---
title: PhishingBox Reviews
meta_title: 'PhishingBox Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 274 reviews by the users' company size, role or industry
  to find out how PhishingBox works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 274
  scale: '5'
date_modified: '2026-07-29'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---

# PhishingBox Reviews
**Vendor:** PhishingBox  
**Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 274
## About PhishingBox
PhishingBox is a comprehensive human risk management platform designed to help organizations measure employee risk, conduct phishing simulations, and provide targeted training. This solution addresses the growing concern of human error in cybersecurity, offering a structured approach to enhance employee awareness and resilience against phishing attacks. Targeted primarily at businesses of all sizes, PhishingBox serves as an essential tool for IT and security teams looking to bolster their defenses against cyber threats. The platform is particularly beneficial for organizations that recognize the importance of employee education in maintaining a robust security posture. By simulating real-world phishing scenarios, PhishingBox allows organizations to assess their employees&#39; susceptibility to such attacks, thereby identifying areas that require improvement. One of the standout features of PhishingBox is its ability to run customizable phishing simulations. Organizations can create realistic phishing emails that mimic common tactics used by cybercriminals, enabling them to gauge how employees respond to these threats. This feature not only helps in identifying vulnerable employees but also serves as a practical training tool, allowing users to learn from their mistakes in a controlled environment. The platform&#39;s analytics capabilities provide detailed reports on simulation results, helping organizations track progress over time and adjust their training strategies accordingly. In addition to phishing simulations, PhishingBox offers targeted training modules designed to educate employees about various aspects of cybersecurity. These training sessions cover topics such as recognizing phishing attempts, understanding social engineering tactics, and implementing best practices for online security. The integration of training with simulation results ensures that employees receive personalized learning experiences based on their performance, which can significantly enhance knowledge retention and application in real-world situations. PhishingBox also integrates seamlessly with existing security stacks, making it a versatile addition to any organization&#39;s cybersecurity framework. This compatibility allows for streamlined implementation and management, ensuring that organizations can enhance their human risk management efforts without disrupting their current operations. By focusing on the human element of cybersecurity, PhishingBox empowers organizations to build a culture of security awareness, ultimately reducing the risk of successful phishing attacks and enhancing overall organizational resilience.



## PhishingBox Pros & Cons
**What users like:**

- Users value the **ability to create email campaigns** , effectively training staff on phishing awareness and prevention. (1 reviews)
- Users value the **email campaign creation** feature for effective training on phishing material, enhancing internal preparedness. (1 reviews)

**What users dislike:**

- Users find the **initial setup confusing** , suggesting a need for simplified FAQs to clarify PhishingBox terminology. (1 reviews)
- Users find the **initial setup confusing** , suggesting a clearer FAQ would enhance their experience with PhishingBox. (1 reviews)
- Users suggest the **UI improvement** could enhance the experience and build trust with a professional domain name. (1 reviews)

## PhishingBox Reviews
  ### 1. Very helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan W. | IT Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about PhishingBox?**

I like that it doubles as phishing training and general cybersecurity training. Their support is also quick and helpful to respond.

**What do you dislike about PhishingBox?**

I don't like that there is not an easy way to report phishing emails through gmail without having to setup a dedicated inbox for users to forward to. I am also unable to delete "students" from the cybersecurity training section without their help; however, to their credit, they are planning to add this feature which is fantastic.

**What problems is PhishingBox solving and how is that benefiting you?**

I was able to create a cybersecurity training program for our company. Using this tool, I can help train people on the dangers of phishing and several other topics. It also helps show just how easy it is to get hooked.

**Official Response from Alex Risen:**

> Thank you for the feedback, Bryan. Let us know if you ever need assistance with campaign creation, deployment, or management.

  ### 2. Really very useful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tanya S. | Cloud System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2022

**What do you like best about PhishingBox?**

It helps in testing and training our staff

**What do you dislike about PhishingBox?**

Phishingbox does not allow reporting from shared mailboxes, and they are equally vulnerable in an organisation.

**What problems is PhishingBox solving and how is that benefiting you?**

User Awareness and readiness for an actual phishing attempt

**Official Response from Alex Risen:**

> Thank you for your feedback, Tanya! We're always looking to add new features and content for our customers and your valuable input helps us continuously improve. 

