--- title: Paytm Business Reviews meta\_title: 'Paytm Business Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 281 reviews by the users' company size, role or industry to find out how Paytm Business works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 281 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Payment url: https://www.g2.com/categories/payment ---

# Paytm Business Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Paytm Business but has limited features.  
  
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More than 17 million Payment Partners use Paytm for Business - India's most trusted payments platform.The easiest way to accept payments everywhere. At Paytm we try to enable all sellers and merchants to go cashless! We offer a variety of payment solutions for all businesses from a local teashop to large international organizations, everyone can use Paytm!

* * *

Seller
[Paytm](https://www.g2.com/sellers/paytm)
Discussions
[Paytm Business Community](https://www.g2.com/products/paytm-business/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Punit Kumar

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## Value at a Glance

Averages based on real user reviews.

### Average Discount

17%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/paytm-business/pricing)

## Top-Rated Alternatives

[

 ![PayPal Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayPal Payments")

PayPal Payments

4.4/5(2,747)

](https://www.g2.com/products/paypal/reviews)

[

 ![Razorpay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Razorpay")

Razorpay

4.2/5(122)

](https://www.g2.com/products/razorpay/reviews)

[

 ![PayU](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayU")

PayU

3.1/5(25)

](https://www.g2.com/products/payu/reviews)

[
View All Alternatives
](https://www.g2.com/products/paytm-business/competitors/alternatives)

## User Insights

Average based on 281 real user reviews.

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Karandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karandeep S.")
KS

Karandeep S.

Associate engineer || technology 

Small-Business (50 or fewer emp.)

10/3/2023

"The Business expert- Paytm Business"

5/5

What do you like best about Paytm Business?

The one qr payment system in the app is quite Amazing. My father owns a cab and the driver has this Paytm Business QR in the cab . It directs the payment directly to my father's bank account and even shows the transaction summary upto 1 year in the past. The settlement is quite quick and there are no hidden charges in the app. It is very useful for small as well as large scale businesses. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

There are no flaws in it. The best app in the market for business payments. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Businesses can regulate payments from their customers in a very efficient way without any charges . That's the best thing about Paytm Business Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Organic

KD

Keshav D.

Service provider

Mid-Market (51-1000 emp.)

9/10/2023

"It is very nice app for the vendors and merchants for the online payments which business smooth."

5/5

What do you like best about Paytm Business?

The most helpful thing is that we dont have to carry the cash or cheque for any transaction, it can be just made through an mobile app which makes convienient by doing it from any where to anyone. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Sometimes the transaction takes time and it show under processing and the amount got deduct from the account, at that time the user become panic and he/ she has to wait when the transaction will be successful. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Its benefitting by saving the time and cost which a person was usually doing earlier to deposit the amount in the bank and for the transportation to seetle any transaction. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Abhishek K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek K.")
AK

Abhishek K.

QA Analyst

Enterprise (\> 1000 emp.)

1/21/2023

"Paytm Business : Best app for merchants"

5/5

What do you like best about Paytm Business?

Best payment app for merchants in the market

Instant payment notification over mobile app and soundbox.

Ui is straightforward, and an instant settlement to bank option is available. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Need much better offers for merchant

SSometimes, soundbox faces issues as no notification is received from the payment soundbox.

No other issues found till now. Rest all is good. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Easy Payment Solution with instant notification.

Saves merchant as well as User time.

Complete calculative information for payment so merchants can track their money. Review collected by and hosted on G2.com.

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7/16/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Shreyas M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shreyas M.")
SM

Shreyas M.

Small-Business (50 or fewer emp.)

3/31/2023

"Buisness payments made easier and secure"

5/5

What do you like best about Paytm Business?

