--- title: PF 360 Capture Reviews meta_title: 'PF 360 Capture Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how PF 360 Capture works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 15 scale: '5' date_modified: '2026-06-24' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # PF 360 Capture Reviews **Vendor:** Process Fusion **Category:** [OCR Software](https://www.g2.com/categories/ocr) **Average Rating:** 4.4/5.0 **Total Reviews:** 15 ## About PF 360 Capture PF 360 Capture is a highly scalable cloud-based document workflow platform that intelligently captures, classifies and transmits critical data from documents and faxes to the right process workflows. Our purpose is to help organizations eliminate costly, time-consuming manual processes and traditional document workflows so users can focus on tasks that require their attention. Our mission is to create and integrate the best cloud technologies to simplify digital transformation experiences for our customers. PF 360 Capture is ISO 27001 and SOC 2 Type II certified and HIPAA compliant. Organizations have the flexibility to decide the best deployment scenario for their environment with enterprise-grade SLAs and 24/7 support. ## PF 360 Capture Pros & Cons **What users like:** - Users find PF 360 Capture to be **extremely easy to use** , streamlining workflows and enhancing team collaboration effortlessly. (2 reviews) - Users praise the **efficiency** of PF 360 Capture, noting its smooth implementation and adaptability to business needs. (2 reviews) - Users value the **seamless hybrid office solution** of PF 360 Capture, enhancing document workflows and team collaboration. (2 reviews) - Users value the **automation capabilities** of PF 360 Capture, enabling seamless integration with business processes and ERP systems. (1 reviews) - Users love the **automation ease** of PF 360 Capture, seamlessly integrating with their business processes and ERP systems. (1 reviews) - Business Growth (1 reviews) - Community Support (1 reviews) - Users value the **responsive customer support** of PF 360 Capture, ensuring smooth implementation and ongoing assistance. (1 reviews) - Customization (1 reviews) - Daily Use (1 reviews) **What users dislike:** - Users experience occasional **communication issues** , but find it manageable to quickly resolve the disruptions. (1 reviews) - Users experience **connection issues** with PF 360 Capture, leading to frustration during usage. (1 reviews) - Users often experience **connectivity issues** with PF 360 Capture, leading to frustration during use. (1 reviews) - Users find that obtaining **support and development** can be difficult and time-consuming, complicating user experience. (1 reviews) - Users find the **limited customization** of PF 360 Capture restrictive, often requiring adjustments to fit their needs. (1 reviews) - Poor Customer Support (1 reviews) - Setup Difficulties (1 reviews) - Time-Consuming Tasks (1 reviews) - Time-Consumption (1 reviews) ## PF 360 Capture Reviews ### 1. Reduce Paper with a simple use software well supported! **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa V. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about PF 360 Capture?** PF 360 Capture offers a very flexible software that adapts well to the needs of the company. The implementation went smoothly. It's not take a long time to users to understand how it's working for their daily work. It's a software supported by an efficient team. No problem persists over time. **What do you dislike about PF 360 Capture?** We totally recommend using that solution. **What problems is PF 360 Capture solving and how is that benefiting you?** We wanted to limit our use of paper and have a solution that allows us to circulate documents among the various parties involved. The solution also allows us to archive documents electronically and retrieve them more quickly. ### 2. Personalized AP automation software **Rating:** 4.0/5.0 stars **Reviewed by:** Christian H. | IT Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about PF 360 Capture?** The fact that you can adapt the AP automation software to your business processes and ERP software **What do you dislike about PF 360 Capture?** Support and/or development can sometimes be difficult and time consuming to obtain **What problems is PF 360 Capture solving and how is that benefiting you?** Automating invoice capture to free up time for AP team to work on value-added tasks ### 3. A personalized product supported by an efficient team. **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa V. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about PF 360 Capture?** No more paper. Everyting at the same place. Really easy to use for our daily use. It's a complete solution personnalized to our need. Well supported since the implementation. It was easy to connect to our ERP. **What do you dislike about PF 360 Capture?