--- title: Paytm Business Reviews meta\_title: 'Paytm Business Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 281 reviews by the users' company size, role or industry to find out how Paytm Business works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 281 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Payment url: https://www.g2.com/categories/payment ---

# Paytm Business Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Paytm Business but has limited features.  
  
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More than 17 million Payment Partners use Paytm for Business - India's most trusted payments platform.The easiest way to accept payments everywhere. At Paytm we try to enable all sellers and merchants to go cashless! We offer a variety of payment solutions for all businesses from a local teashop to large international organizations, everyone can use Paytm!

* * *

Seller
[Paytm](https://www.g2.com/sellers/paytm)
Discussions
[Paytm Business Community](https://www.g2.com/products/paytm-business/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Punit Kumar

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## Value at a Glance

Averages based on real user reviews.

### Average Discount

17%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/paytm-business/pricing)

## Top-Rated Alternatives

[

 ![PayPal Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayPal Payments")

PayPal Payments

4.4/5(2,748)

](https://www.g2.com/products/paypal/reviews)

[

 ![Razorpay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Razorpay")

Razorpay

4.2/5(122)

](https://www.g2.com/products/razorpay/reviews)

[

 ![PayU](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayU")

PayU

3.1/5(25)

](https://www.g2.com/products/payu/reviews)

[
View All Alternatives
](https://www.g2.com/products/paytm-business/competitors/alternatives)

## User Insights

Average based on 281 real user reviews.

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

MM

Megha M.

Founder

Small-Business (50 or fewer emp.)

10/19/2023

"Best for business payment solutions."

5/5

What do you like best about Paytm Business?

Lag free application & easy settlement is the best feature Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Merger of business app with normal paytm app Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Payment gateway, qr payment facility, payment settlement Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

PA

Pradumn A.

Social Media Coordinator

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

2/6/2023

"Using for most of my payments, good application for getting all the things at one place"

4/5

What do you like best about Paytm Business?

The best part is that they've numerous features in just one application. We need not to hop to another app for any service. Almost everything is available and works pretty well. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

There are still payment failures we experience in transaction made via paytm and they probably could be improved to offer seamless service. Although, the percentage wise the defaults have been dropped but still we expect improvement in service in coming time. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

You could surely rely on their payment gateways and UPI services for intaking funds and you'd have a proper record wise bifurcation of your transactions. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

I've been using paytm as a mercant for more than 4 years now. It's been a good platform for satisfying all kinds of service needs, be it transferring money, booking shows or even organizing free events. For people like us, we are highly dependent on paytm for our work and rely on the service. Collecting donations for organization has a big lead role for paytm in our structure and it definitely works well in that. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Kaushal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaushal S.")
KS

Kaushal S.

Data Scientist

Small-Business (50 or fewer emp.)

2/3/2023

"Paytm: A Hassle Free Solution"

4.5/5

What do you like best about Paytm Business?

Paytm being an easy to use Ui can be used instantaneously no matter how busy of a crowd is and helps to pay to various things from groceries to toll in a very hassle free manner Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

The disliking part about Paytm is also the integration of many things in one single app that could be confusing for a person who is in rural areas and also the app is slow at times. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

Paytm is an app that can help you avoid hassles of carrying exact amount or unnecessarily getting chocolates and can transact exact amount and in a hassle free manner.Go get it now Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Paytm is a UPI solution that solves the problem of transacting in cash every time you go out to purchase and many a times you are short of exact change.Paytm provides easy transacting and adds value Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Manoj K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manoj K.")
MK

Manoj K.

Co-founder | Digital Marketing Manager

Small-Business (50 or fewer emp.)

2/11/2023

"Very smooth payment app"

4.5/5

What do you like best about Paytm Business?

The best part about Paytm is they have every option be it stocks, mutual funds, rent transfer, upi transfer, postpaid option, bill payments, insurance payments, government bills, loan repayments, Fastag bills, government challans etc.

