PayU Reviews & Product Details

Nothing stood out positively during my experience. Review collected by and hosted on G2.com.

The onboarding process is unclear, slow, and poorly communicated. Even after complying with all requirements, including legal details, policy pages, and multiple different products, I kept receiving vague clarification requests. Eventually, the application was rejected under a Line of Business decision without a clear or actionable explanation. The overall experience wasted a significant amount of time and showed a lack of transparency and accountability. Review collected by and hosted on G2.com.

It is a best platform to accept payments that too with good cost. It is easy to use and implement their customer support is also very good. however they have made a platform where you don't need customer support much. We use it frequently to accept the payment. Review collected by and hosted on G2.com.

everything seems good, however they have a lengthy on boarding process and it takes some time Review collected by and hosted on G2.com.

It is mostly it's security it gives you when do online shopping. I use it for vendors like Adidas and I feel that my information its safe. Review collected by and hosted on G2.com.

Not all vendors in my country use it. I have read they say it's because of it's high fees. There is also a deficient customer support response. My brother in law noticed he had additional charges and had to wait too long to get a solution. Review collected by and hosted on G2.com.

Very less downtime, easy to understand dashboard, all cards, netbanking, wallets accepted. Get all the reports. Review collected by and hosted on G2.com.

Less integration available, and a bit slow support from the team. Review collected by and hosted on G2.com.

The no-code solutions provided by PayU are a game-changer. I can accept payments without needing a dedicated website or app, which is perfect for my evolving business needs.

Moreover, the array of additional products adds immense value. PayU Connect simplifies bill payments, while the Recommendation Engine personalizes checkout experiences with AI, enhancing customer satisfaction. The QR code feature digitizes payments effortlessly, and the POS system facilitates both in-store and door-step payments, making transactions smoother and faster.

The accounting automation feature has been incredibly beneficial, organizing and auto-reconciling payments to keep my business accounting in check. For businesses looking to expand into the Indian market, the cross-border payment options are fantastic, offering local payment modes that cater to a broader customer base.

The transaction fees are reasonable, with 2% for Visa, Mastercard, Net Banking, BNPL, and Wallets for domestic transactions, and 3% for Diners, American Express, EMI, and international transactions. The no setup fee and pay-as-you-use model make it even more attractive.

In summary, PayU offers a comprehensive and user-friendly payment solution that has significantly enhanced my business operations. I highly recommend it to any business looking to streamline payments and boost growth. Review collected by and hosted on G2.com.

I think processing fee must be reduced to 1.5% for bulk transactions Review collected by and hosted on G2.com.

Payment processing and technology is ok, easy integration. Review collected by and hosted on G2.com.

Unresponsive staff, charged unauthorized vas service without permision, wrost customer care and account manager response. Review collected by and hosted on G2.com.

They accept many payment methods, credit card, debit card, transfer, American Express, digital wallet; it also provides security and protection for data and transactions, reducing the risk of fraud and ensuring the confidentiality of personal and financial information. it is easy to integrate with popular websites and e-commerce platforms.

it has multilingual support, and provides real-time reporting and analysis. Review collected by and hosted on G2.com.

This platform charges transaction fees, which can be costly for businesses that process large volumes of sales. In addition, there may be additional costs associated with certain payment methods, such as international credit cards.

Customer service is not always efficient or quick in responding to your questions or concerns Review collected by and hosted on G2.com.

deception-it issues a new ticket every 4 days. It does not REFUND money NOR ensure delivery of purchased goods. Review collected by and hosted on G2.com.

I made payment for BOAT mobile phone items. No delivery. No refund. Only TICKET issue Review collected by and hosted on G2.com.

It is very simple and easy to use. The payouts are timely and quick. It integrates with many payment options. There are no upfront or setup costs. Review collected by and hosted on G2.com.

I haven`t come across any issues with the software yet. So far, it is working great. Review collected by and hosted on G2.com.

The lowest pricing is the trap only. Do get into it Review collected by and hosted on G2.com.

This case is going on for 2 months and these fraudsters are not closing it even after answering all their questions and queries they had, they are coming up with the same question again and again even after replying with the answers. They don't have the intention to return the money. PLEASE DO NOT USE THEM AT ALL!!! Settlement Not received KG5152632479 TICKET NUMBER info@travelprovince.com TICKET RAISED BY 28 Jun' 22 EXPECTED END DATE IN PROGRESS STATUS Review collected by and hosted on G2.com.