--- title: Paytm Business Reviews meta\_title: 'Paytm Business Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 281 reviews by the users' company size, role or industry to find out how Paytm Business works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 281 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Payment url: https://www.g2.com/categories/payment ---

# Paytm Business Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Paytm Business but has limited features.  
  
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More than 17 million Payment Partners use Paytm for Business - India's most trusted payments platform.The easiest way to accept payments everywhere. At Paytm we try to enable all sellers and merchants to go cashless! We offer a variety of payment solutions for all businesses from a local teashop to large international organizations, everyone can use Paytm!

* * *

Seller
[Paytm](https://www.g2.com/sellers/paytm)
Discussions
[Paytm Business Community](https://www.g2.com/products/paytm-business/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Punit Kumar

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## Value at a Glance

Averages based on real user reviews.

### Average Discount

17%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/paytm-business/pricing)

## Top-Rated Alternatives

[

 ![PayPal Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayPal Payments")

PayPal Payments

4.4/5(2,747)

](https://www.g2.com/products/paypal/reviews)

[

 ![Razorpay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Razorpay")

Razorpay

4.2/5(122)

](https://www.g2.com/products/razorpay/reviews)

[

 ![PayU](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayU")

PayU

3.1/5(25)

](https://www.g2.com/products/payu/reviews)

[
View All Alternatives
](https://www.g2.com/products/paytm-business/competitors/alternatives)

## User Insights

Average based on 281 real user reviews.

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Bharti S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bharti S.")
BS

Bharti S.

Equity Research Report Writer

Small-Business (50 or fewer emp.)

11/23/2022

"Best & Popular Digital Payment App"

4.5/5

What do you like best about Paytm Business?

I love using Paytm for various reasons:

- You can also do SIP, order groceries, shop for appliances, buy insurance & many more

- Great user interface

- the app can also be available in regional language

- Fast & easy to use Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

- Bad customer support: it takes a long to resolve the issue

- sometimes, the history of payments doesn't update on time

- Rewards & cashback are useless; they are not relevant or much useful. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

Paytm is good for any kind of digital payment one is considering. it has covered most of the problems to cover using digital payment like - paying bills, booking movies/bus/train/flight tickets, ordering groceries, & a lot more. one should definitely try this app. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Paytm is a digital payment app that allows users to scan & pay using a secure QR code. It's not just a payment app but now it offers a lot more then just payment. you can recharge, pay bills, shop & more. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Ashalatta N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashalatta N.")
AN

Ashalatta N.

Marketing Lead

Mid-Market (51-1000 emp.)

2/8/2023

"It's an easy payment friendly app"

4.5/5

What do you like best about Paytm Business?

My first preference is Paytm while booking my Flight or to do any kind of financial transactions. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

I am not sure what i need to write for this. For me it's a flawless app . Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

I would say that please use Paytm app to avail any and all kind of services. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Paytm covered all segments of human need starting from travel booking to payment transaction to bank under one shop. Above all these I feel very secure when I do transaction of payment for anykind of services. I never face any issues during payment. I believe it has created that customer trust over the period of time. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Nidhi J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nidhi J.")
NJ

Nidhi J.

Digital Marketing Executive

Small-Business (50 or fewer emp.)

2/24/2023

"Great app for digital transaction and money transfer"

5/5

What do you like best about Paytm Business?

The best part about Paytm is its digital wallet .paytm solve all banking problem like mobile recharge, electricity bill, money transfer and receive etc. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

There is nothing I dislike about Paytm yet. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

Paytm has been such a wonderful experience for me. I hope those who are new to online shopping have a positive experience. It's truly excellent and helpful. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Love the user interface. It's fantastic. It has greatly facilitated and improved transactions. I pay my bill and recharge my phone through Paytm. I can send and receive money with just a tap. Paytm is a safe and secure application. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Rohith G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohith G.")
RG

Rohith G.

Associate

Enterprise (\> 1000 emp.)

11/9/2022

"Paytm - Makes payments easier"

4.5/5

What do you like best about Paytm Business?

The best thing I feel about Paytm is its digital wallet. Transactions made through the Paytm wallet are instant and more successful. Different payment options like UPI, debit, credit cards are available. Transferring money from wallet to bank account is easier with one click. The availability of various payment modes makes Paytm more reliable. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Connecting to Paytm customer service is quite hard. The customer service team must respond sooner to their users. Apart from this, everything is well and good with Paytm. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

I have been using Paytm since 2016, and I find it the best app for financial transactions. I recommend that others use Paytm since it's the best payment application available. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Paytm's digital wallet helps in making payments easily and hassle-free. Cashless transactions are much more manageable with Paytm wallet payments. Almost every business today is using Paytm to accept payments. It's one place for mobile,dth, and broadband recharges. We can even pay our tuition fees, home rent and pay off loans. Bank transactions are also made more accessible; it has neft, UPI payment modes. Hence, Paytm is one place to go for all our financial transactions. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![NITVIK G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NITVIK G.")
NG

NITVIK G.

AI Product Engineer

Computer Software

Small-Business (50 or fewer emp.)

10/6/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"Best UPI Payment app"

4.5/5

What do you like best about Paytm Business?

The best thing about Paytm is that it only provides the feature of wallet-to-bank transfer without any charges. It also provides its complete KYC account as a Paytm payments bank.

It also provides the feature of the split bill, which is also one of the best features of Paytm. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Sometimes it takes too long to process the transactions, and its auto-adding money to wallet feature also doesn't work correctly.

But although everything is fine. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Paytm solves the money management problems of daily online payments; it is straightforward to manage your expenses by using it.

It helps to pay different bills in this busy life, like electricity bills, water bills, tuition fees, etc. It also reminds us every month of bills and dues. Review collected by and hosted on G2.com.