Also the app is very fast. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Sometimes the payment transaction get failed or stuck in processing state.

It would have been better if the postpaid option can be used for every payments available in Paytm. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

I highly recommend Paytm over Google pay as it is an Indian fintech. Not just bad it is not lesser than any other friend take in fact it is faster, reliable with vast options Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

The postpaid option introduced by Paytm is very helpful and solved the problem of cash crunch.

Also it is not charging any interest hence it is very useful for anyone to use Paytm. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Harsh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harsh B.")
HB

Harsh B.

Key Account Manager - Marketing & Client Growth

Small-Business (50 or fewer emp.)

2/18/2023

"Paytm as a wallet"

5/5

What do you like best about Paytm Business?

Paytm user interface is really easy and accessible, most of the customers pay using Paytm so the tag is easily noticeable, the sound box makes it easier to track the payments without having to check the payments. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

The downtime is really bad and a lot of times customers keep turning away due to some banks being inaccessible at the moment whereas their own bank applications are able to make payments. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

Postpaid and Wallet makes it easy to pay quick and fast. Plus the new Paytm UPI Lite makes it faster in terms of UPI payments as well. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Paytm makes it easier to keep track of the budget. Online payments make it secure and fast which makes me attend more customers and provide them ease of access. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Sanhita C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanhita C.")
SC

Sanhita C.

Head clinical psychologst

Small-Business (50 or fewer emp.)

10/2/2022

"MUCH REQUIRED"

5/5

What do you like best about Paytm Business?

The best thing I like about Paytm is their payment gateway money is instantly transferred, and it is much faster than other UPI BHIM portals. Also, in a lot of e-commerce and food delivery portals and apps, we get additional discounts while using PAYTM as a payment option. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Well, to be honest, this app has some serious drawbacks. Also, We can attach only one Commercial bank account for UPI id. I had two bank accounts registered with the same mobile number, and Paytm did not let me use any one of them, sighting a security concern. This was quite stupid as millions of merchants in India have saving accounts as well as current accounts while using only one phone only. Do they expect us to buy new mobile and new mobile number? Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

It's one of the best payment apps on the market. One can transfer money anytime, anyplace. One can recharge and pay bills, apply for loans and credit cards, buy insurance stocks & IPO , Manage fast tags also. Review collected by and hosted on G2.com.

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12/20/2022
Validated ReviewerIncentivizedSource: G2 invite

 ![Pramod P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pramod P.")
PP

Pramod P.

Admin Consultant - Australia

Small-Business (50 or fewer emp.)

12/20/2022

"Paytm Review"

4.5/5

What do you like best about Paytm Business?

The best thing which i like the most about paytm is it's paytm bank, I have a sperate banks for my personal transactions from which i can pay any where to anyone. No convience fees is charged from us to use that account lr to make any payment. It is easy to use you can add your other account too so it's easy to transfer fund from a single application you dont have to open different different app to transfer your money to someone you can do ghis via paytm. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

The thing which I genuinely dislike about paytm is sometime it sucks, it take too much time to make payment and after that sometimes it declined the payment. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

My recommendation for those you don't use paytm is you can give it a try i betyou will love this application because it provides you lots of option to make payment like you can pay via your paytm bank account you can pay via paytm wallet you can pay via your paytm postpaid and lastly from your other accounts as well and it gives you lots pf coupon on every transaction you made. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

So talking about the problems whicj paytm is solving nowdays is quick fund transfers, you can easily transfer 100,000 rupees in a second from 1 account to another account.

Less chances of theft, because of the security pin your money is safe. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

UM

Umesh M.

Product Consultant

Financial Services

Small-Business (50 or fewer emp.)

11/16/2022

"Best payments app for money transfers and Utilities"

5/5

What do you like best about Paytm Business?

I get a voice-enabled machine integrated with the tool, that whenever a payment happens, it gives voice confirmation for real-time verififcation.