  ### 3. Great resource for our clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2022

**What do you like best about PhishingBox?**

Easy to setup and customize campaigns and training.

**What do you dislike about PhishingBox?**

Cost for re-seller is higher than listed on the website, and end users can go direct and get lower pricing.

**What problems is PhishingBox solving and how is that benefiting you?**

Assisting customers to detect phishing e-mails

**Official Response from Alex Risen:**

> Thank you for your feedback and sharing your experience. Customer input helps us continuously improve to provide the best possible service and solutions for our wide range of clients!

  ### 4. Excellent phishing simulation training resource

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2022

**What do you like best about PhishingBox?**

Dashboard tracking and user remediation training for failures

**What do you dislike about PhishingBox?**

Would like to see more updated templates.

**What problems is PhishingBox solving and how is that benefiting you?**

Training users on the dangers of Phishing and how better to recognize phishing attempts.

**Official Response from Alex Risen:**

> Thank you for providing your feedback! We value customer input as we upgrade our product services and solutions. If particular industry templates are of interest, drop a line to our team and we’ll be sure to incorporate in the library. 

  ### 5. Content Marketing Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about PhishingBox?**

The phishing training and testing helped us improve our security posture and wasn't intrusive to our daily routine.

**What do you dislike about PhishingBox?**

Our company chose a high frequency, but, as I understand it, that can be dialed back depending on the company's preferences.

**What problems is PhishingBox solving and how is that benefiting you?**

Digital security posture has been much improved with the help of PhishingBox

**Official Response from Alex Risen:**

> Thank you for your feedback. Our campaigns can be customized to fit any cadence or workflow desired. From sending one test per year to sending one per month or even one per week, we have a full template library we constantly update to cater to all needs!

  ### 6. Graphic Designer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about PhishingBox?**

This was a great tool to see how students were interacting with phishing emails. Especially useful information when the classroom has gone much more virtual.

**What do you dislike about PhishingBox?**

Would love more templates that would appeal to younger audiences.

**What problems is PhishingBox solving and how is that benefiting you?**

Phishing box was helping us find out what simulations students were most susceptible to.

**Official Response from Alex Risen:**

> Thank you for your feedback. Our team is always adding templates and will continue to build a library of content suited for the needs of our customers!

  ### 7. Great product and useful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew M. | Security Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about PhishingBox?**

I liked the overall ease of use the most.  We were able to tailor the templates to match what we were trying to accomplish.  I liked the reporting features and overall the reports in general.  The knowledge we gathered from these reports helped target the end-users who failed the test.

**What do you dislike about PhishingBox?**

The training page lacked the oomph to push the users into learning, I felt.  I felt there should have been a quiz at the end of the video to ensure that users watched and learned from the training video.

**What problems is PhishingBox solving and how is that benefiting you?**

We were training our users to quickly and effectively distinguish phishing attempts.  By using PhishingBox, we provided a good and quick test to verify users were following company protocols.

  ### 8. Marketing Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2022

**What do you like best about PhishingBox?**

Enrollment was super easy and our team really enjoyed the visualization of the available dashboards.

**What do you dislike about PhishingBox?**

our expereience with PhishingBox was positive.

**What problems is PhishingBox solving and how is that benefiting you?**

The security awareness training helped make our employees aware of how serious of an issue this is and how to avoid future attacks.

**Official Response from Alex Risen:**

> Thank you for your feedback! 

  ### 9. Great API integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2022

**What do you like best about PhishingBox?**

Great API syncing and integrations. We have seen a reduction in employee phishing clicks which is obviously a huge plus for our organization.

**What do you dislike about PhishingBox?**

I wish there were more templates to utilize

**What problems is PhishingBox solving and how is that benefiting you?**

Reduction in employee phishing clicks.

**Official Response from Alex Risen:**

> Thank you for your feedback! Our product and content teams regularly add new templates to the library so be on the lookout for the latest updates and reach out to your account rep with any specific recommendations or use the feature and integration feedback tool within the portal as well.