** As every external solution, sometimes communication disrupt. But, easy retunr back to correct the situation. **What problems is PF 360 Capture solving and how is that benefiting you?** No more paper. Everything at the same place. Easy to make a document follow the step required before beeing approved. ### 4. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie G. | Accounting Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about PF 360 Capture?** Significantly reduces time to process AP. **What do you dislike about PF 360 Capture?** We don't dislike anything from this service at the moment. **What problems is PF 360 Capture solving and how is that benefiting you?** Significantly reduces accounts payable process and approuval process as well. ### 5. Meets our needs for invoicing **Rating:** 3.5/5.0 stars **Reviewed by:** Melissa Y. | Supervisor, Data and Applications, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about PF 360 Capture?** The support from our vendor is very good **What do you dislike about PF 360 Capture?** We had to customize it to meet our needs. Our company probably could have used the more standard version **What problems is PF 360 Capture solving and how is that benefiting you?** Processing invoices ### 6. Yes, but with recommendations **Rating:** 4.5/5.0 stars **Reviewed by:** LYNE B. | Directrice en comptabilité, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about PF 360 Capture?** The recognition of fields in our invoices, and the easy-to-use coding and assignment The quick support from Kanagaraj during bugs in CP **What do you dislike about PF 360 Capture?** The comparison of our POs is not always easy; when a PO is modified, we can no longer link it. Support without Kanagaraj would be deficient in my opinion. **What problems is PF 360 Capture solving and how is that benefiting you?** I could say that we avoided hiring an additional person, we save a lot on paper costs, and we no longer have to file our documents, which saves us a lot of time. ### 7. A very significant tool for our AP Department **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about PF 360 Capture?** Our experience with Capture Point has been outstanding. The platform's robust features and ease of use, have greatly streamlined our AP processes, significantly improving our efficiency. The support team is responsive and knowledgeable, ensuring a smooth and productive experience. Highly recommended! **What do you dislike about PF 360 Capture?** While Capture Point offers robust features, integrating it with other platforms could be more straightforward. Simplified integration options would enhance its utility and streamline workflows. **What problems is PF 360 Capture solving and how is that benefiting you?** While Capture Point offers robust features, integrating it with other platforms could be more straightforward. Simplified integration options would enhance its utility and streamline workflows ### 8. Very Effective **Rating:** 4.5/5.0 stars **Reviewed by:** Shija J. | Guard Force Coordinator (Northern Region), Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about PF 360 Capture?** The solution enables a seamless hybrid office solution that simplifies document workflows and provides better team collaboration, while improving business outcomes. **What do you dislike about PF 360 Capture?** Nothing that I have observed, except when being frustrated by network. **What problems is PF 360 Capture solving and how is that benefiting you?** Workflow process for office users to gain greater visibility into document lifestyle. ### 9. PF 360 Capture will become a great tool for our company's AP Automation. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about PF 360 Capture?** The AP process will become so much faster for me as I am the only one in AP here. **What do you dislike about PF 360 Capture?** I don't have enough experience with it yet to say what I dislike. **What problems is PF 360 Capture solving and how is that benefiting you?** It is solving the time it takes to enter invoices into our ERP and it's benefiting by taking less time with the AP Automation process. ### 10. PF360 is user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about PF 360 Capture?** It is easy to use and easily integrated with our database. The customer response or support is quick when we encounter a problem. **What do you dislike about PF 360 Capture?** I will not call it a downside but rather a suggestion. It will be helpful to have a section that we can open if we need guidance on how to create say, a multi layer folders. Maybe I can call it a "cheat sheet". **What problems is PF 360 Capture solving and how is that benefiting you?** Scanning huge number of documents presented a challenge but the support team was able to create or add a feature where we can scan the big documents in section and merge into one. ### 11. It is helpful . The support team fixed issues quickly. **Rating:** 4.0/5.0 stars **Reviewed by:** Li Z. | Accounts Payable Specialist, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about PF 360 Capture?