The best thing is I can easily make payments with a unique code or directly to their mobile number or QR code. I can link my bank accounts, check the balances instantly, and even make bank transfers with a single click. Just love this app. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Sometimes the utility bill payments are stuck and held in the processing state for more than 2-3 days; even the help center or support center responds less.

My credit card bill payment was once held for two days, money got debited, but the bill payment was not made. Can improve in this area. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

I highly suggest using Paytm for all your business purposes, integration, and bank and utility bill payments with a smooth and easy process. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

We use Paytm Business tools for our business purpose and payments.

I can make money transfers, utility bill payments, and everything in one place, in a single click with easy and payment turnaround time is so less and quick.

I can track all the money payments, both payments and received ones, in a smooth and understandable passbook dashboard. Review collected by and hosted on G2.com.

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11/29/2022
Validated ReviewerIncentivizedSource: G2 invite

 ![Anil B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anil B.")
AB

Anil B.

Director Of Operations

Small-Business (50 or fewer emp.)

2/25/2023

"Paytm Business: easy to use"

5/5

What do you like best about Paytm Business?

Paytm offers wide range of service to business community. Especially after lockdown the digital transitions have gathered much attention. Users can pay with ease to the respective business directly from there wallet or linked bank account via mobile phone Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

It needs proper internet connectivity all the time , it's a cloud based software so fraud is possible if users don't use it wisely. You need to secure your main bank as one OTP can empty all your hard earned money Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

During pendamic this offered wide connectivity to receive payment digitally and helped business to keep growing and fulfilling needs of every client nearly on real-time basis Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![JATIN G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JATIN G.")
JG

JATIN G.

Associate Researcher

Small-Business (50 or fewer emp.)

10/16/2021

"Accepting Business Payment now Easier"

4/5

What do you like best about Paytm Business?

Easy to accept the payments sing Paytm business app. Easy to use and install.

Available for both IoS and Andriod.

The app can also be synchronized with various external sound devices that announce receiving every payment.

Good application for daily transactions.

very easy know your customer process. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Transactions settlement time is longer. All settlement after 24 hours. No option to settle funds immediately.

Refund option need to be customized. As only full refund option is available. No option to partial refund the payment.

Customer support is rarely available. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

My recommendation to others is that use this application to ease transactions and record management. It helps in generation all the bussiness reports that further helps an person to gain insights regarding the finincial position of the bussiness. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

It solves the problem of daily sales record maintenance. Also, we can add the staff members to the same account.

It makes it easy to maintain the ledger of each employee separately.

Day-to-day profit calculations and expense calculations become easier. Review collected by and hosted on G2.com.

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9/9/2022
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Paytm Business? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Paytm Business
](https://www.g2.com/products/paytm-business/discussions/new)

GU

Guest User
•
Last activity about 4 years ago

What are the features of Paytm?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/what-are-the-features-of-paytm)

 ![Md J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Md J.")
MJ

Md Jamil
•
Last activity almost 4 years ago

Paytm customer care number | PAYTM UPI Customer Service

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/paytm-customer-care-number-paytm-upi-customer-service)

[
View all Discussions
](https://www.g2.com/products/paytm-business/discuss)

## Pricing Insights

Averages based on real user reviews.

### Average Discount

17%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/paytm-business/pricing)

Paytm Business Comparisons

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4.4/5(2,748)

[
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##### 
##### Paytm Business Features

Payment Options

Coupons, Discounts, Promotions, and Gift Cards

Recurring Billing

Instant Payment

Administration

Reporting/Dashboards

User, Role, and Access Management

Payout Time

Security

Fraud Protection Tools

Two-Factor Authentication

Development

Customization (Fields, Objects, and Layouts)

Accounting Software Integration

E-Commerce Software Integration

[
View More Features
](https://www.g2.com/products/paytm-business/features)

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[Payment Gateways](https://www.g2.com/categories/payment-gateways)

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