Paytm Business is so easy to use and so convenient for user usage. It is helpful to both Smallscale and largescale businesses. It allows us to take payment through credit Card, Paytm Post Paid, Paytm wallet, debit Card, UPI and many more which makes it better than others. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Well, I don't feel there is anything wrong about Paytm Business. But sometimes they take a lot of time to respond while on call. That is a bit irritating. Few times there system takes a lot of time to load. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Paytm Business is very helpful and it is reliable for small businesses. Over all it is so safe and secure for usage which makes it the best for usage. It is easy and comparably very fast. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Deepak g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak g.")
DG

Deepak g.

Senior Executives 

Market Research

Small-Business (50 or fewer emp.)

8/8/2023

"Bench Mark of Online Payment"

4/5

What do you like best about Paytm Business?

Paytm Providing Good Service Like In a same Intra day Payments are Getting Transfered to Our Linked Account.

1. Can Easily Track each and Every Transaction.

2. No such any Hidden charges

3. Quick Response

4. Business app Supportive Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Some time Transaction amount pause and will deposite in a next day

Customers some time fails Payment failure Issue

Offenly Server Issue

App will restart here and There Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Cashless Business

Quick Payments

allowing direct account Transactions

Receiver Confirmation

Our Dital Swiping Machine allowing TAP Payments And Denomination Generated Scanner Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![PRAVEEN D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRAVEEN D.")
PD

PRAVEEN D.

VCC

Small-Business (50 or fewer emp.)

4/15/2023

"Pay anytime from anywhere for all type of payment"

5/5

What do you like best about Paytm Business?

Transaction failure rate is very low comparing to others payment apps, offering new contest, providing bank services through that we can opt advance money and pay later as like all bank features is online. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Offers are useless or less comparing to others app which make it low usable regarding cash. Cash back is low and layout changes timely and product is somewhat costly than other platforms. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

For apying all types of payment like EMI for credit cards, all type of transaction to bank accounts directly and shops. Even in recharging bills like water bill, electricity bill, etc. Review collected by and hosted on G2.com.

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4/19/2023
Current UserValidated ReviewerSource: Organic

 ![Abhilasha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhilasha S.")
AS

Abhilasha S.

Recruitment Specialist

Small-Business (50 or fewer emp.)

6/22/2023

"A short and honest review about Paytm Business"

4.5/5

What do you like best about Paytm Business?

- Easy to create an account and set up.

- Can check all the payments on a single dashboard.

- Push notification on every payment.

- 99% payment become successful remaining refund get immediately. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

It is a perfect payment platform. There is nothing to dislike about it. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

It helps us to receive payment very conveniently. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Bharath D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bharath D.")
BD

Bharath D.

Software Engineer

Enterprise (\> 1000 emp.)

2/14/2023

"Good payment experience without any glitches or delays"

4.5/5

What do you like best about Paytm Business?

Paytm's UI is very efficient and highly commendable. Anyone can navigate through the app effortlessly. This helps in the reachability and expandability of the customer base, mainly in rural India. Overall the app has smooth interfaces as compared to other online payment partners. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

The vague reward system gives out highly extrinsic rewards most of the time. Sometimes, the app seems to be congested with its variety of icons and uses. I would suggest a more systematic UI; most of the time, it's confusing. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

It is a beautiful app with a mildly confusing interface. But, its advantages nullify the disadvantages. It offers a variety of options like paying online, sending money to a bank account, recharging, bill payments, etc. Overall it has been a good experience paytm. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Paytm is helping us cover the disadvantages of cash transactions. It makes cash transfer a smooth and seamless experience. It has reduced the burden of waiting long times in queues at banks or ATM's hence saving us a lot of time. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![gullipalli v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "gullipalli v.")
GV

gullipalli v.

Graduate Engineering Trainee

Small-Business (50 or fewer emp.)

2/10/2023

"Digital Transaction through paytm"

5/5

What do you like best about Paytm Business?