  ### 10. Perfect Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** John L. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2022

**What do you like best about PhishingBox?**

Simple interface and easy campaign setup

**What do you dislike about PhishingBox?**

The training video options could be more - I'll run out in a year, so I hope there are more added soon.  :)

**What problems is PhishingBox solving and how is that benefiting you?**

Training my users to be more proactive with cybersecurity

**Official Response from Jonathon Rutter:**

> Hi John, thanks for the review, we appreciate your time and support!

With respect to training video options, we certainly can accommodate your need for a refresh; we have hundreds of additional courses that you may not be aware of at present. If you can recall your rep, give them a shout. Alternatively, feel free to use the resource URL associated with this response to schedule with our team to talk about needs around training.

Thanks!
Jon Rutter

  ### 11. Great product & easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about PhishingBox?**

Great templates and easy to create a phishing test.

**What do you dislike about PhishingBox?**

I really don't have any downsides to using the product.

**What problems is PhishingBox solving and how is that benefiting you?**

It is a great product to create phishing tests for cybersecurity assessments.

**Official Response from Alex Risen:**

> Thank you for your feedback. We're glad you currently have no dislikes but would welcome any user insights and nice-to-have recommendations via the feature and integration feedback tool within the portal or directly to your account rep!

  ### 12. Great Tool for Keeping Your Company Protected

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about PhishingBox?**

Great tool for helping raise awareness about phishing attacks. Used it to reduce phishing, and it worked great.

**What do you dislike about PhishingBox?**

Load times were spotty but not an inconvenience.

**What problems is PhishingBox solving and how is that benefiting you?**

Raising awareness for phishing attacks

**Official Response from Alex Risen:**

> Thank you for your feedback. Our team is dedicated to continuously improving the user experience and appreciates valuable insight into daily performance of the platform.

  ### 13. Operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2022

**What do you like best about PhishingBox?**

Extremely helpful in simulating attacks and teaching our organization on how to prevent.

**What do you dislike about PhishingBox?**

Nothing, everything they provide is top notch

**What problems is PhishingBox solving and how is that benefiting you?**

Helping to prevent future phishing attacks within our organization

**Official Response from Alex Risen:**

> Always appreciate feedback from customers both past and present. Here to help train and test so companies and organizations can stay aware of threats and be prepared to combat.

  ### 14. Great tool for avoiding cyber attacks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about PhishingBox?**

Piece of mind knowing you are covered by the tool.

**What do you dislike about PhishingBox?**

I did not dislike anything about PhishingBox.

**What problems is PhishingBox solving and how is that benefiting you?**

Avoiding cyber attacks.

**Official Response from Alex Risen:**

> Thank you for providing feedback and a piece of your mind to help others ret easier at night and have peace of mind they are negating potential threats and attacks!

  ### 15. Comprehensive phishing security platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2022

**What do you like best about PhishingBox?**

Having a wide selection of courses for education, templates for email tests, and being able to analyze user interactions with the emails and report on it all in one place

**What do you dislike about PhishingBox?**

At first the navigation can be kind of confusing. I don't think the control panel is laid out in the best way, but once you figure things out, it is easy to do everything you need.

**What problems is PhishingBox solving and how is that benefiting you?**

Through proactive educational efforts and reactive feedback when employees open a phishing test, we are ingraining digital security best practices into our organization, which makes us and our clients safer.

  ### 16. Improve security by changing behavior

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nancy T. | Chief Technology Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about PhishingBox?**

Versatile product that can be customized to meet business needs. The awareness videos are very entertaining and support easy adoption.

**What do you dislike about PhishingBox?**

Using phishing box within a mobile email app requires too many steps and, the product does not automatically delete email afer its marked as phishing.

**Recommendations to others considering PhishingBox:**

Haven't seen a better product that is fit for the purpose of improving Phishing reporting and awareness.

**What problems is PhishingBox solving and how is that benefiting you?**

objective 1: Improved Phsihsing awareness
objective 2: Reporting Phishing attacks to IT
Both objectives have measurably improved.

