PhishingBox Reviews & Product Details

PhishingBox is a comprehensive human risk management platform designed to help organizations measure employee risk, conduct phishing simulations, and provide targeted training. This solution addresses the growing concern of human error in cybersecurity, offering a structured approach to enhance employee awareness and resilience against phishing attacks. Targeted primarily at businesses of all sizes, PhishingBox serves as an essential tool for IT and security teams looking to bolster their defenses against cyber threats. The platform is particularly beneficial for organizations that recognize the importance of employee education in maintaining a robust security posture. By simulating real-world phishing scenarios, PhishingBox allows organizations to assess their employees' susceptibility to such attacks, thereby identifying areas that require improvement. One of the standout features of PhishingBox is its ability to run customizable phishing simulations. Organizations can create realistic phishing emails that mimic common tactics used by cybercriminals, enabling them to gauge how employees respond to these threats. This feature not only helps in identifying vulnerable employees but also serves as a practical training tool, allowing users to learn from their mistakes in a controlled environment. The platform's analytics capabilities provide detailed reports on simulation results, helping organizations track progress over time and adjust their training strategies accordingly. In addition to phishing simulations, PhishingBox offers targeted training modules designed to educate employees about various aspects of cybersecurity. These training sessions cover topics such as recognizing phishing attempts, understanding social engineering tactics, and implementing best practices for online security. The integration of training with simulation results ensures that employees receive personalized learning experiences based on their performance, which can significantly enhance knowledge retention and application in real-world situations. PhishingBox also integrates seamlessly with existing security stacks, making it a versatile addition to any organization's cybersecurity framework. This compatibility allows for streamlined implementation and management, ensuring that organizations can enhance their human risk management efforts without disrupting their current operations. By focusing on the human element of cybersecurity, PhishingBox empowers organizations to build a culture of security awareness, ultimately reducing the risk of successful phishing attacks and enhancing overall organizational resilience.

Seller

PhishingBox

Discussions

PhishingBox Community

Languages Supported

Arabic, Bulgarian, Danish, German, Greek, English, Persian, Finnish, French, Irish, Hebrew, Hindi, Indonesian, Icelandic, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Solution Type

Best-of-Breed

Overview by

Ryan Hardesty (President of PhishingBox)

Used by TEKsystems and 2 others

Beta

Pricing

Pricing provided by PhishingBox.

Standard

Starting at $41.50

25 Users Per Month

View More Pricing Information

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Khedir Q.

System Admininstrator

Mid-Market (51-1000 emp.)

2/17/2023

"IT Infrastructure engineer"

5/5

What do you like best about PhishingBox?

Ability to have more phishing templates and lots of phishing training campaigns. Plus the dashboard had a lot of features that I can easily manage my campaigns and view reports etc. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Sometimes adding new templates and tweaking the features or adding a new domain name can take some time. But other than that, I don't have anything that I don't like; all the other features are great. Review collected by and hosted on G2.com.

What problems is PhishingBox solving and how is that benefiting you?

It fixed many cyber awareness problems, it alerts the users about the tricky emails and has them contact Administrators for clarifications. It also solves the issue by making some users fall for the trick emails, and that makes the Admin roll out extensive training campaigns to those vulnerable users. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

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Thank you for your feedback, Khedir. Our product team is always looking to improve the platform and response times and will continue to enhance this and other features.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/27/2023

"Great program!!"

5/5

What do you like best about PhishingBox?

Tha ability to customize emails and track interactions! The reporting is also great when I need to present to customers or management. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Hard to get domains through spam filters. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

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Thank you for the feedback. We're always adding new domains and displaying which ones are active for campaign setup. If there is a particular domain you'd like to use for a campaign that is still showing inactive/flagged, let our support team know and they'll assist immediately!

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

11/7/2023

"Mostly Great"

3.5/5

What do you like best about PhishingBox?

The provided phishing templates are a great help in getting tests/campaigns ready to start. It is a huge time saver to not have to generate these on my own. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

I strongly dislike that there are campaigns and tests, when you can't add tests to campaigns. In an ideal world, I would be able to make a campaign, then add tests to it so all of my testing can be read in one summary data chart - which would allow us to more easily track changes over a quarter or year, and more easily flag any repeated failures. Using recurring tests is one way to get a similar effect, but if we want to make changes to the templates or targets, then we're out of luck and have to create something entirely new. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

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Thank you for your feedback. Our product development and management teams are always looking for specific insight and use cases to help advance and optimize the user experience.

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

11/1/2023

"Fairly priced, high quality phishing simulation and infosec training make PhishingBox a solid choice"

4.5/5

What do you like best about PhishingBox?

Their phishing simulation offerings are numerous and very easy to use. Adding targets is a snap, and the overall process is very simple. They have tons of domains to choose from, with more added seemingly all the time, and their phishing sim emails are very well-crafted. They have very granular choices for when people view or click on the fake phish emails, and their campaign builder is top-notch. There are a lot of pluses for PhishingBox, and overall I'm happy with my decision to use them. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

The user administration when removing users could use work - there's no way to delete users except one-by-one or by adding them to a group to then delete. I assume this is on purpose, but it's kinda wonky deleting users. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

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We appreciate you taking the time to provide valuable user insight and will provide our product team with your input!

