--- title: Paytm Business Reviews meta\_title: 'Paytm Business Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 281 reviews by the users' company size, role or industry to find out how Paytm Business works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 281 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Payment url: https://www.g2.com/categories/payment ---

# Paytm Business Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Paytm Business but has limited features.  
  
Are you part of the Paytm Business team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

More than 17 million Payment Partners use Paytm for Business - India's most trusted payments platform.The easiest way to accept payments everywhere. At Paytm we try to enable all sellers and merchants to go cashless! We offer a variety of payment solutions for all businesses from a local teashop to large international organizations, everyone can use Paytm!

* * *

Seller
[Paytm](https://www.g2.com/sellers/paytm)
Discussions
[Paytm Business Community](https://www.g2.com/products/paytm-business/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Punit Kumar

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## Value at a Glance

Averages based on real user reviews.

### Average Discount

17%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/paytm-business/pricing)

## Top-Rated Alternatives

[

 ![PayPal Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayPal Payments")

PayPal Payments

4.4/5(2,748)

](https://www.g2.com/products/paypal/reviews)

[

 ![Razorpay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Razorpay")

Razorpay

4.2/5(122)

](https://www.g2.com/products/razorpay/reviews)

[

 ![PayU](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayU")

PayU

3.1/5(25)

](https://www.g2.com/products/payu/reviews)

[
View All Alternatives
](https://www.g2.com/products/paytm-business/competitors/alternatives)

## User Insights

Average based on 281 real user reviews.

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

AM

Ayush M.

Statistical Programmer

Small-Business (50 or fewer emp.)

11/7/2024

"Paytm Business"

5/5

What do you like best about Paytm Business?

Easy and effective user interface, quick process. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Rather than providing cashback they give offers and some of the offers are useless. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

It provides us secure and easy payments Review collected by and hosted on G2.com.

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Validated ReviewerSource: Thank You page

 ![Priyanka S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priyanka S.")
PS

Priyanka S.

Account Coordinator

Small-Business (50 or fewer emp.)

1/5/2024

"Everyone's favorite app for payment"

4/5

What do you like best about Paytm Business?

Paytm business is very user-friendly. As a small business owner is saw multiple users like me who are using the app. It is the most popular app for everyone. Also, with the app we can pay with just a quick scan even by using our credit card. My every day starts with this app and it is very easy to implement when I start using it. The highlighting feature of Paytm business is its quick support, they are super active. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

The thing which I dislike about Paytm is the delay it is showing while transactions. As a small business owner, the money must reflect instantly. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

As a small business owner, we are dealing with cash initially, but when we are working digitally, Paytm is my first choice. It's a very time saving app and easy to use. The added point for this is the easy swiping machine they offer. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Akash S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akash S.")
AS

Akash S.

Quality Assurance Engineer

Small-Business (50 or fewer emp.)

12/11/2023

"Paytm business - Really an excellent way to accept payments on the go"

5/5

What do you like best about Paytm Business?

Paytm business is really an excellent step towards accepting payments on the go from your customers and transfer money directly into your bank accounts without any worries. It is a smarter way of running your business in just no time. Business of any scale can be easily registered on paytm business with minimal documentation. It can be implemented on the go with full spport by paytm team for any doubts or queries or support needed at the time of enrollment. It can be used multiple times free of charge and money can be transferred easily into the merchants account whenever needed. So wasy to integrate world wide by multiple merchants and stores. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Doesn't have any drawbacks as of now according to my usage. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Pytm business helped me to provide a gateway for accepting payments at my store on the go without any hassle. Just a scan is needed for doing payments and the amount directly gets credited into my account in no while. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
UA

Verified User in Accounting

Mid-Market (51-1000 emp.)

7/27/2024

Business partner of the seller or seller's competitor, not included in G2 scores.

"One stop platform to accept payments"

5/5

What do you like best about Paytm Business?

Payments can be accepted from various mediums such as credit card, debit cards, upi Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Nothing as it allows real time transfers Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

It is providing a medium where payments can be accepted Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Ajoob S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajoob S.")
AS

Ajoob S.

Mid-Market (51-1000 emp.)

3/4/2024

"BEST PAYMENT METHOD TO SEND AND RECIEVE MONEY INSTANTLY"

4.5/5

What do you like best about Paytm Business?

the best about paytm for business is the transaction will be settled immediately. there is very less chances of payment failure. we can eaily pay at any merchants by simply scanning the qr code or entering the upi code. we can pay and recieve money directly to bank account or to the wallet. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

the customer support need to be improved for and user interface feels so conufusing. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

we use paytm for business in our distribution centers to receive the bill amount into the bank account instantly. the customers can eaily pay at our office by scanning the qr codes Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Sahil k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sahil k.")
SK

Sahil k.

Merchant Experience Specialist

Small-Business (50 or fewer emp.)

6/19/2024

"An efficient application for your payments."

3.5/5

What do you like best about Paytm Business?

