I've been verry impressed with Parcel Perform's tracking updates. The tracking data is reliable, accurate, and provides excellent visibility throughout the shipment lifecycle.

What really stands out is their customer and tech support. Their team is highly responsive, knowledgeable, and always willing to help when we have questions or encounter an issue. Review collected by and hosted on G2.com.

There is not much to dislike about Parcel Perform. Like any service, there are occasional challenges, but their support team is very responsive and quick to help resolve them. Review collected by and hosted on G2.com.

Every doubt has been clarified and every issue has been resolved, with detailed explanations and a genuine effort to understand how we need to account for and track the specific costs and information that matter to us. Review collected by and hosted on G2.com.

They treated the perimeter assigned by our company. If possible, it would be very helpful if they could also help me resolve issues related to other carrier invoices that we don’t upload in the Parcel Perform portal. Review collected by and hosted on G2.com.

ParcelPerform's customer service has been among the best I've experienced. They are very responsive and pro-active. Their platform is very quick and reliable. Review collected by and hosted on G2.com.

I struggle to find anything to complain about Review collected by and hosted on G2.com.

Parcel Perform stands out for its intuitive interface and seamless adaptability to our existing systems and components. The ability to consolidate multiple courier services into a single platform simplifies international shipment management significantly. We especially value the detailed tracking statistics and the automated email notifications sent to customers, which enhance transparency and customer satisfaction. Review collected by and hosted on G2.com.

While the platform is excellent overall, the initial integration process can be time-consuming and may require support. Additionally, mastering some of the more advanced features involves a learning curve. One improvement we’d love to see is more specialized reporting—particularly downloadable reports detailing the notifications sent by courier, which would help us optimize communication strategies. Review collected by and hosted on G2.com.

The ability to quickly pull tracking updates from various carriers in a matter of minutes Review collected by and hosted on G2.com.

I do not dislike anything about Parcel Perform Review collected by and hosted on G2.com.

Parcel Perform provides a platform with a superior level of detail in shipping events with various features connected. The implementation and integration did work out with the team showing a lot of energy to make it happen for us fast.

This enables us to use the data for a variety of use cases like mail communication, Customer Service bots and detailed SLA tracking. And there a lot of opportunities in the future.

But the best part is, that Parcel Perform is really flexible in providing customized solutions very fast and with a reasonable price.

The platform itself is very easy to use. Some of our teams need to use it daily and are happy with the User Experience and the Stability. Review collected by and hosted on G2.com.

Only improvement would be to be even more configurable for every parts of the service. but the team is improving features every day, Review collected by and hosted on G2.com.

Taking into use was easy and fast. Integrations are working great. Customer support is helpful and willing to react to your needs regarding improving tracking of different carrier parcels. Review collected by and hosted on G2.com.

Hopefully not trying to include too many features, keep it simple enough :D Review collected by and hosted on G2.com.

Very reliable tech setup, seamless integration into Klaviyo, extensive tools, features, and dashboards, top-notch support. Review collected by and hosted on G2.com.

The standard tracking page is more tech-driven than marketing-driven. Review collected by and hosted on G2.com.

After years of partnership with tracking our packages for our customers, our Parcel Perform account team noticed a potential issue. They reached out to make sure we were aware. Turns out we were not. Parcel Perform's proactive monitoring of a business critical service and heads up helped us avoid a significant production issue. It is not just a service but a partnership. Review collected by and hosted on G2.com.

Nothing comes to mind, the service works and my account team is actively monitoring to make sure everything is going smoothly. Review collected by and hosted on G2.com.

You can have daily tracking of your shipments and customize the reports and information you require in just a few clicks. Save a lot of manual work by having everything consolidated on the platform. The customer service is excellent in case you have any questions or need changes or modifications to rules. Your clients can easily see the status of their orders in a single link, and the sending of notifications is also very useful for the clients. Review collected by and hosted on G2.com.

While it is very intuitive to use, sometimes you can have so much information that you might get lost. Review collected by and hosted on G2.com.