Bryan N.

Mid-Market (51-1000 emp.)

8/2/2023

"Effective phishing and training tool for third party pen testers"

5/5

What do you like best about PhishingBox?

PhishingBox was one of very few marketing emails I have responded to in 18 years of IT Audit and penetration testing. Before PB, I had to create disposable email accounts or set up an internal server-- a complicated and timely process with costs I had to pass through to clients. When other phishing tools focused on internal emails within one company, PhishingBox met a unique and valuable need in the market.

For us, the ease of use and ability to send phishing email campaigns to clients is why we always return as customers. Tests can be delegated to other members of the team, we can provide clients with real examples of the phish we intend to use, the quality of reporting improves all the time, including reduction of false positives.

Customer support is always timely and helpful. Documentation is readily available. Training and phishing templates are plentiful and completely customizable. We can use predefined templates or, if we come up with a great phishing scenario, can write it ourselves without much additional effort. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Our biggest challenge is circumventing spam filters to get phishing emails into the inboxes of our clients. We try to minimize their effort, but spam filters are getting better. Don't know how much PB can do to resolve that challenge though. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

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Thank you for the detailed insight, Bryan! Provider and third-party filters are improving, but with phishing on the rise, attacks are still making their way to inboxes worldwide. Our domains can be flagged when end users report them directly to providers and can impact deliverability. Our team is actively adding new domains and clearing ones flagged. If you're looking for a specific domain for a given campaign, let us know and we can add to the list!

Michael M.

CIO

Enterprise (> 1000 emp.)

8/1/2023

"High value, Low cost"

5/5

What do you like best about PhishingBox?

It does what you need it to do, without all the extras that add confusion and distract from the ultimate task Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

I don't think there is anything I really dislike. The application has its nuances like any other tool. Once you understand how it works it's pretty straightforward. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

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Appreciate the feedback, Michael. If you need any assistance with campaign creation or support in the future, don't hesitate to let us know.

kassidy a.

Mid-Market (51-1000 emp.)

8/15/2023

"easy to work with and figure out. reports are easy to get to."

5/5

What do you like best about PhishingBox?

i like how easy it is to use. generating reports is a breeze. it is very organized and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

a few times i have went an extended period of time without receiving reports to my email then i would get 30 all at once. it has since been fixed and i have no issue Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

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Kassidy, our reporting system does track opens and clicks. Give us a shout and our support team can walk you through where that information is located if it's not showing up on your account. You can filter by failure within the campaign creator for a specific campaign and send a follow-up campaign to only those who failed. Our support team can also walk you through that.

Jacob F.

Enterprise (> 1000 emp.)

8/1/2023

"Good functional phishing simulator"

4/5

What do you like best about PhishingBox?

Premade templates for phishing tests are very helpful, as is the ability to sync user accounts with active directory. Campaigns are easy to create and the reporting is clear and easy to digest. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

The outlook/exchange addin that is supposed to allow end users to report phishing emails via a button does not seem to work properly. We were unable to get it installed in 64bit outlook and phishing box support was unable to determine why we were experiencing errors. This would have been a very helpful feature so it is very disappointing that it is not functional. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

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Jacob, please contact your account executive directly or reach out in the portal via the chat function and our team will review the case to get things operational if you're still experiencing problems with the plug-in.

David A.

Systems Administrator

Mid-Market (51-1000 emp.)

8/7/2023

"Phishing Box is a great tool for training and employee awareness when it pertains to phishing emails"

5/5

What do you like best about PhishingBox?

Realistic Simulations: Effective phishing simulations often provides realistic scenarios that closely mimic actual phishing attempts, helping to train employees to recognize and respond to potential threats.

User-Friendly Interface: Many users might find the phishing campaign portal is easy to navigate and use, with an intuitive interface that simplifies the process of setting up and managing phishing campaigns. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Setting up the backend in exchange to allow the phishing emails to not go to spam or junk. This is really a Microsoft issue but I feel it could be a little more guided with Phishing Box. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

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Thank you for the feedback, David. If you ever need any assistance, give our support team a shout and they’ll jump on the case!

Juan Carlos H.

Practice Leader

Computer & Network Security

Mid-Market (51-1000 emp.)

2/17/2023

"Robust Product"

4.5/5

What do you like best about PhishingBox?

Phishingbox is a great platform for Cyber Security Awareness Training. It has excellent simulations to test employees in a controlled Phishing Attack. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Sometimes the platform is very slow in response time. It will be great to have more training videos representing more scenarios for the employees to understand phishing and other types of social engineering attacks. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

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Hi Juan Carlos! Our product development team is always refining platform performance with a focus on user experience, load times, and content. We currently provide training content through our partners dealing specifically with the additional topics mentioned. If you're interested in additional training offerings, your account executive or our customer success team would be happy to assist!