  ### 17. phishing box review

**Rating:** 5.0/5.0 stars

**Reviewed by:** shabnoon k. | IT Security Specilist, Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2022

**What do you like best about PhishingBox?**

Very user-friendly interface and is easy to use. Tone of great features

**What do you dislike about PhishingBox?**

Nothing i dislike about the product, its great

**What problems is PhishingBox solving and how is that benefiting you?**

we are using phishingbox to educate our users about social engineering, phishing emails

  ### 18. Great for MSP's

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about PhishingBox?**

Integration with Training systems plus multi-tenancy

**What do you dislike about PhishingBox?**

just enrolling someone in training is a bit of a pain

**What problems is PhishingBox solving and how is that benefiting you?**

Made Phishing many customers much easier

**Official Response from Alex Risen:**

> Thank you for your feedback. We value our MSP clients and strive to provide a user-friendly experience to optimize your experience. Your valuable feedback is with our expanding product team and our support team is on-hand to assist with any processes you may have additional needs with.

  ### 19. Really happy with what we've been able to accomplish with this.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aaron L. | VP, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about PhishingBox?**

Happy with the ability to customize campaigns and differentiate between how they are used, who they target, and what templates are used for the campaigns.

**What do you dislike about PhishingBox?**

The UI feels a little dated, and the segmenting of the platform isn't the most intuitive, but once you get the hang of it, it works well.

**What problems is PhishingBox solving and how is that benefiting you?**

Allows us to keep an eye out for internal staff that may be points of exposure for IT.

  ### 20. Great tool with very reasonable pricing.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2022

**What do you like best about PhishingBox?**

Security awareness training is a requirement for any business these days. PhishingBox does it well, and has a pricing model that works for MSPs.

**What do you dislike about PhishingBox?**

More templates available for Australia would be good. Better pre-built or managed campaigns would be helpful to save time.

**What problems is PhishingBox solving and how is that benefiting you?**

Security Awareness Training for our clients. We're filling an important gap for our clients.

  ### 21. Measurable results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2022

**What do you like best about PhishingBox?**

The reporting button that can be deployed across Outlook. It has been easy to work with our people to adopt reporting as a habit.

**What do you dislike about PhishingBox?**

Sometimes the reporting can be a bit funky. Trying to share the results across the organisation to support the education campaign takes some effort.

**What problems is PhishingBox solving and how is that benefiting you?**

When we started using PhishingBox, we had many people clicking on the suspicious links. After 12 months using PhishingBox it is clear that we have reduced our vulnerability to phishing attacks

  ### 22. Phishing box review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2022

**What do you like best about PhishingBox?**

Effective Phishing Campaigns and Training Modules.

**What do you dislike about PhishingBox?**

a bit procedural can be a bit more intuitive

**What problems is PhishingBox solving and how is that benefiting you?**

Training and running internal phishing campaigns for user awareess

  ### 23. Top notch security awareness at an affordable price.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about PhishingBox?**

- Easy to use
- Great email templates
- Automated sending over time
- Useful training videos

**What do you dislike about PhishingBox?**

- The UI could be simpler
- Better recommended templates

**What problems is PhishingBox solving and how is that benefiting you?**

We use PhisingBox to train our team to disregard phishing emails and improve their security awareness.

  ### 24. PhishingBox has improved our user awareness 10 fold in relation to Phishing attempts. 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ashton B. | Director of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2019

**What do you like best about PhishingBox?**

I live how quick the product took to implement, and how easy it is to grab a template and set up a test. 

**What do you dislike about PhishingBox?**

I wish the user base submitted more templates. 

**What problems is PhishingBox solving and how is that benefiting you?**

Phishing attack awareness
Phishing education 


## PhishingBox Discussions
  - [What is PhishingBox used for?](https://www.g2.com/discussions/what-is-phishingbox-used-for)

- [View PhishingBox pricing details and edition comparison](https://www.g2.com/products/phishingbox/reviews?page=6&section=pricing&secure%5Bexpires_at%5D=2026-08-01+01%3A16%3A31+-0500&secure%5Bsession_id%5D=f7b24438-f4db-4b7c-b58d-073b35fc0139&secure%5Btoken%5D=38c65fdb9b6c9586f977607745d79da99bdda2a3d9ba67817ae825f59bbde3e9&format=llm_user)

## PhishingBox Features
**Assessment**
- Continuous Assessment
- Phishing Assessment
- Baselining

**Training**
- Content Library
- Interactive Training
- Gamification

**Administration**
- Risk-scoring
- Customization
- White-Labeling
- Reporting
- AI-generated Content

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