** The support team took action and resolve issues quickly. **What do you dislike about PF 360 Capture?** Capture point export files once a day, please make more than once per day. **What problems is PF 360 Capture solving and how is that benefiting you?** The purchase tax issue had been resloved. **Official Response from Joy Yang:** > Hello Li, Thank you for your feedback! We appreciate your honest review and want to help resolve the file exporting issues you're experiencing. Please reach out to our support team at supportteam@processfusion.com, and we'll assist you with adjusting the export settings. Regards, ### 12. Fab service and quality workforce **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about PF 360 Capture?** Visibility, the ease at which i can navigate it myself and not need to be handheld. **What do you dislike about PF 360 Capture?** The amount of time informaiton is kept, however i feel that is an internal issue. I would also like the ability to make my own reports rather than needing to request them being made. **What problems is PF 360 Capture solving and how is that benefiting you?** Document processing between teams, speed at which it is being done and the accuracy. ### 13. Very Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about PF 360 Capture?** Good support from the support team, meet the requirements. Better price and better solution compare to the other system. **What do you dislike about PF 360 Capture?** Most of the requirement was fullfilled by customizing, I only suggestion is if the system can be integrated with major standard softward would be great. As it will be easy integration and use. **What problems is PF 360 Capture solving and how is that benefiting you?** Streamline the AP workflow and also store digitally. ### 14. User friendly and streamlined operations workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2024 **What do you like best about PF 360 Capture?** User interface is very straightforward and user friendly. Support team is adaptable and supportive. **What do you dislike about PF 360 Capture?** Support portal can be improved with addition of tracking/logging of related email correspondence into the incident/request to improve audit and reference on the incident/request. **What problems is PF 360 Capture solving and how is that benefiting you?** Helped streamlined our company's operation workflow and ease of acess roles to view and limit user access in the interface. ### 15. Simple Application **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about PF 360 Capture?** I have been manageing the Capture Point for 9 months now and so far everything has gone smoothly. No issues. **What do you dislike about PF 360 Capture?** The layout and tiles do not look very modern. It could use a UX refresh. **What problems is PF 360 Capture solving and how is that benefiting you?** Is it helping our business reduce the mismanagement of letters and saving us time from delivering letters. - [View PF 360 Capture pricing details and edition comparison](https://www.g2.com/products/pf-360-capture/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+09%3A09%3A39+-0500&secure%5Bsession_id%5D=ae6f8137-fa5f-4b14-82fc-2a4d997fbad4&secure%5Btoken%5D=14750ad244ad1afbb06e1e0d0e69305a385ad2559d3bdc14562a97e7581d7132&format=llm_user) ## PF 360 Capture Features **Setup** - Activities - Dependencies - Notifications **Invoice Generation** - Templates - Digital Invoices **Document Processing** - File Type - Data Extraction - Mobile Capability - Intelligent Processing - Image Enhancement **Data Capture** - Multi-format Support - OCR Capabilities **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Management** - Updates - Audit Trail - Integration **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac **Data Extraction** - Entity Recognition - Text Classification **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Data Validation** - Accuracy Checking **Agentic AI - OCR** - Autonomous Task Execution **Integration** - Accounting - Payments - ERP **Workflow Automation** - Batch Processing - Process Integration **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Document Management** - Search Functionality **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Machine Learning** - Custom Model Training **Natural Language Processing** - Sentiment Analysis **Semantic Analysis** - Contextual Understanding **Data Integration** - API Support **Security** - Compliance Standards - Data Encryption ## Top PF 360 Capture Alternatives - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews) - [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) - 4.5/5.0 (347 reviews) - [Yooz](https://www.g2.com/products/yooz/reviews) - 4.4/5.0 (346 reviews)