/5
What do you like best about PhishingBox?

Templates & the ability to clone campaigns Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Initial setup can be a little confusing. A FAQ with PhishingBox terminology translated to plain English would help. Review collected by and hosted on G2.com.

Verified User in Printing
AP
Verified User in Printing
Mid-Market (51-1000 emp.)
"Excellent experience with PhishingBox—professional, reliable, and well-organized at every step."
4.5/5
What do you like best about PhishingBox?

Great pricing, excellent service, and good features. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

The UI could be improved for a smoother user experience, and a more professional-looking domain name would help build trust and encourage more clicks. Review collected by and hosted on G2.com.

Denise M.
DM
Denise M.
Owner
Small-Business (50 or fewer emp.)
"User friendly product and great support"
4.5/5
What do you like best about PhishingBox?

I've used this product for years and it is a cost-effective way for my clients to get phishing training. I've found it easy to use and when I have a question support is very helpful. When a client has had difficulty allowing emails into their system, the support team has been very helpful (also very patient). As it has become more difficult to get phishing emails into the inboxes, the support team has adapted and provides more and better resources for my clients. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

I had considered not providing this service in the future, due to the difficulty of getting emails to work well and the service becoming more expensive. My clients are mostly small businesses and don't have big budgets. However, I was approached by someone using a bigger name service who wanted to offer it to my clients at a "really great" price, which was at least 10 times higher than what I charge. I decided to keep PhishingBox and expand the service offering and it is paying off. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Denise, thank you for providing your feedback. Our support team is happy to assist in ensuring the platform is integrating properly with whatever existing workflows you and your clients utilize.

Eric A.
EA
Eric A.
CTO
Small-Business (50 or fewer emp.)
"Easy and Affordable"
4.5/5
What do you like best about PhishingBox?

Straightforward product experience-more than enough to get the job done for SMBs. Say what you will about the effectiveness of Phishing Campaigns, but in many cases, these are required for cyber insurance and the like.

The PhishingBox team did a good job at walking us through the product, and we had good follow-up calls with the account team as we onboarded. The training campaigns are informative and the modifiable "gotcha" pages make the educational aspects available with no extra setup effort. Implementation is straightforward, and the account team makes sure you're doing this properly when you onboard, making integration for a team like ours a non-issue. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

The UI can be a little bit confusing, particularly around the campaign scheduling, but it's certainly workable and I expect will continue to improve as the product matures. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

We appreciate the feedback, Eric. If you have any specific UI items you’d like to address, our product team would love to hear from you! Just let your account executive know or customer success team know.

Gaurav H.
GH
Gaurav H.
Founder
Small-Business (50 or fewer emp.)
"Easy to get started and feature rich"
5/5
What do you like best about PhishingBox?

The ease of getting started with PhishingBox. It is super easy, the set up was a breeze. And as I am exploring the platform further, I am seeing more things that I like. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

There is nothing in particular that I do not like. There is a lot of capability that one can use. As a result, it can feel overwhelming. But once you get a hang of what you need from the platform, the application is easy to use. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Gaurav, thank you for utilizing our phishing simulation and training platform. We understand some users may only need to see the basics while others need customization and a deeper well of tools to fully execute the needs of their organizations. We'll continue to optimize the user interface for the unique needs of our customers.

BM
Bob M.
Mid-Market (51-1000 emp.)
"Phishingbox helps you to identify vulnerabilities and mitigate risk."
4.5/5
What do you like best about PhishingBox?

Phishingbox is a solid and great online system that helps you to conduct simulated phishing attacks and also educate users with cybersecurity awareness training. In our company, we use it at least once a month to help in testing the entire employee population. We have been using Phishingbox for more than 3 years and has been very helpful and reliable. Phishingbox is cost-effective making it affordable to all sizes of companies. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

To be sincere, I love everything about Phishingbox. It's the best and leading cybersecurity awareness training platform every company should implement. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

To be sincere, we greatly appreciate your feedback, Bob. Let us know if you ever need assistance with campaign creation and deployment. Be sure to check out the training email campaign type in addition to the simulated phishing templates!

Verified User in Defense & Space
AD
Verified User in Defense & Space
Mid-Market (51-1000 emp.)
"Simple, but thorough and effective"
5/5
What do you like best about PhishingBox?

PhishingBox is a simple to use tool with easy to decipher dashboards and a variety of cybersecurity training and testing tools. This tool is used at least once a month to continually test the entire employee population. When someone is "caught," training is administered immediately. "Problem children" become obvious through the system's tracking. This is a must-have for anyone that takes cybersecurity seriously. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

At first, there was a little learning pain on setting up a phishing campaign, but after a couple of tries, it worked out okay. The worst thing that can happen is the audience gets tested more than once - which is really a win, isn't it? Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for your feedback. If you’d ever like to have assistance setting up a campaign, our customer success team or your account executive can assist!