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10/11/2022
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Raj K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raj K.")
RK

Raj K.

Freelance

Translation and Localization

Small-Business (50 or fewer emp.)

10/26/2022

"The ultimate One-stop solution for a truly cashless world"

5/5

What do you like best about Paytm Business?

The most helpful features include QR codes for payments, the most cost-effective fund transfers, universal acceptability, and instant payments. Paytm is one of the pioneers of the cashless world we live in today. One of the best features is that it transfers your payments to your preferred bank account at 0% cost. You can quickly register for the service and get going. It is like a mobile ATM solution for you. You can use the service everywhere from grocery stores to petrol pumps, schools to temples, everywhere. It offers several cashback schemes and a full range of financial services. It includes any and all kinds of financial services. If you use it for your business, QR merchandise and POS machines help boost your activities in a cashless style. You get to hear payment jingles every time you get payments. You can track payments with all kinds of daily and weekly reports. Paytm can even remind you to make regular payments before the due date. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

You feel the pinch only when your payment gets stuck. When the person on the other side does not receive the payment, you may have to repeat the fund transfer and your money gets locked up till you get the refund. Customer support needs to be improved. It should respond to customer issues on a proactive basis. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

Over the years, the Paytm interface has improved a lot. If you are considering using PayTM, my advice is to explore all types of services it has to offer. If you are a new user or switching from another platform, you are up for a nice surprise with endless possibilities of financial services. It can help you perform your transactions in a simple and convenient manner. It has huge brand equity behind it and it is by far the best among the lot. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

There is no need to carry cash and still you can make payments instantly by simply scanning a QR code. Paytm helps avoid the typical hassles of fund transfers and does so seamlessly by simplifying the entire process. It has universal acceptability with payment options in terms of credit cards, debit cards, net banking, UPI, or a digital wallet. You can even request payments from customers or friends by sending them a payment link. There is no need to share your bank account details or your mobile number or any personal details. You also get a full bouquet of services under one umbrella, including bill payments, online shopping, mutual funds, demat, insurance, tickets, bill payments, and so on. It includes any financial service you can think of, including uncommon ones. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Bhupender S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhupender S.")
BS

Bhupender S.

Product Analyst

Enterprise (\> 1000 emp.)

3/28/2023

"Paytm Business"

4/5

What do you like best about Paytm Business?

It is one of the leading fintech companies and has revolutionised the payment industry. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Data sanity is one of the issues and data needs to be corrected. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Paytm has simplified payment and eased the money transfer. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Vishal T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal T.")
VT

Vishal T.

HR-Coordinator

Small-Business (50 or fewer emp.)

2/10/2023

"I like there Feature"

4.5/5

What do you like best about Paytm Business?

Paytm wallet provide good security and also they give good service through the payment. Everything has good. They charged minimum amount for that payment through online. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

I like but they don't provide any additional benefits and rewards. Also they charged most of the payment is very bad. so please improve your service and also reward points. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

Yesm Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Yes they solved problem with good service when I pay small payment through online and best security so most of the payment i done through paytm. But one one the problem facing like I am not get any reward. Review collected by and hosted on G2.com.

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2/11/2025
Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

2/10/2023

"The next big thing"

4/5

What do you like best about Paytm Business?

The User Interface and navigation in the paytm app are very convenient. It is easy to locate the action you wish to perform and make a transaction within minutes. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

The application often crashes, maybe due to bugs but for a company like Paytm this should not happen. They need to strengthen their security or the server to avoid such issues. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

Keep using the app. It has lot of promises. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Paytm is helping us solve payment-related issues with vendors and banking institutions. By switching to Paytm it has enabled a seamless transaction across platforms Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Aadhya I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aadhya I.")
AI

Aadhya I.

Content Writer

Mid-Market (51-1000 emp.)

12/25/2022

"Paytm review"

4.5/5

What do you like best about Paytm Business?

Paytm is a one-stop solution for paying all bills, recharging the phone, finding discount coupons or offers on various lifestyle products and so on. With Paytm, I can pay or receive money quickly. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

There is nothing I dislike about Paytm yet. There are no extra convenience charges, and everything is under one roof. We can scan the UPI to which we want to send money and use Paytm for the transfer. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

I pay my bills and recharge my phone through Paytm, saving time and effors. I can send or receive money with just a tap and even keep some money in the Paytm wallet. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

## Questions about Paytm Business? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Paytm Business
](https://www.g2.com/products/paytm-business/discussions/new)

GU

Guest User
•
Last activity about 4 years ago

What are the features of Paytm?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/what-are-the-features-of-paytm)

 ![Md J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Md J.")
MJ

Md Jamil
•
Last activity almost 4 years ago

Paytm customer care number | PAYTM UPI Customer Service

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/paytm-customer-care-number-paytm-upi-customer-service)

[
View all Discussions
](https://www.g2.com/products/paytm-business/discuss)

## Pricing Insights

Averages based on real user reviews.

### Average Discount

17%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/paytm-business/pricing)

Paytm Business Comparisons

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4.2/5(122)

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PayPal Payments

4.4/5(2,747)

[
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##### 
##### Paytm Business Features

Payment Options

Coupons, Discounts, Promotions, and Gift Cards

Recurring Billing

Instant Payment

Administration

Reporting/Dashboards

User, Role, and Access Management

Payout Time

Security

Fraud Protection Tools

Two-Factor Authentication

Development

Customization (Fields, Objects, and Layouts)

Accounting Software Integration

E-Commerce Software Integration

[
View More Features
](https://www.g2.com/products/paytm-business/features)

##### Categories on G2

[Payment Gateways](https://www.g2.com/categories/payment-gateways)

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