Perk (formerly TravelPerk) Reviews & Product Details

What do you like best about Perk?

What I like best about Perk is how simple and accessible it makes employee benefits. The platform is very easy to use, and employees can quickly see what discounts and offers are available without needing much guidance.

The savings are also practical — they’re on brands and services people actually use in everyday life, which makes the benefit feel relevant and valuable rather than just a “nice extra.” It’s something that genuinely helps with day-to-day expenses.

From an employer perspective, it’s straightforward to manage and doesn’t create additional administrative pressure. Once implemented, it runs smoothly and offers a fair benefit that everyone can access, which supports engagement and morale across the workforce.

Overall, it’s a simple but effective way to add value for employees. Review collected by and hosted on G2.com.

One area that could be improved is the variety of offers in certain categories. While the platform covers many popular brands, sometimes the discounts may not always feel tailored to every employee demographic.

In addition, some offers require a few extra steps to redeem, which can occasionally cause confusion for first-time users. Clearer guidance or more streamlined redemption processes would make the experience even smoother.

That said, these are relatively minor points and don’t take away from the overall value of the platform. Review collected by and hosted on G2.com.

I use Perk (formerly TravelPerk) for work, and I like its easy platform to follow, which helps me with scheduling flights, hotels, and other accommodations. I also appreciate how it displays travel options well. Being able to save my trips and find a hotel close to the work location is very helpful. The final trip display is great for checking for errors, which I find valuable. Review collected by and hosted on G2.com.

Some of the prices listed on the hotels page change when you click on them. When I click on a hotel that shows a certain amount listed for the cost, the options that come up to select are usually about 20-50 dollars more expensive without an option for the original price. It's just misleading. Review collected by and hosted on G2.com.

Perk has decentralized travel bookings across the organization, removing a key operational bottleneck and ensuring continuity when I’m out of office. Teams are now empowered to self-serve within clear guardrails, reducing risk and improving speed of execution.

The Team:

Kevin made the initial sales process easy and seamless. He provided all the necessary information and data upfront, which enabled our team to evaluate the solution efficiently and make a timely, informed decision.

Jatohn led a simple and straightforward implementation that required minimal lift on our side. He also delivered a live training session for our broader team that was very well received — teammates specifically commented on how clear and easy the platform was to understand.

Maddy has provided excellent ongoing customer success support. She is responsive, proactive, and great to work with. She also facilitated additional training sessions focused on the events page, which were insightful and helped us unlock new ways of sharing information that we previously weren’t leveraging.

Overall, the experience from sales through implementation and ongoing support has been smooth, efficient, and well-supported. Review collected by and hosted on G2.com.

We’ve only recently onboarded to the platform, so at this stage we haven’t encountered anything we actively dislike. So far, I really appreciate the modern UX, and the feedback from our users has been that it’s intuitive and simple to use, which has made adoption easy across the organization. Review collected by and hosted on G2.com.

I like that the app is easy to use and everything is quite concise and easy to navigate. I can access my tickets from the app, which means I don't have to worry about going to my work email and downloading tickets separately. It's all on my phone, so everything is conveniently there. The app gives a good breakdown of what's in policy, what's out of policy, and what my options are. Also, the hotel search is really precise, and I can make sure I get a good stay out of it. Review collected by and hosted on G2.com.

Sometimes it can be a little annoying when you have to worry about prepayments and stuff like that and what card it's using and that type of thing. Review collected by and hosted on G2.com.

We love how user-friendly Perk is. Our travelers adopted the program seamlessly and rarely require assistance navigating the site. The onboarding process couldn’t have been easier thanks to Emily and Sarah, who were incredibly knowledgeable and went above and beyond to ensure our success. They even led a training session tailored specifically to our company’s needs. Since implementing Perk, we’ve saved countless hours now that we no longer have to act as the middleman for technical questions. Review collected by and hosted on G2.com.

So far, Perk has been great. One minor inconvenience we’ve noted is the approval workflow: once a traveler submits a trip, the approver cannot make any adjustments. Currently, the entire trip must be rejected and restarted from scratch, which can be a bit tedious for minor edits. Review collected by and hosted on G2.com.

is how easy it makes the whole travel process. From booking to managing changes, everything is very straightforward and doesn’t feel complicated at all. It saves a lot of time compared to more traditional tools. Review collected by and hosted on G2.com.

If I had to point out something, I’d say that sometimes the options available aren’t as broad as you’d expect, especially for certain routes or hotels. There are moments when prices feel a bit higher compared to booking directly. Review collected by and hosted on G2.com.

It’s really useful to have all my business trips in one place, and the interface is very user-friendly and easy to navigate. Review collected by and hosted on G2.com.

Two things:

1. Sometimes it’s difficult to find the right data for check-in because a new email address is created for each flight reservation. This is especially true when you book flights with a colleague.

2. Some companies don’t know how to configure trip authorization properly, and employees are led within Perk to think their travel is already approved, when they actually still need to go through other channels. Review collected by and hosted on G2.com.

I really liked that all relevant information was visible in the Perk app (formerly TravelPerk), especially the transparency of flight information and hotel information. I found it very convenient that everything was in one place instead of having to rummage through emails, as I don't store my emails in folders. This was particularly helpful for a person like me who is more 'on the go'. I also found the clean design very appealing. Review collected by and hosted on G2.com.

I found it unfortunate that the conference I booked was not visible in the app, because I then always had to handle it separately with emails. That was a bit annoying. Perhaps integrating loyalty programs and some discount cards. For example, there was a kind of discount opportunity at a hotel if you wanted to have coffee at the bar downstairs. But you had to register separately via email, and I found that a bit cumbersome. Review collected by and hosted on G2.com.

How easy it is to find travel and accomodation options - this has fully changed how we manage our travel requests. Also, addition of the cost center field made it so much easier to allocate travel costs to a cost center Review collected by and hosted on G2.com.

The Perk team sometimes comes back saying the travel option booked isn't available anymore and they need to rebook it. Totally understand why that might happen if approval takes long - tickets might have been booked by another traveler or price might change. But it already happened even after an almost instantaneous approval, in this case it could be a bit annoying. Review collected by and hosted on G2.com.

simple booking, fast agent help, good posibility of change the trip, reschedule it, or cancel it. good information about pricing etc, Review collected by and hosted on G2.com.

sometimes agents are very unhelpful, once i had flex travel, and i had to cancel some ticket, and first agent talk with me like i didn't have flex travel, so i had to told him to check it again. Other situation, i had reservation for two weeks in hotel, i had to leave after one week, i ask agent is it possible to make changes to refund some money. His advice was to cancel nonrefundable reservation and book another one shorter, (pay again) so i will pay twice, i told him to do nothing. It was totally unheplful Review collected by and hosted on G2.com.