Live transaction monitoring while the customers pay. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Charges not clearly mentioned in the app until the settlement is received. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

The ease of access for people who are not mobile friendly. This creates a huge difference when compared to other payment applications. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![S. Ashok K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "S. Ashok K.")
SK

S. Ashok K.

R&D Research Engineer 

Small-Business (50 or fewer emp.)

8/17/2023

"Paytm swipe machine problem"

0.5/5

What do you like best about Paytm Business?

Previously I like now they grown little bit they're showing their attitude. Soon it will go down.

Don't buy and use Paytm swipe machine. Lot of problems were faced. They have mentioned Customer care service 24/7 it's not true don't trust. Once you bought the machine that's it you've have suffer lot, your business also affect too so be careful before buying paytm swipe machine. It's one of the worst machine and services also very very poor. If negative mark mentioned, I'm ready to give - 9. This is not only my problem, many retailers are facing. Their service was very poor.. Paytm was simply cheating the customer and retailers. Be careful... Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Business ethics they don't have even 1%. What kind of service paytm gave to the customers and retailers. Retailers are very poor. I bought swipe machine from Paytm it was working only 3 times after that it was not working. So I raise complain to the paytm customer care service. This type of customer care service I never ever seen anywhere. Almost 2 weeks over, everyday they told wait for tody wait tomorrow likewise they are cheating me. Till date no one came to solve the swipe machine problem. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

Nothing solved Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Sattwik M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sattwik M.")
SM

Sattwik M.

Review Freelancer(Specialist)

Mid-Market (51-1000 emp.)

12/14/2023

"This payment gateway is very fast for business transactions"

5/5

What do you like best about Paytm Business?

Only Paytm business allows me to withdraw the money from my Paytm gift wallet balance. It supports instant payment with Paytm payments bank. It is easy to use and I use this frequently to convert my Paytm gift cards (received from Shiksha.com) Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Sometimes the amount takes higher time to reach my account. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

It accepts the payment from paytm gift wallet. I get payments from shiksha in paytm gift wallet. Only with paytm business I am able to take the money in my bank account. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![CHINTALA P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CHINTALA P.")
CP

CHINTALA P.

Mid-Market (51-1000 emp.)

6/29/2023

"""All In One For Payments"""

4.5/5

What do you like best about Paytm Business?

The best thing about payment business is that they provide business account for each and every business. They provide sound boxes and card machine for payment purposes. And the technology used in sound boxes is very convenient to use. And they provide loans based on the payments they get from the business applications. And we can make payments easily. We can pay recharges and bills through Paytm. And by scanning the scanners we can use our credit cards as well. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

The dislike about Paytm business is that they charge an extra amount for accesories provided by them. And we have to pay the fee for every month. And now a days deduction charges increased compared to other applications. And the settlement of the payments take time to settle in our bank accounts for one day or more. Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

They are solving to give Paytm business accounts for maximum number of people applying for it. And made the payments secure and easier for various businesses. And gives simplified payments. And large customer reach. Providing loans based on the credit usage and more opportunities for different businesses.Paytm Business solves the challenges faced by businesses in terms of payments, customer reach, inventory management, credibility, integration, financial services, and marketing. By addressing these problems, Paytm Business helps businesses streamline their operations, expand their customer base, improve financial stability, and ultimately grow their business. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Nitin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nitin S.")
NS

Nitin S.

Software developer

Small-Business (50 or fewer emp.)

2/27/2024

"Paytm Business"

5/5

What do you like best about Paytm Business?

It is convenient to use

And easy transaction

Excellent interface Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Sometimes it does not work as expected

Some features need to be added Review collected by and hosted on G2.com.

What problems is Paytm Business solving and how is that benefiting you?

No need to carry cash Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

## Questions about Paytm Business? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Paytm Business
](https://www.g2.com/products/paytm-business/discussions/new)

GU

Guest User
•
Last activity about 4 years ago

What are the features of Paytm?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/what-are-the-features-of-paytm)

 ![Md J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Md J.")
MJ

Md Jamil
•
Last activity almost 4 years ago

Paytm customer care number | PAYTM UPI Customer Service

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/paytm-customer-care-number-paytm-upi-customer-service)

[
View all Discussions
](https://www.g2.com/products/paytm-business/discuss)

## Pricing Insights

Averages based on real user reviews.

### Average Discount

17%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/paytm-business/pricing)

Paytm Business Comparisons

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[
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##### 
##### Paytm Business Features

Payment Options

Coupons, Discounts, Promotions, and Gift Cards

Recurring Billing

Instant Payment

Administration

Reporting/Dashboards

User, Role, and Access Management

Payout Time

Security

Fraud Protection Tools

Two-Factor Authentication

Development

Customization (Fields, Objects, and Layouts)

Accounting Software Integration

E-Commerce Software Integration

[
View More Features
](https://www.g2.com/products/paytm-business/features)

##### Categories on G2

[Payment Gateways](https://www.g2.com/categories/payment-gateways)

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