--- title: Paytm Business Reviews meta\_title: 'Paytm Business Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 281 reviews by the users' company size, role or industry to find out how Paytm Business works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 281 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Payment url: https://www.g2.com/categories/payment ---

# Paytm Business Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Paytm Business but has limited features.  
  
Are you part of the Paytm Business team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

More than 17 million Payment Partners use Paytm for Business - India's most trusted payments platform.The easiest way to accept payments everywhere. At Paytm we try to enable all sellers and merchants to go cashless! We offer a variety of payment solutions for all businesses from a local teashop to large international organizations, everyone can use Paytm!

* * *

Seller
[Paytm](https://www.g2.com/sellers/paytm)
Discussions
[Paytm Business Community](https://www.g2.com/products/paytm-business/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Punit Kumar

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## Value at a Glance

Averages based on real user reviews.

### Average Discount

17%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/paytm-business/pricing)

## Top-Rated Alternatives

[

 ![PayPal Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayPal Payments")

PayPal Payments

4.4/5(2,748)

](https://www.g2.com/products/paypal/reviews)

[

 ![Razorpay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Razorpay")

Razorpay

4.2/5(122)

](https://www.g2.com/products/razorpay/reviews)

[

 ![PayU](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayU")

PayU

3.1/5(25)

](https://www.g2.com/products/payu/reviews)

[
View All Alternatives
](https://www.g2.com/products/paytm-business/competitors/alternatives)

## User Insights

Average based on 281 real user reviews.

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Parth C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parth C.")
PC

Parth C.

Executive Director

Small-Business (50 or fewer emp.)

8/5/2022

"Best upi app in INDIA"

5/5

What do you like best about Paytm Business?

The most helpful feature of Paytm is the number of features, discounts, and cashback I get when I make payments through Paytm. Also, the number of platforms where Paytm cashback and discount is available is just off the charts there is no single platform in India which is not covered by Paytm Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

There is absolutely nothing to dislike about using Paytm, it's a great app to transfer instant money, buy stuff make FDs, recharge NHAI toll FASTag etc. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

While using Paytm I would request others to avoid using any other UPI payment app, as it gets too much confusion as to what payment was made through which app. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Almost 99% of my transactions today are happening through this app, I no longer need to carry any physical money, anywhere I go I can scan any QR CODE and make payment. The best part is I don't have to cross-check also for entering UPI id in which mistake can happen, just scan and pay. Since this App works pan India, I can be any place anytime without the need for worrying about physical cash. Review collected by and hosted on G2.com.

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8/12/2022
Validated ReviewerIncentivizedSource: G2 invite

 ![Dhaval R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dhaval R.")
DR

Dhaval R.

SMTS @ MetricStream

Small-Business (50 or fewer emp.)

8/11/2022

"Most widely used payment portal"

5/5

What do you like best about Paytm Business?

I liked everything about Paytm including the user interface, services, cashback, coupons, and partnership offers with other companies. The app is super fast and lightweight on my phone. Also, there are almost all vendors support payment via Paytm. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

The only thing I dislike about Paytm is it requires you to do KYC at the store before you can start doing transactions from a bank account. While other apps do it online via pan card only. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

Yes, I recommend you to use the Paytm payments portal for doing online transactions. This is supported by almost all the vendors in the market. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

During this pandemic, there is a lot of cash shortage. I shifted to online payment by using the Paytm payments portal app. The app is quick and fast. The best part is I can send/receive money directly from/in my bank account. They do not charges any convenience fees as well. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Jay T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay T.")
JT

Jay T.

Intern

Mid-Market (51-1000 emp.)

7/18/2020

"Digital wallet for fast payment in India"

5/5

Describe the project or task Paytm Business helped with:

I used paytm for general payment in shops or paying bill, recharge, credit card bill and for pay at petrol pump. It is also good for transfer money to the friend quickly and securely. Review collected by and hosted on G2.com.

What do you like best about Paytm Business?

I like the UI of application, that is easy to use and user friendly. There many offers and cashback available in paytm. You can quickly make payment by just scanning QR code, it saves the time of user. You can invest in mutual fund by paytm. There many other facilities offere by paytm like paytm bank (Virtual Bank), Paytm Gold which are helpful to invest small amount of money.

