--- title: PerfectGym Reviews meta_title: 'PerfectGym Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how PerfectGym works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 11 scale: '5' date_modified: '2026-11-11' parent_category: name: Fitness url: https://www.g2.com/categories/fitness ---

PerfectGym Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users benefit from the effective communication with trainers and streamlined gym plans, enhancing overall scheduling. (1 mentions)
Users love the ease of use of PerfectGym, making it simple to navigate and share with friends. (1 mentions)
Users appreciate the seamless integrations with third-party equipment, enhancing member flexibility and access beyond staff hours. (1 mentions)
Users value the ease of scheduling with PerfectGym, enhancing communication with trainers and gym plans. (1 mentions)
Users appreciate the ease of use of PerfectGym, making it simple to share with friends. (1 mentions)
Users note that new members may struggle with the app's interface, impacting their initial experience. (1 mentions)
Users experience slow performance with PerfectGym, requiring occasional reboots to improve functionality. (1 mentions)
Users experience system glitches that lead to discomfort and disrupt their online experience with PerfectGym. (1 mentions)

Top Pros or Advantages of PerfectGym

Top Cons or Disadvantages of PerfectGym

PerfectGym Reviews (11)

Reviews

PerfectGym Reviews (11)

3.7
11 reviews
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Pratham P.
PP
Pratham P.
Student
Small-Business (50 or fewer emp.)
"Perfect gym app for my fitness and my gym plans"
3/5
What do you like best about PerfectGym?

It helps me to get in contact with trainers and my gym plan and it helps me to maintain my schedule!! It helps both gym members and owners Review collected by and hosted on G2.com.

What do you dislike about PerfectGym?

Usually I do not dislike anything about this app but maybe new members can find difficulty while using this app Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Really good and helpful to managing things!"
3.5/5
What do you like best about PerfectGym?

PerfectGym integrates with top third-party fitness equipment providers, allowing members to visit their gyms at any time, even outside regular staff hours. Review collected by and hosted on G2.com.

What do you dislike about PerfectGym?

Sometimes is too slow and need to be reboot some times. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
Originally submitted 1/23/2025
"Their analytics for fitness"
4/5
What do you like best about PerfectGym?

Proper and correct analytics about your fitness journey Pros to nutritions and health Review collected by and hosted on G2.com.

What do you dislike about PerfectGym?

Little discomfort while using it online Glitch issues Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Wonderful Experience"
5/5
What do you like best about PerfectGym?

It's easy and simple to use and share with friends. Review collected by and hosted on G2.com.

What do you dislike about PerfectGym?

Not much recognition about it. Needs more exposure. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Mid-Market (51-1000 emp.)
"Abysmal customer support, bugged invoices, poor quality system."
1.5/5
What do you like best about PerfectGym?

Simple and intuitive to use and understand. Review collected by and hosted on G2.com.

What do you dislike about PerfectGym?

The company has no respect for its clients, they offer no solutions and no support, their invoice system is bugged and generates incorrect invoices for double the amount total sum when entering product amount more than 1, they are incapable to change two numbers for invoice templates of VAT % from 9% to 21% for over two months with no end in sight.

If you work with B2B do not expect a quality system, a company that pays monthly for its employees will be unable to receive one invoice, and instead multiple employees will receive invoices individually, it's disorderly, unflexible system. Review collected by and hosted on G2.com.

FH
Farheen H.
Network Security Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Modern open gym management software for innovators in the fitness business."
5/5
What do you like best about PerfectGym?

A perfect gym has an excellent start, which implies that everything you advertise is done with your client's best interests in mind. That is most obviously demonstrated by Perfect Gym's atmosphere and facilities.

Some fantastic features were made, especially for chains. I appreciate how the software is produced since, if you are familiar with this type of software, it is simple to use. Review collected by and hosted on G2.com.

What do you dislike about PerfectGym?

Even though we didn't get to use it for three months while we developed it, they demand you pay your monthly cost on the first day. But, we also had to pay an outrageous implementation cost. Review collected by and hosted on G2.com.

Daksh C.
DC
Daksh C.
Associate
Small-Business (50 or fewer emp.)
"PerfectGym - Fitness club management tool."
4/5
What do you like best about PerfectGym?

PerfectGym is a comprehensive software solution for Gym and fitness clubs. It helps Gym and fitness club owners to manage their staff, and billing along with a feature of tracking membership sold out. It also helps with member and facility management. Review collected by and hosted on G2.com.

What do you dislike about PerfectGym?

The complexity of software and the pricing for the gym and fitness owners. The customer services are also not that quick and supportive. as it is software base bugs and glitch possibility is also their. Review collected by and hosted on G2.com.

Kai N.
KN
Kai N.
Product Manager
Internet
Small-Business (50 or fewer emp.)
Originally submitted 9/27/2019
"Good all-in-one solution for smaller chains and single clubs"
3.5/5
What do you like best about PerfectGym?

It has a bunch of features which gives you great ideas for your business. Especially in regards of contracts and payment plans this software is doing great. As an admin it was easy for me to adopt things and they mainly worked. However I needed support from PG from time to time to make some other adjustments. Support worked well as we had a dedicated Customer success manager from PG side. Review collected by and hosted on G2.com.

What do you dislike about PerfectGym?

Some smaller design bugs are still inside. While using software the German translation was not made that well, so we had to adjust few things and translations together with PG. Also in regards of German tax laws we had to make a lot of adjustments which ended in a back and forth for weeks. In the end everything was set up, but took quite a while. Review collected by and hosted on G2.com.

Rajesh M.
RM
Rajesh M.
Civil Engineer
Construction
Mid-Market (51-1000 emp.)
"PerfectGym"
4/5
What do you like best about PerfectGym?

This software is easy to implement using the provided documentation. It is very easy to use for both clients and employees. The point of sale system makes tracking very easy. Documentation presentation is not excellent. It easily allows finding any client. The payment processing system is easy to use. Review collected by and hosted on G2.com.

What do you dislike about PerfectGym?

In this software, the tutorial system is not easy to understand. The support team is not excellent. It is hard to understand the learning curve. There are many features that are not easy to understand. It is a very costly app. Technical support can be improved according to local KPIs and the severity of an issue. Review collected by and hosted on G2.com.

Pankaj Y.
PY
Pankaj Y.
Customer Service Specialist
Retail
Enterprise (> 1000 emp.)
"PerfectGym"
4/5
What do you like best about PerfectGym?

This software is easy to implement using the provided documentation. It is very easy to use for both clients and employees. The point of sale system makes tracking very easy. Documentation presentation is not excellent. It easily allows finding any client. The payment processing system is easy to use. Review collected by and hosted on G2.com.

What do you dislike about PerfectGym?

In this software, the tutorial system is not easy to understand. The support team is not excellent. It is hard to understand the learning curve. There are many features that are not easy to understand. It is a very costly app. Technical support can be improved according to local KPIs and the severity of an issue. Review collected by and hosted on G2.com.