The program is very user-friendly and easy to use. The layout of options is clear and concise and you never have to wonder what menu to choose to find the option you are looking to use. There is also the benefit of not having too many menus with a million different subcategories under each tab. We believe the streamlined structure of the program is what makes it so easy to navigate. They provide you with several different screen options so you can customize what is on your welcome screen based on what options you use the most frequently, or that are most relevant to you and your company. This helps to filter out those options that don't apply to your sector. For example, as a non-profit company, we do not need to have any revenue or sales menus to track performance whereas most other businesses would need those. The most helpful part of this program has been the ease of keeping track of hours logged across the board of hundreds of employees in various locations as well as those working remotely is very easy using this program and has been a major help throughout all the changes we have made due to COVID-19. We have had to restructure the daily basis of our organization and how we function and Papershift has made this possible, regardless of where each of our employees is working from. The price for the use of this program is also not bad at all in comparison to similar products out there that do the same thing, or perform similar functions. Review collected by and hosted on G2.com.
There is not much that we don't like about the program. Maybe it could use more frequent updates to help any bugs or prevent software from lagging. It would also be great if it was more compatible between different programs that others use frequently like Excel or Apple products. Almost all of our staff has iPhones now and there have been several complaints about their timesheets not being easily viewed on their phones. In addition, we don't always see their requests for time off when they input those dates through their phone. All of our Android users seem to be relatively happy using the mobile platform version of Papershift. Review collected by and hosted on G2.com.