The customer service of paytm is very fast and good, quickly reply to our issues and resolve it. We can see the name of user whom we want to send money this is useful to verify our friend. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

We have to pay 5% transfer money from wallet to bank account, that is not convenience to every user. Sometime my account is automatically logout. It also take charges on booking of movie ticket or train/ bus. I have trouble in done with KYC, because my area has not KYC shops and support of paytm don't reply to my queries. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

If you want to make payment through your mobile than paytm is best digital wallet. You can use your bank balance to pay through paytm. You have safe from cyber crime. You have complete KYC for making payments. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

It is easy to make payment to nearby shops using paytm. Also you can securely send money to your friend. I also make recharge and ticket booking. When need to transfer money from bank use UPI of paytm to direct transfer from bank to bank. Review collected by and hosted on G2.com.

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5/24/2022
Validated ReviewerIncentivizedSource: G2 invite

 ![yashsvi g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "yashsvi g.")
YG

yashsvi g.

Freelance Web Developer

Small-Business (50 or fewer emp.)

9/19/2022

"Amazing platform for digitally transactions"

5/5

What do you like best about Paytm Business?

In Paytm Business, I like how we can digitally transfer money instantly, and we do not need to wait for the SMS to know the confirmation of the payment transactions. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

In Paytm Business, customer support needs to be improved, and Paytm Business does not allow multipule payment methods like other applications. However, no other issues are faced. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Paytm Business is now a handy and famous platform for digital payment, and safe and secure transactions .one thing I like the most is that voice notification is convenient for a visually impaired blind person. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals")
UC

Verified User in Chemicals

Small-Business (50 or fewer emp.)

8/24/2022

"Handling payments made easy"

4.5/5

What do you like best about Paytm Business?

\* Paytm business makes it very convenient for the user to setup the payment profile and get started with payments

\* My experience with the customer support was really good due to their quick response

\* It has a well managed transaction page to handle our payments and it will credit the balance to your account at the end of the month without any issues. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

- Paytm Business should include options to change the user name that too in a short span of time because this was the only issue i got struck with.

- The application can crash if you have a bad internet connection. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

\* In an era of large amount of small scale business blooming up, paytm business makes the payment and transaction related tasks hastle free and that too very quickly which makes it easy and very trustworthy Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Er Amit s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Er Amit s.")
ES

Er Amit s.

Director

Small-Business (50 or fewer emp.)

8/5/2022

"One Stop Payment Solution for all need"

5/5

What do you like best about Paytm Business?

Paytm wallet system i liked the most because many times UPI transaction takes times it get stuck but wallet transfer is so quick. Also many features and services available on Paytm which helped me a lot. Recently I started using Paytm Postpay which allowed me credit, this one is one of the best service i found here. Be it has bill, electric bill, Credit card bill or any other bill or bookings i can easily do all these from one single app. Many others features are also there but i just wanna say one thing. Thanks Paytm Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Customer service.... Yes you read right. It's coustomer services are very bad, firstly it's takes time to get connected with them and even after that most of the time you won't get proper solution at single time. So solve your issues it will take minimum 24-48 hrs. Also Paytm gives coupon which is of no use. Rather than Paytm should increase their points value so that once user get appropriate points they can buy things easily. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

Yes Definitely i recommend this application to everyone specially for payment solutions. Nothing is much batter than Paytm in India when it comes to payment solutions. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

It helps me in many ways like bill payment, tickets booking, shopping etc. It's not any one problem that i am solving through Paytm, there's a countless problem that I am solving through Paytm app. Be it shopping from Paytm or any other e-commerce platform Paytm is available everywhere to pay. It saves my time . Any payment through Paytm wallet goes very smoothly and in nano seconds. No matter where I am it is available to almost all places , no need to carry cash. Even small amount transaction are allowed without any single charges. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Abhishek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek S.")
AS

Abhishek S.

Co-Founder and cheif financial officer

Small-Business (50 or fewer emp.)

8/3/2022

"Brief review for paytm"

4.5/5

What do you like best about Paytm Business?

I would like to mention a few things which differentiate it from other UPI apps.

A credit score can be checked instantly from the app at any time anywhere.

Paytm payment bank is a hassle-free and easy-to-open saving account within 10 to 15 minutes, Paytm wallet is great when UPI payment doesn't function properly then the wallet option is best for making payments. Instant payment can be done without transaction failure. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

There are not any major negative points that I have seen so far while using Paytm but one point is. A few times train ticket booking is pending but the balance gets deducted, it is hard to contact customer care and instant resolution is not provided by Paytm I need to wait 4 to 5 days after raising the issue. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

Since I have used Paytm for a long and I got various benefits for financial transactions therefore I would recommend all those people who are willing to use Paytm for their payments and financial transactions. It is easy to use and fast for making any payments. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Paytm work very fast for scanning UPI QR code transactions can be done very easily the interface of the app is user-friendly. It contains multiple online buy and selling products. It works fine on android and IOS devises. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Meetali K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meetali K.")
MK

Meetali K.

