--- title: Paytm Business Reviews meta\_title: 'Paytm Business Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 281 reviews by the users' company size, role or industry to find out how Paytm Business works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 281 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Payment url: https://www.g2.com/categories/payment --- # Paytm Business Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Paytm Business but has limited features. Are you part of the Paytm Business team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! More than 17 million Payment Partners use Paytm for Business - India's most trusted payments platform.The easiest way to accept payments everywhere. At Paytm we try to enable all sellers and merchants to go cashless! We offer a variety of payment solutions for all businesses from a local teashop to large international organizations, everyone can use Paytm! * * * Seller [Paytm](https://www.g2.com/sellers/paytm) Discussions [Paytm Business Community](https://www.g2.com/products/paytm-business/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Punit Kumar Show More ## Value at a Glance Averages based on real user reviews. ### Average Discount 17% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/paytm-business/pricing) ## Top-Rated Alternatives [ ![PayPal Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayPal Payments") PayPal Payments 4.4/5(2,748) ](https://www.g2.com/products/paypal/reviews) [ ![Razorpay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Razorpay") Razorpay 4.2/5(122) ](https://www.g2.com/products/razorpay/reviews) [ ![PayU](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayU") PayU 3.1/5(25) ](https://www.g2.com/products/payu/reviews) [ View All Alternatives ](https://www.g2.com/products/paytm-business/competitors/alternatives) ## User Insights Average based on 281 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![MOHD F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MOHD F.") MF MOHD F. Exports Merchandiser Mid-Market (51-1000 emp.) 10/11/2022 "USEFULL APPLICATION" 5/5 What do you like best about Paytm Business? THE MOST THING IS WE CAN TRANSFER MONEY TO ANY ACCOUNT IN ANY BANK INTO 24X7 WITHOUT ANY CHARGES, AND WE CAN CHECK THE ACCOUNT BALANCE ALL TIME 24X7 IN ANY SITUATION IN EVRY WHERE. WE CAN MAKE ANY PAYMENT AT ANY TIME THROUGH PAYTM. Review collected by and hosted on G2.com. What do you dislike about Paytm Business? ONLY WHEN THE BANK NETWORKING ISSUE IS HAPPENING, AND THE NET ISSUE IS HAPPENING, WE CAN'T DO THE TRANSACTION. THIS IS THE MOST DISLIKED PART OF THE PAYTM, BUT IT HAPPENS SOMETIME ONLY, NOT ALL THE TIME. Review collected by and hosted on G2.com. Recommendations to others considering Paytm Business: VERY RECOMMENDED APPLICATION WE CAN CONSIDER FOR EVERYONE WHO IS NOT KNOW ABOUT THE PAYTM. Review collected by and hosted on G2.com. What problems is Paytm Business solving and how is that benefiting you? ALL MY BANKING PROBLEMS LIKE TRANSACTIONS, PAYMENTS, ELECTRICITY BILLS, MOBILE RECHARGE, TELEPHONE BILLS, RENT CHARGES, ACCOUNT TRANSFERS, UPI PAYMENTS, BANK TRANSFERS, ONLINE SHOPPING, ONLINE PAYMENT, AND MANY MORE I USING IN PAYTM, WHICH IS VERY HELPFUL AND BENEFIT Review collected by and hosted on G2.com. Show More 10/26/2022 Validated ReviewerIncentivizedSource: G2 invite ![Rupali H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rupali H.") RH Rupali H. Search Engine Optimization Specialist Small-Business (50 or fewer emp.) 2/9/2023 "its very good." 2.5/5 What do you like best about Paytm Business? Paytm makes it easy for users to pay for their electricity, gas, and mobile phone bills. Review collected by and hosted on G2.com. What do you dislike about Paytm Business? Sometimes the application doesn't work properly as it comes with the loss of services combined in a single app. Review collected by and hosted on G2.com. Recommendations to others considering Paytm Business: One of the best things about Paytm is that it is very easy to use and can be used by anyone and from any part of India with a stable network connection Review collected by and hosted on G2.com. What problems is Paytm Business solving and how is that benefiting you? Easy to pay utility bills, be it for electricity, municipal taxes, broadband/landline, mobile recharges, etc Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shweta D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shweta D.") SD Shweta D. Associate Project Manager Small-Business (50 or fewer emp.) 3/23/2022 "Paytm 'karo'" 4.5/5 Describe the project or task Paytm Business helped with: Paytm has helped me in carrying out my day to day transaction with just a click, at my own convenience. My Student’s Parents pay me the tuition fee through paytm , which helps in keeping the best record of all these transactions without any complications and full security. Not only this I do use this app in making online payments of electricity bills , mobile recharge  , for purchase of groceries etc. I believe that this is the most trustworthy,  quick , convenient and easy to use app for customers. In my opinion this application has indeed contributed a lot in promoting the 'cashless economy ' goal in India. Review collected by and hosted on G2.com. What do you like best about Paytm Business? Paytm helps in payment of bills,  recharges,  topups and money transfers with just a click at our own convenience.  