--- title: PayU Reviews meta\_title: 'PayU Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 25 reviews by the users' company size, role or industry to find out how PayU works for a business like yours. aggregate\_rating: rating\_value: 3.1 review\_count: 25 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Payment url: https://www.g2.com/categories/payment --- # PayU Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by PayU but has limited features. Are you part of the PayU team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! PayU is a leading online payment service provider, operating in 50+ high-growth markets, dedicated to creating cutting-edge financial services tailored to the needs of over 300,000 merchants and millions of consumers. Focused on empowering people and businesses through financial services and creating a world without financial borders where everyone can prosper. The customizable payment processing platform enables merchants to have both global reach and local expertise through full payment methods coverage for any customer in the world. PayU guarantees the highest possible approval rates with the lowest fees while ensuring the highest level of compliance and security for your transactions – all via a single API connection. With PayU merchants can skyrocket their sales while ensuring a great payment processing experience. Local operations in Asia, Central and Eastern Europe, Latin America, the Middle East, and Africa enable PayU to combine the expertise of high-growth companies with its own unique local knowledge and technology to ensure that online customers have access to the best financial services. For more information please visit https://corporate.payu.com/. * * * Seller [PayU](https://www.g2.com/sellers/payu) Discussions [PayU Community](https://www.g2.com/products/payu/discuss) Languages Supported Czech, English, Polish, Portuguese, Romanian, Spanish Solution Type Best-of-Breed Overview by Matthew Buccelli (Digital Project Manager ) Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/payu/pricing) ## Top-Rated Alternatives [ ![PayPal Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayPal Payments") PayPal Payments 4.4/5(2,748) ](https://www.g2.com/products/paypal/reviews) [ ![Paytm Business](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paytm Business") Paytm Business 4.5/5(281) ](https://www.g2.com/products/paytm-business/reviews) [ ![Stripe Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stripe Payments") Stripe Payments 4.2/5(458) ](https://www.g2.com/products/stripe-stripe-payments/reviews) [ View All Alternatives ](https://www.g2.com/products/payu/competitors/alternatives) ## User Insights Average based on 25 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## PayU Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Graphy ](https://www.g2.com/products/graphy/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews) Show More ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 1/29/2026 "Frustrating Experience with PayU's Setup and Support" 0.5/5 What do you like best about PayU? Nothing stood out positively during my experience. Review collected by and hosted on G2.com. What do you dislike about PayU? The onboarding process is unclear, slow, and poorly communicated. Even after complying with all requirements, including legal details, policy pages, and multiple different products, I kept receiving vague clarification requests. Eventually, the application was rejected under a Line of Business decision without a clear or actionable explanation. The overall experience wasted a significant amount of time and showed a lack of transparency and accountability. Review collected by and hosted on G2.com. What problems is PayU solving and how is that benefiting you? In my case, PayU did not end up solving any problem because the onboarding was not completed. I evaluated PayU as a potential payment gateway for international transactions, but the unclear approval process and final rejection prevented any real benefit. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sajal w.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sajal w.") SW Sajal w. Reginal Manager Small-Business (50 or fewer emp.) 12/15/2025 "Effortless Payments and Excellent Support" 5/5 What do you like best about PayU? It is a best platform to accept payments that too with good cost. It is easy to use and implement their customer support is also very good. however they have made a platform where you don't need customer support much. We use it frequently to accept the payment. Review collected by and hosted on G2.com. What do you dislike about PayU? everything seems good, however they have a lengthy on boarding process and it takes some time Review collected by and hosted on G2.com. What problems is PayU solving and how is that benefiting you? It helps us to take the payments from the customer and builds a trust on them with an authentic payment platform Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Piero L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piero L.") PL Piero L. Language interpreter Enterprise (\> 1000 emp.) 7/9/2025 "PayU" 4/5 What do you like best about PayU? It is mostly it's security it gives you when do online shopping. I use it for vendors like Adidas and I feel that my information its safe. Review collected by and hosted on G2.com. What do you dislike about PayU? Not all vendors in my