--- title: Peopletrail Reviews meta_title: 'Peopletrail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Peopletrail works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 5 scale: '5' date_modified: '2026-06-30' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # Peopletrail Reviews **Vendor:** Peopletrail **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 5.0/5.0 **Total Reviews:** 5 ## About Peopletrail Peopletrail is a full-service global background screening partner, providing customized solutions to all industries. Peopletrail services include: criminal background screening, drug testing, verifications, occupational health screening, fingerprint screening, FBI background checks, social media screening, and more. ## Peopletrail Pros & Cons **What users like:** - Users praise the **ease of use** of Peopletrail, benefiting from quick, reliable, and professional background check services. (2 reviews) - Users value the **responsiveness and helpfulness** of Peopletrail, ensuring excellent support and customized solutions for their needs. (2 reviews) - Users highlight the **high quality and reliability** of Peopletrail, praising their professionalism and effective background check solutions. (2 reviews) - Users appreciate the **responsive communication** from Peopletrail, ensuring support whenever needed for their background checking needs. (2 reviews) - Users appreciate the **easy integrations** of Peopletrail, enhancing their experience with seamless connectivity and efficiency. (1 reviews) - Integration Capabilities (1 reviews) - Reporting (1 reviews) - Seamless Process (1 reviews) - Speed (1 reviews) **What users dislike:** - Users experience **process delays** with BGCs, causing uncertainty about responsibility between Peopletrail and their service providers. (1 reviews) ## Peopletrail Reviews ### 1. Great partner that can customize for your needs **Rating:** 5.0/5.0 stars **Reviewed by:** Clark E. | VP of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Peopletrail?** We deal with a unique demographic that is being background checked, People Trail has the size we need to provide excellent support for all our users but small enough to work with us on customized solutions for our largest clients. **What do you dislike about Peopletrail?** We like to roll out some of their superstar employees when presenting our solutions and sometimes the availability doesn't always work out for them to be there in person. **What problems is Peopletrail solving and how is that benefiting you?** Our clients need to run background checks on thousands of contractors each year. People Trail has helped craft a solution tied in with our technology that makes the overall process so seemless that it's become a competitive advantage for us. ### 2. Fast, Reliable, and Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Peopletrail?** Trust is at the center of working with a background check company--they deal with sensitive information and we rely on them to make crucial, long-lasting decisions. Peopletrail is a company that does it all well and is easy to trust. When you need a background check, they get it done quickly, never cut corners, and handle everything professionally. Their software is cutting edge, they integrate with everything, and they pick up the phones! I highly recommend them. **What do you dislike about Peopletrail?** It's difficult to think of negative aspects of Peopletrail, since they get right almost everything that is usually a pain point when ordering background checks. All of their customer support is based in the US...and they actually answer the phones! They perform thorough searches, way beyond the typical database searches that you'll see from other companies. And they're a leader in the industry and have all of the qualifications and accreditations that you'd expect from the top players. **What problems is Peopletrail solving and how is that benefiting you?** Peopletrail makes researching people easy so that we can make solid decisions. I want to add that while getting the information is one thing, Peopletrail gets accurate information and provides it quickly. That's what sets them apart, they are thorough AND fast. ### 3. Great Service and People **Rating:** 5.0/5.0 stars **Reviewed by:** Nate E. | Senior Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Peopletrail?** Peopletrail is so flexible for our needs. We're able to help run background checks, get back the information, and share that data in a clear way. There have been a few issues at times, but their communication about those has been great. **What do you dislike about Peopletrail?** At times BGCs can take a while to get back. I don't know if that's on Peopletrail or the services they pull from. **What problems is Peopletrail solving and how is that benefiting you?** Peopletrail helps make sure that the our administrators working with youth have been background checked. This gives us peace of mind knowing we've done our due diligence. ### 4. Transparent Offerings. Very Attentive Customer Care. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Peopletrail?** Peopletrail is clear about what products and services they are offering. At times, there can be a bit of mysticism with regard to what searches/services are actually being provided on each check. This is not a problem with Peopletrail. The are also very responsive and helpful whenever a need arises. **What do you dislike about Peopletrail?** There isn't currently a fluent French speaker on the fulfillment team which would be beneficial for certain Canadian verifications. However, they have used translation softwares which worked satisfactorily. **What problems is Peopletrail solving and how is that benefiting you?** Peopletrail has been great at providing backgrounds on certain 1099 and in-house hires. ### 5. Quick, accurate and responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Peopletrail?** Client focused group that handles each transaction with care. I've worked with PeopleTrail for over 12 years and they've been completely professional in every interaction and provide detailed and neccessary information to help our team run smoothly. **What do you dislike about Peopletrail?** I only utilize their services a handful of times annually. **What problems is Peopletrail solving and how is that benefiting you?** Helping us hire the right people the first time without making hiring mistakes. - [View Peopletrail pricing details and edition comparison](https://www.g2.com/products/peopletrail/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-08+02%3A21%3A35+-0500&secure%5Bsession_id%5D=a9a42a3a-0957-44b6-83f9-12f3407db0cf&secure%5Btoken%5D=dbf01db46e8f71b2fab774150358129c526bdf6d6874fbb2a48eeade3c9b05e1&format=llm_user) ## Peopletrail Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Drug Testing Administration** - Screening and Assessments - Compliance - Dashboard - Integrations **Generative AI** - AI Text Generation - AI Text Summarization **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Drug Testing Data** - Real-Time Tracking - Alerts and Notifications **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Drug Testing Additional Functionality** - Mobility - Messaging - Payment **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **AI Investigation and Verification - Background Check** - Verification ## Top Peopletrail Alternatives - [Hireology](https://www.g2.com/products/hireology/reviews) - 4.5/5.0 (1,358 reviews) - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (506 reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) - 4.5/5.0 (389 reviews)