The name, its good name, but that's abour it. Review collected by and hosted on G2.com.

Title: One of the Most Overengineered and Costly Payroll Platforms We’ve Used

Paycom turned what should be a straightforward payroll process into a time-consuming, expensive, and frustrating experience. The platform is unnecessarily complex, unintuitive, and clearly built around Paycom’s internal structure rather than customer efficiency.

Instead of saving time or reducing cost, Paycom significantly increased both. Routine payroll tasks required excessive steps, constant oversight, and avoidable administrative effort. What was positioned as a modern, all-in-one solution functioned more like a system that demands full-time attention just to keep payroll running correctly.

Pricing was quoted based on a weekly payroll assumption, yet the agreement itself does not clearly restrict payroll frequency. Despite this, any attempt to reduce cost or simplify operations exposed how rigid and inefficient the system truly is. The effort required to make basic operational adjustments was disproportionate and unreasonable.

The contrast became obvious immediately after switching to another payroll provider with comparable features. Payroll that previously took unnecessary time, effort, and explanation became simple, fast, and intuitive — highlighting just how overcomplicated Paycom is by design.

Paycom may be tolerable for very large organizations with dedicated payroll teams and high tolerance for complexity. For companies seeking clarity, efficiency, and cost control, this platform delivered the opposite and proved to be a costly mistake. Review collected by and hosted on G2.com.

Paycom has really streamlined my companies payroll and tax system! It has been very easy to transparently see how my paycheck is broken down and I enjoy their informative lessons they also have available! Review collected by and hosted on G2.com.

The only thing I dislike about Paycom is that I cannot delete a previous years state tax set up -- I moved from one state to another and I still see the previous state in my tax section. Review collected by and hosted on G2.com.

I like the Payroll feature, and I like the way the onboarding works. Review collected by and hosted on G2.com.

Some of the features, especially in the Talent Acquisition section, are convoluted. There are sections of paycom from employee and applicant that should be able to link to one another and they do not. Review collected by and hosted on G2.com.

Website layout and customer service when replying to issues. Review collected by and hosted on G2.com.

Reporting - feels like we are limited to specific reports. Review collected by and hosted on G2.com.

I like that its not hard to understand and it actually shows you everything you would need to know about your pto and pay checks Review collected by and hosted on G2.com.

The obly down sides is yhat the app can tend to be a tiny bit glitchy at times Review collected by and hosted on G2.com.

I like that Paycom is user-friendly, with all of the essential details easily sourced to interact with and process payroll, as an employee and as a processor. Review collected by and hosted on G2.com.

The only downsides that I encounter with Paycom are technical and momentary, and do not hinder my ability to access information or process as needed. Review collected by and hosted on G2.com.

I can find everything having to due with my financial stuff in one place and make request all in the same place. Review collected by and hosted on G2.com.

Sometimes it scrolls for more than a minute causing me to clock in or out late. Sometimes it does not open and I need to use alternative methods to clock in or out. Lastly, I take a 1 hour lunch but paycom flags me for being late at 45 minutes. Review collected by and hosted on G2.com.

Efficiency: The single-database system and automation features streamline processes and reduce administrative work for tasks like payroll, onboarding, and talent management.

Accuracy: Automating payroll and giving employees the ability to fix errors before submission helps eliminate costly post-payroll corrections.

Adaptability: The software can be customized for different business needs, and it handles compliance and other complex HR tasks, making it a vital tool for management. Review collected by and hosted on G2.com.

System Errors: Users have experienced significant problems with core functions, including incorrect employee setups, malfunctioning paid time off (PTO) accruals, and erroneous tax calculations.

Poor Mobile and Module Functionality: While the main payroll module is often seen as adequate, other modules like the Learning Management System (LMS) and parts of the mobile app interface are described as "clunky" or difficult to navigate. Review collected by and hosted on G2.com.

Mobile App, self service employee functions Review collected by and hosted on G2.com.

Reports- just need to spend more time understanding how to get what I need Review collected by and hosted on G2.com.

I like how intuitive the system is. Clocking in and out is simple. Changing my direct deposit bank information was so fast and easy. Review collected by and hosted on G2.com.

Figuring out how to edit/remove punches felt like a slight learning curve but eventually I figured it out. I did have some issues with not being registered in a geographical location when clocking out but it often resolved itself once disconnected from my work wifi. Review collected by and hosted on G2.com.