I liked the Paytm because it is used to digital transcations, we can pay any bills through paytm and transfer money from debit and credit card. And also add amount to the wallet sometimes these wallet amount is when upi bank servers are down then we can use this paytm wallet money this service is very useful to us.we can book movie tickets and also book gas cylinders also through this application we can check credit score and pay challans . We can take loans from the paytm gor limited users. We can also take postpaid account in paytm and use that money and pay after one month like a credit card it is the better service compared to other apps. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

In paytm it takes extra charge when we can pay any through credit card. We can't re-pay postpaid bill less than one rupee,when we contact with customer the assistance takes more time to replay and customer service response takes longer time. The paytm cashbacks and rewards are not useful to the user that rewards are not regular used items for any customers. Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

We have to add one option now a days some members don't have atm cards, they can take money through aadhar number and provide biometric to takes money users can use other apps if we can add this feature it will helps to users. And one more feature is we can book Uber and Ola services through paytm it is also helpful to users. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Now a days all are using paytms to make digital transactions,it is very helpful during covid. We can do all kinds of payments through paytm. We can pay out students fees and house rent through paytm.it helpful to the users easily paid money and conveniently. We don't carry cash at anywhere we can easily pay money through scanner or mobile number. By using paytm to pay rents it is used as proofs also . The entire transaction of candidate history will be saved in theirs contact ,it will never removed or deleted. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
GF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

2/8/2023

"A Perfect Solution for a World of Digital Transactions"

4/5

What do you like best about Paytm Business?

I like using Paytm because of the following multiple factors:

- It has an incredible UI

- The digital wallet

- Numerous payment options like debit and credit cards, UPI, etc.

- It is pretty simple to transfer money from your Paytm wallet to your bank account

- The application can likewise be accessible in your local language

- Quick and simple to utilise Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

- Terrible customer care. It takes a long time for the team to answer back. The process should be more quick and more active.

- Paytm provides many rewards and cashback on making a payment, but all of them are pointless and not much helpful.

- It also charges some amount of money when paying through a credit card Review collected by and hosted on G2.com.

Recommendations to others considering Paytm Business:

Paytm is excellent for all types of mobile payments that one is thinking about. It includes various e-payments such as home bills (electricity bill, water bill, etc.): booking films, transport, train and flight tickets; ordering food online and making the payment; and much more. My experience with Paytm has been smooth and hassle-free. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

The digital wallet of Paytm helps in making payments effectively and faster. Pretty much every business today is utilising Paytm to acknowledge payments. It's one spot for all kinds of payments. We could pay our educational expenses, home lease and pay off debts. It helps you in carrying out your transactions easily and conveniently. You can just scan the QR code or enter their phone number to pay anytime and anywhere, even if you do not have cash. Thus, Paytm is one spot to go for all our monetary exchanges. Review collected by and hosted on G2.com.

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Validated ReviewerSource: G2 invite

## Questions about Paytm Business? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Paytm Business
](https://www.g2.com/products/paytm-business/discussions/new)

GU

Guest User
•
Last activity about 4 years ago

What are the features of Paytm?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/what-are-the-features-of-paytm)

 ![Md J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Md J.")
MJ

Md Jamil
•
Last activity almost 4 years ago

Paytm customer care number | PAYTM UPI Customer Service

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/paytm-customer-care-number-paytm-upi-customer-service)

[
View all Discussions
](https://www.g2.com/products/paytm-business/discuss)

## Pricing Insights

Averages based on real user reviews.

### Average Discount

17%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/paytm-business/pricing)

Paytm Business Comparisons

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##### 
##### Paytm Business Features

Payment Options

Coupons, Discounts, Promotions, and Gift Cards

Recurring Billing

Instant Payment

Administration

Reporting/Dashboards

User, Role, and Access Management

Payout Time

Security

Fraud Protection Tools

Two-Factor Authentication

Development

Customization (Fields, Objects, and Layouts)

Accounting Software Integration

E-Commerce Software Integration

[
View More Features
](https://www.g2.com/products/paytm-business/features)

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[Payment Gateways](https://www.g2.com/categories/payment-gateways)

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