Freelance Marketing Consultant

Enterprise (\> 1000 emp.)

2/9/2023

"My experience with PayTM"

4/5

What do you like best about Paytm Business?

The payments seldom fail and when they do my money gets reverted immediately Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

The rewards for payment could be better I feel Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

It is a great way to go digital when making payments Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

PayTM helps me pay vendors and services digitally as well as helps me do day-to-day tasks like recharging my metro card easily Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Ved R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ved R.")
VR

Ved R.

Business administration 

Mid-Market (51-1000 emp.)

7/30/2022

"paytm easy way to carry money on your pocket safely."

5/5

What do you like best about Paytm Business?

What I appreciate most about Paytm is that it's a highly practical platform. In Paytm, anything is possible, including sending money to anyone and paying bills. The best case scenario is if you are in an emergency, don't have any cash on hand, or need to pay someone who only accepts online payments rather than cash, in which case Paytm will unquestionably be of assistance. The management of the bank account is quite simple, and your bank will be completely secure. You can also get cash back with Paytm. additionally, so that we can save money on each Paytm transaction. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Compared to other programs, I didn't find anything in Paytm. The best application to utilize is Paytm. This platform is the greatest. There is nothing to hate about Paytm because it offers several advantages compared to other programs. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

In comparison to other apps like Google Pe and Phone Pe. I advise using Paytm alone. because it provides the features that everyone desires. Paytm has all the capabilities and uses very simple procedures. Unlike other apps, Paytm offers its financial facility. Paytm allows us to pay or purchase anything, and it does so very quickly. For every sale, they also provide gift cards, coupons, and rebates. You can very safely store your money on this site. Paytm offers a variety of securities to your bank account. There is strict security. because you can use it to accomplish anything—pay bills, recharge devices, send money to anyone—and more. I wholeheartedly endorse using this program. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

I discovered that Paytm has no issues that need fixing. It is quite simple to use, and all it takes to make a payment is the use of your phone to scan the QR code.

Paytm provides more than the best features to another application when compared to other apps. It offers a variety of services. Anyone may use this platform with ease.

Therefore, using it is quite advantageous. Anyone may utilize Paytm by following these simple instructions. Bank exists for Paytm. and your money will be safe here because there are several securities. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Sumit M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumit M.")
SM

Sumit M.

Search Engine Optimization Team Lead

Small-Business (50 or fewer emp.)

11/19/2022

"Paytm - Great App For Online Transactions"

5/5

What do you like best about Paytm Business?

All the payments are done easily and fast. And personally, I like the tune rings after the transaction - "PAYTM KARO" Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

I have been using Paytm since 2017, and during this period I have never felt any dislike towards this great app. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

I always recommend Paytm to others because this is the best payment App. Along with that, all my family members are using Paytm. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Paytm now shows all the details about Cibil Score like all the loan accounts, late payments, credit inquiries, etc. so I didn't need to go for another app. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

## Questions about Paytm Business? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Paytm Business
](https://www.g2.com/products/paytm-business/discussions/new)

GU

Guest User
•
Last activity about 4 years ago

What are the features of Paytm?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/what-are-the-features-of-paytm)

 ![Md J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Md J.")
MJ

Md Jamil
•
Last activity almost 4 years ago

Paytm customer care number | PAYTM UPI Customer Service

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/paytm-customer-care-number-paytm-upi-customer-service)

[
View all Discussions
](https://www.g2.com/products/paytm-business/discuss)

## Pricing Insights

Averages based on real user reviews.

### Average Discount

17%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/paytm-business/pricing)

Paytm Business Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a94f949ecee0ffa5d168e05dbb9397f0/razorpay.jpg "Product Avatar Image")

Razorpay

4.2/5(122)

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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7a5f1392106d5cc4c518ffc6cb50d411/payu.png "Product Avatar Image")

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PayPal Payments

4.4/5(2,748)

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##### 
##### Paytm Business Features

Payment Options

Coupons, Discounts, Promotions, and Gift Cards

Recurring Billing

Instant Payment

Administration

Reporting/Dashboards

User, Role, and Access Management

Payout Time

Security

Fraud Protection Tools

Two-Factor Authentication

Development

Customization (Fields, Objects, and Layouts)

Accounting Software Integration

E-Commerce Software Integration

[
View More Features
](https://www.g2.com/products/paytm-business/features)

##### Categories on G2

[Payment Gateways](https://www.g2.com/categories/payment-gateways)

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