country use it. I have read they say it's because of it's high fees. There is also a deficient customer support response. My brother in law noticed he had additional charges and had to wait too long to get a solution. Review collected by and hosted on G2.com. What problems is PayU solving and how is that benefiting you? When you see a company using PayU it tells gives you confidence that your billing information its safe. The processing it much faster than others. I had to process a reimbursement once and once confirmed it was almost instant, took only a couple minutes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Anirudh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anirudh S.") AS Anirudh S. Director Sales Small-Business (50 or fewer emp.) 9/17/2025 "Best payment gateway in india" 5/5 What do you like best about PayU? Very less downtime, easy to understand dashboard, all cards, netbanking, wallets accepted. Get all the reports. Review collected by and hosted on G2.com. What do you dislike about PayU? Less integration available, and a bit slow support form the team. Review collected by and hosted on G2.com. What problems is PayU solving and how is that benefiting you? Receiving day to day payments for my business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RR rajiv r. Senior Business Analyst Small-Business (50 or fewer emp.) 6/19/2024 "I couldn't be more satisfied with the service." 4.5/5 What do you like best about PayU? The no-code solutions provided by PayU are a game-changer. I can accept payments without needing a dedicated website or app, which is perfect for my evolving business needs. Moreover, the array of additional products adds immense value. PayU Connect simplifies bill payments, while the Recommendation Engine personalizes checkout experiences with AI, enhancing customer satisfaction. The QR code feature digitizes payments effortlessly, and the POS system facilitates both in-store and door-step payments, making transactions smoother and faster. The accounting automation feature has been incredibly beneficial, organizing and auto-reconciling payments to keep my business accounting in check. For businesses looking to expand into the Indian market, the cross-border payment options are fantastic, offering local payment modes that cater to a broader customer base. The transaction fees are reasonable, with 2% for Visa, Mastercard, Net Banking, BNPL, and Wallets for domestic transactions, and 3% for Diners, American Express, EMI, and international transactions. The no setup fee and pay-as-you-use model make it even more attractive. In summary, PayU offers a comprehensive and user-friendly payment solution that has significantly enhanced my business operations. I highly recommend it to any business looking to streamline payments and boost growth. Review collected by and hosted on G2.com. What do you dislike about PayU? I think processing fee must be reduces to 1.5% for bulk transactions Review collected by and hosted on G2.com. What problems is PayU solving and how is that benefiting you? easy integration with wesite, easy to tally Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Krishan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishan K.") KK Krishan K. Ecommerce Officer Building Materials Mid-Market (51-1000 emp.) 9/4/2024 "Wrost service ever, unresponsive staff, unauthorized service charged" 0/5 What do you like best about PayU? Payment processing and technology is ok, easy integration. Review collected by and hosted on G2.com. What do you dislike about PayU? Unresponsive staff, charged unauthorized vas service without permision, wrost customer care and account manager response. Review collected by and hosted on G2.com. What problems is PayU solving and how is that benefiting you? Solve payment gateway purpose, but I am very dissappointed with customer service and company staff response. I did not recommend the payu. Review collected by and hosted on G2.com. Show More 12/9/2025 Validated ReviewerSource: Organic Review from User Profile ![Erika R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erika R.") ER Erika R. supervisor Small-Business (50 or fewer emp.) 2/28/2023 "Point of sale" 3/5 What do you like best about PayU? They accept many payment methods, credit card, debit card, transfer, American Express, digital wallet; it also provides security and protection for data and transactions, reducing the risk of fraud and ensuring the confidentiality of personal and financial information. it is easy to integrate with popular websites and e-commerce platforms. it has multilingual support, and provides real-time reporting and analysis. Review collected by and hosted on G2.com. What do you dislike about PayU? This platform charges transaction fees, which can be costly for businesses that process large volumes of sales. In addition, there may be additional costs associated with certain payment methods, such as international credit cards. Customer service is not always efficient or quick in responding to your questions or concerns Review collected by and hosted on G2.com. What problems is PayU solving and how is that benefiting you? Which should improve the transaction fees as it is high for a small business just starting out. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MT Mathai T. Small-Business (50 or fewer emp.) 7/4/2023 "Ticket instead of Refund" 0/5 What do you like best about PayU? deception-it issues a new ticket every 4 days . It does not REFUND money NOR ensure delivery of purchased goods. Review collected by and hosted on G2.com. What do you dislike about PayU? I made payment for BOAT mobile phone items. No delivery. No refund . Only TICKET issue Review collected by and hosted on G2.com. What problems is PayU solving and how is that benefiting you? Pay U takes payment. Has Shady Merchants. Does not ensure delivery of goods Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Namrata A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Namrata A.") NA Namrata A. Director Health, Wellness and Fitness Small-Business (50 or fewer emp.) 10/11/2022 "Great payment software for ecommerce" 5/5 What do you like best about PayU? It is very simple and easy to use. The payouts are timely and quick. It integrates with many payment options. There are no upfront or setup costs. Review collected by and hosted on G2.com. What do you dislike about PayU? I haven`t come across any issues with the software yet. So far, it is working great. Review collected by and hosted on G2.com. What problems is PayU solving and how is that benefiting you? Payu helps us collect payments quickly and easily. We can also create custom links and send our customers. Review collected by and hosted on G2.com. Show More 8/9/2025 Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Vishal C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal C.") VC Vishal C. Founder Small-Business (50 or fewer emp.) 7/31/2022 "Big time cheaters!! No contact point Feeling helpless :(" 0/5 What do you like best about PayU? The lowest pricing is the trap only.Do get into it Review collected by and hosted on G2.com. What do you dislike about PayU? This case is going on for 2 months and these fraudsters are not closing it even after answering all their questions and queries they had, they are coming up with the same question again and again even after replying with the answers. They don't have the intention to return the money. PLEASE DO NOT USE THEM AT ALL!!! Settlement Not received KG5152632479 TICKET NUMBER info@travelprovince.com TICKET RAISED BY 28 Jun' 22 EXPECTED END DATE IN PROGRESS STATUS Review collected by and hosted on G2.com. What problems is PayU solving and how is that benefiting you? They are creating problems not solving Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about PayU? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about PayU ](https://www.g2.com/products/payu/discussions/new) ![Chike I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chike I.") CI Chike Igwegbe • Last activity over 3 years ago Payouts 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/12162-payouts) GU Guest User • Last activity almost 3 years ago What is PayU used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-payu-used-for) [ View all Discussions ](https://www.g2.com/products/payu/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/payu/pricing) PayU Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a94f949ecee0ffa5d168e05dbb9397f0/razorpay.jpg "Product Avatar Image") Razorpay 4.2/5(122) [ Compare Now ](https://www.g2.com/compare/payu-vs-razorpay) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_16cf4fb315187bdfc29597bd309006e4/paytm-business.png "Product Avatar Image") Paytm Business 4.5/5(281) [ Compare Now ](https://www.g2.com/compare/payu-vs-paytm-business) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1705b85e1cfa571866791ea4a064a3ab/stripe-stripe-payments%282%29.jpg "Product Avatar Image") Stripe Payments 4.2/5(458) [ Compare Now ](https://www.g2.com/compare/payu-vs-stripe-stripe-payments) ##### ##### PayU Features Payment Options Recurring Billing Instant Payment Accepted Credit Cards and Debit Cards Administration Reporting/Dashboards User, Role, and Access Management Payout Time Security Fraud Protection Tools Two-Factor Authentication Development Customization (Fields, Objects, and Layouts) APIs Accounting Software Integration [ View More Features ](https://www.g2.com/products/payu/features) ##### Categories on G2 [Payment Processing](https://www.g2.com/categories/payment-processing)[Payment Gateways](https://www.g2.com/categories/payment-gateways) ##### Explore More [ConnectWise PSA vs Autotask vs HaloPSA for an MSP with around 20 technicians that wants to stop paying for features they never use?](https://www.g2.com/discussions/connectwise-psa-vs-autotask-vs-halopsa-for-an-msp-with-around-20-technicians-that-wants-to-stop-paying-for-features-they-never-use)[Which feature flag solutions have intuitive UX for product managers without deep technical coding knowledge?](https://www.g2.com/discussions/which-feature-flag-solutions-have-intuitive-ux-for-product-managers-without-deep-technical-coding-knowledge)[What's the best ATS that automates interview scheduling and keeps candidates updated on their status throughout the process?](https://www.g2.com/discussions/which-applicant-tracking-systems-are-the-most-reliable-based-on-reviews-from-recruiting-and-hiring-teams) [Which vendor offers real-time RBA analytics?](https://www.g2.com/discussions/which-vendor-offers-real-time-rba-analytics)[Top-rated container security platforms for large enterprises](https://www.g2.com/discussions/what-are-the-top-rated-container-security-platforms-for-large-enterprises)[Pros and Cons Details](https://www.g2.com/products/payu/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)