I believe that this app is super easy to use , it becomes easy to transact with even street vendors due to its simplicity of transaction , best user interfaces and high acceptability . Paytm has Integration with a lot of websites ,companies and their apps which has made recharges , payment of bills , booking tickets , hotels ; paying fee and insurance premium just so quick and easy .  With paytm in our mobile there is no need ro Carry the debit card,  credit card. The money transfer facility,  net banking ,UPI and zero transactions cost are its added benefits that makes it popular. Moreover paytm provides cash backs and discounts which is a big plus for its customers. Review collected by and hosted on G2.com. What do you dislike about Paytm Business? Customer support service of paytm isn't up to the mark. This app is used by a lot if people still the customer support service isn't that good.It takes at least 7 days to settle any issues with the transaction. Secondly without KYC , one cannot unlock full capabilities of Paytm services. So users in age groups of 15-18 cannot enjoy all the services.  Last thing that I feel should be worked upon by Paytm is its security,  just in case a person doesn't put primary lock on his/her phone , anyone can use the paytm wallet .So I would suggest them to introduce their own paytm lock facilities,  as secondary layer of security. Review collected by and hosted on G2.com. Recommendations to others considering Paytm Business: It's a wonderful application. I'd strongly recommend it for all seeking digital transactions. Review collected by and hosted on G2.com. What problems is Paytm Business solving and how is that benefiting you? I used to experience a lot of problem in keeping the record of fee payments by my tuition clients. With paytm I can now keep a proper record of all the fee records without any failure. It has become a way more convenient and secured means to keep all the records of my Accounts. Moreover paytm has not made my self employment experience better , it has become too easy for me to pay for my day to day needs like recharging mobiles, paying bills , making money transfers and shopping online. Review collected by and hosted on G2.com. Show More 9/24/2022 Validated ReviewerSource: G2 invite ![Anuj A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj A.") AA Anuj A. System Engineer Mid-Market (51-1000 emp.) 9/18/2022 "Leader in indian market , Great app for Online Trnsactions." 5/5 What do you like best about Paytm Business? UI is easy to understand for everyone, and customer support is too good, always helping customers best possible way; UPI speed is excellent than other apps, rarely chances of stocking payments when we are using UPI payments, and almost everywhere available in the Indian market, market capture of Paytm is vast. Review collected by and hosted on G2.com. What do you dislike about Paytm Business? Seriously for me nothing to dislike about Paytm. Superfine working for me in all aspects. But I would suggest one thing for Paytm developer App should be slighly light. Review collected by and hosted on G2.com. Recommendations to others considering Paytm Business: Because availability is enormous in the Indian market, customer support is beneficial; all types of bill recharge or daily needed payments you can efficiently perform in one place; also, if you are a new user of Paytm, you can get so many rewards. Review collected by and hosted on G2.com. What problems is Paytm Business solving and how is that benefiting you? Paytm I have used since 2012. Lots of features provided by Paytm which I'm using in daily life, just like my all recharges, flight tickets booking, electricity bill, gas bill, credit card bill, health insurance premium etc., also got reasonable cashback amounts which I love about Paytm, many apps in the Indian market for payments but my favourite is always Paytm. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Titiksha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Titiksha S.") TS Titiksha S. Intern Small-Business (50 or fewer emp.) 2/11/2023 "Ecperience with PayTM" 4/5 What do you like best about Paytm Business? The user-friendly interface and the quick and hassle-free payments are the best features of PayTM. Review collected by and hosted on G2.com. What do you dislike about Paytm Business? The server goes down sometimes, stalling the payments. Review collected by and hosted on G2.com. Recommendations to others considering Paytm Business: It's a great app that can make your banking and transactions really smooth, but sometimes it has got issues with the server, slowing down the transactions or even canceling them sometimes. Review collected by and hosted on G2.com. What problems is Paytm Business solving and how is that benefiting you? PayTM resolves the problem of online payments. It also provides some discounts too with some of the payments made through the platform. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Raghav G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raghav G.") RG Raghav G. Senior Data Analyst Mid-Market (51-1000 emp.) 9/19/2022 "Best and secure Payment option for Your Business." 4.5/5 What do you like best about Paytm Business? Paytm Business is excellent and very easy to understand. Any business can quickly adopt and integrate payment options with our company, and it provides so many payment options for collecting payments from customers. The App interface is clean and easy to understand, transactions fees is reasonable also, settlement speed is too good, and provide high-class customer support, POS and UPI services are really great compare than others. Review collected by and hosted on G2.com. What do you dislike about Paytm Business? Paytm Business good as per all aspects but Payment via Credit card should be reduced for merchants. Charges of Sound Box and POS machine shoul be reduced. Review collected by and hosted on G2.com. What problems is Paytm Business solving and how is that benefiting you? It helps collect payment easily without any problems, and Customers quickly pay by scanning the QR Code of Paytm Business, settlement of charge on the same day within seconds or the Next day, which is good for merchants. Also got sometimes rewards from Paytm when they achieve a level of Number of transactions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Utsav J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Utsav J.") UJ Utsav J. Content Head Mid-Market (51-1000 emp.) 9/12/2022 "An all-in one revolutionary product" 5/5 What do you like best about Paytm Business? Paytm literally has everything that you might be looking for, be it booking Movie Tickets, Flight Tickets as well as Rail Tickets. You can pay your mobile bills, your electricity bills, renew your vehicle insurance, credit card bills and so much more. Along with this, it also has a Paytm Mall where you can shop for commodities and clothes. It literally is an all-in-one masterpiece. Review collected by and hosted on G2.com. What do you dislike about Paytm Business? While booking movie tickets and flight tickets, Paytm does charge a convenience fee which is fairly acceptable, but is considerably high. I feel, that if the convenience was a bit less, I would never hesitate to carry out all my transactions through Paytm. Review collected by and hosted on G2.com. What problems is Paytm Business solving and how is that benefiting you? Paytm also has a UPI option available which links my Paytm to my bank account. I used to get my office reimbursements via Bank cheques earlier which used to take 2 to 3 working days to get cleared. Ever since Paytm has been launched, it is also adopted by the company I work and now I get my salary through Paytm UPI which transfers the amount directly to my bank account in a split second. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RT Robert t. Web Developer Mid-Market (51-1000 emp.) 9/12/2022 "One of the most reliable app for online payments." 4/5 What do you like best about Paytm Business? One of the best things about Paytm is that it is very easy to use and can be used by anyone and from any part of India with a stable network connection. Other than this, the payments you make are very much secure and have no chances of any fraud. I can book my flight tickets, movie tickets and metro tickets as well in no time. Carrying a lot of cash becomes a bit risky so Paytm solves all these kinds of issues. Review collected by and hosted on G2.com. What do you dislike about Paytm Business? There is not a lot to dislike in Paytm, but yes, sometimes it takes some time to complete your payment, and if your payment is not completed then you have to wait for at least two-three days to get back your money. If it is a small amount, then it is manageable, but if some big amount gets stuck, then it might cause some issues. Review collected by and hosted on G2.com. What problems is Paytm Business solving and how is that benefiting you? I make all my payments through Paytm in no time, so it becomes very easy for me to save time. Also, If I need any kind of loan, I can get it through Paytm very easily by opening a Paytm bank account and getting my loan approved. Also, Though it takes some time to get my money back if any payments fail, my money is safe for sure. So I do not have to worry if my money is safe or not. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vignesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vignesh K.") VK Vignesh K. Lead Generation Associate Enterprise (\> 1000 emp.) 2/5/2023 "Lead Generation Associate" 5/5 What do you like best about Paytm Business? I think first digital payment is always better make simple for all bookings and payment to anywhere. Review collected by and hosted on G2.com. What do you dislike about Paytm Business? Rewards voucher beginning days they provide lots of offers but now a day there are less rewards voucher are provided. Review collected by and hosted on G2.com. What problems is Paytm Business solving and how is that benefiting you? When I'm feel cashless in hand paytm solve my problem when I'm start using mobile phone. Benefits there are lot of rewards and make a payment in one app for all the needs Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Suraj B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj B.") SB Suraj B. Design Engineer Small-Business (50 or fewer emp.) 9/13/2022 "Easy to use and more benifits for merchants" 4.5/5 What do you like best about Paytm Business? This software is a masterpiece; It has lots of features that are helpful in day-to-day business transactions. For example, the transaction gets reflected quickly, and the speaker of Paytm is beneficial when announcing the transaction is completed. This ensures that the transaction is completed without checking your phone Review collected by and hosted on G2.com. What do you dislike about Paytm Business? As software has pros and cons, customer service is the main thing that needs to be addressed. Unfortunately, its difficult to contact customer care and the process is slow for solving the problem. It takes too long to resolve if any issue arises Review collected by and hosted on G2.com. What problems is Paytm Business solving and how is that benefiting you? The main problem Paytm is solving is that they provide a user-friendly and safe platform for all merchants, whether they are literate or illiterate. This is good as more and more people can expand their business as it is easy to do a transaction rather than paying through cash Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Paytm Business? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Paytm Business ](https://www.g2.com/products/paytm-business/discussions/new) GU Guest User • Last activity about 4 years ago What are the features of Paytm? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-are-the-features-of-paytm) ![Md J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Md J.") MJ Md Jamil • Last activity almost 4 years ago Paytm customer care number | PAYTM UPI Customer Service 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/paytm-customer-care-number-paytm-upi-customer-service) [ View all Discussions ](https://www.g2.com/products/paytm-business/discuss) ## Pricing Insights Averages based on real user reviews. ### Average Discount 17% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/paytm-business/pricing) Paytm Business Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a94f949ecee0ffa5d168e05dbb9397f0/razorpay.jpg "Product Avatar Image") Razorpay 4.2/5(122) [ Compare Now ](https://www.g2.com/compare/paytm-business-vs-razorpay) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7a5f1392106d5cc4c518ffc6cb50d411/payu.png "Product Avatar Image") PayU 3.1/5(25) [ Compare Now ](https://www.g2.com/compare/payu-vs-paytm-business) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_33722911aa5de05113e3d3acb9ecabab/paypal.png "Product Avatar Image") PayPal Payments 4.4/5(2,748) [ Compare Now ](https://www.g2.com/compare/paypal-vs-paytm-business) ##### ##### Paytm Business Features Payment Options Coupons, Discounts, Promotions, and Gift Cards Recurring Billing Instant Payment Administration Reporting/Dashboards User, Role, and Access Management Payout Time Security Fraud Protection Tools Two-Factor Authentication Development Customization (Fields, Objects, and Layouts) Accounting Software Integration E-Commerce Software Integration [ View More Features ](https://www.g2.com/products/paytm-business/features) ##### Categories on G2 [Payment Gateways](https://www.g2.com/categories/payment-gateways) ##### Explore More [Which health care credentialing solutions are trusted by healthcare organizations for critical workflows?](https://www.g2.com/discussions/which-health-care-credentialing-solutions-are-trusted-by-healthcare-organizations-for-critical-workflows)[Which visitor behavior intelligence platforms work best for retail chains tracking foot traffic and marketing opt-ins?](https://www.g2.com/discussions/which-visitor-behavior-intelligence-platforms-work-best-for-retail-chains-tracking-foot-traffic-and-marketing-opt-ins%20)[What is the most cost-effective legal billing solution for small firms?](https://www.g2.com/discussions/what-is-the-most-cost-effective-legal-billing-solution-for-small-firms) [Which brand protection software is the most reliable for monitoring counterfeits online and getting listings removed before they cause real brand damage?](https://www.g2.com/discussions/which-brand-protection-software-is-the-most-reliable-for-monitoring-counterfeits-online-and-getting-listings-removed-before-they-cause-real-brand-damage)[What implementation approaches and best practices have the top Oracle EBS resellers developed for enterprise-scale projects?](https://www.g2.com/discussions/what-implementation-approaches-and-best-practices-have-the-top-oracle-ebs-resellers-developed-for-enterprise-scale-projects)[Pros and Cons Details](https://www.g2.com/products/paytm-business/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)