Pharos Cloud Reviews & Product Details

We have liked the Remote printing, web portal access, phased implementation, improvements to the Mac OS packaging, and elimination of on-premises maintenance. Review collected by and hosted on G2.com.

Some of the aspects we’ve disliked about the cloud include the lack of transactional capabilities tied to Transact. Since we’re in a higher ED, we’ve explored creative ways to recreate this functionality, but we haven’t been successful. Additionally, as a decentralized organization, we’ve identified the need to segment access to certain printers because they’re funded differently from others, and that functionality isn’t available. Lastly, we’ve also identified the need for multiple quota options and more automated ways to add points back when a user hits their quota. Review collected by and hosted on G2.com.

We are excited to be able to get rid of the hundreds of print queues we have on Campus and the many print drivers needed to get proper printing in our fleet. The ability to look for a printer near you and print without needing to install a driver is great. Pharos has been very good in helping us get the system tweaked to our needs and have been with us in meetings as needed. Review collected by and hosted on G2.com.

Our only issue has been the time to get setup which is a lot our fault as we push for features to fit into our environment. Which Pharos has been very responsive to. We will have the system we want when we completely transition to Cloud. Review collected by and hosted on G2.com.

The product works well, very flexible, easy for our users. Unlike other cloud-based printing systems, Pharos Cloud allows for "push" printing in addition to "follow me" secure printing, with charge back options. Allowing for 'direct' printing (user clicks print at computer, printer prints document) and 'secure' printing (user clicks print at computer, when user identifies themselves at the printer, printer then prints document). Review collected by and hosted on G2.com.

Some reporting and user management needs improvement, but those items are being further developed and improved. Review collected by and hosted on G2.com.

Our sales and engineering support have been responsive, collaborative, and helpful. Review collected by and hosted on G2.com.

We're migrating from a long-time Pharos Uniprint environment to Pharos Cloud. The Pharos Cloud environment is still missing critical functionality around user chargebacks and we've run into inexplicable failures with the Print Scout agent. Often the fix for one problem introduces a new problem. Review collected by and hosted on G2.com.

Great transition from on-prem to cloud. Company is working with us to make sure it meets our needs. Review collected by and hosted on G2.com.

Multiple api technologies but they are working on improving things. Review collected by and hosted on G2.com.

Unprint enables our students to be able to easily log onto our systems and print their assignments and projects. Unprint is a stable production application for our University. We like the ability of Uniprint integration with our billing systems. We love our Uniprint system. Our favorite part of the Unprint system is the support technicians we work with. They are quick to respond, easy to work with and they know the product inside out. We work with many different vendors and Pharos is by far the best to work with in a Higher Education Environment. Review collected by and hosted on G2.com.

The only downside to Uniprint is the occasional issue with the remote pop up on our students Mac laptops. We have found the integration with Mac devices to be cumbersome. Review collected by and hosted on G2.com.

I used the app and it's great. I consider myself fairly-tech-savvy but this is one of the best. The android version of the application has more features. I love that it has the options to print at many ranges of documents. Review collected by and hosted on G2.com.

I don't like that there are only a few limited options. On the app it can only print commands from the box app. The application for apple needs to be updated. For people that have android phones or devices they can do so much more. Review collected by and hosted on G2.com.

It minimizes the admin of printing in a easy to use format. Review collected by and hosted on G2.com.

Needs more innovation and upgrades to compete in digital era Review collected by and hosted on G2.com.

easy to admin and install, easy to diagnose, support team have been helpful in the past but not always as they do take time to reply Review collected by and hosted on G2.com.

no issues as have not used it so much its only for one of our partner companies called medical research foundation. but so far so good Review collected by and hosted on G2.com.

No need to connect to wifi or go through the hassles of a supposedly "wireless printer" not doing its job. This platform is quick and ensures optimal cloud hosting! Review collected by and hosted on G2.com.

The free package does not include as many features as do elevated licenses. Additionally, there are glitches to get around like licensure processing. updating. Review collected by and hosted on G2.com.