--- title: Paperform Reviews meta_title: 'Paperform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 87 reviews by the users' company size, role or industry to find out how Paperform works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 87 scale: '5' date_modified: '2026-10-12' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Paperform Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Paperform, praising its intuitive interface and robust capabilities. (14 mentions)
Users commend Paperform for its exceptional customer support, highlighting quick responses and solutions from dedicated agents. (13 mentions)
Users appreciate the exceptional support from Paperform, highlighting the team's responsiveness and genuine helpfulness. (11 mentions)
Users find Paperform's intuitive interface strikingly designed and easy to use, enhancing their form-building experience. (11 mentions)
Users rave about Paperform's remarkable flexibility, enabling them to create tailored solutions seamlessly and effectively. (7 mentions)
Users find the limited customization options of Paperform restrictive, impacting their ability to tailor solutions effectively. (3 mentions)
Users find Paperform's pricing to be expensive, particularly for small businesses needing advanced customization features. (2 mentions)
Users note a lack of niche features in Paperform, though updates and support are commendable. (2 mentions)
Users face optional white label limits and only one calendar integration, potentially hindering customization and convenience. (2 mentions)
Users wish for improved customization of webhook outputs to eliminate dependency on third-party applications for integration. (1 mentions)

5 Pros or Advantages of Paperform

5 Cons or Disadvantages of Paperform

Paperform Reviews (87)

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Reviews

Paperform Reviews (87)

View 1 Video Reviews
4.8
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HS
Harry S.
Director
Small-Business (50 or fewer emp.)
"Very Easy to Use"
5/5
What do you like best about Paperform?

Ease of use, even with complex information flows across the form. We've used other form builders but the UX on Paperform is much more intuitive.

The support team is on point. I like how they try to understand the use case before recommending a course of action. This helps me as a business user to focus on the experience our customers and prospects will have upon interacting with our brand rather than getting lost in technical details. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

Solutions are still evolving for specific use cases, which is understandable. Review collected by and hosted on G2.com.

Stephanie S.
SS
Stephanie S.
Director Ejecutivo
Small-Business (50 or fewer emp.)
"Best make your own app software out there"
5/5
What do you like best about Paperform?

I love the software. It is the only software I have seen that connects a clean web-like feel with really amazing calculation functionality. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

The only thing I think the software is really missing is a table lookup function. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"A More Efficient Survey: Paperform"
4/5
What do you like best about Paperform?

I love Paperform because it has really helped our college as we are still in process of building a website. Paperform is great because we can easily send our form link to have others fill out our in depth character reference forms. I love the look of the webpage. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

I would love if you could be able to have it automatically send things to someone through entering in that persons email address. I always have to copy and paste the link. Review collected by and hosted on G2.com.

Verified User in Environmental Services
UE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"Versatile survey tool"
4.5/5
What do you like best about Paperform?

Paperform has a nice interface for both survey creators and survey takers. What makes it most valuable for my purposes is the integration with Zapier that allows me to trigger a variety of additional applications based on survey responses. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

It can be a little bit clunky to edit questions sometimes. It requires going to a separate page to edit, for example, the multiple choice options, or to make a question required, or to change other settings. It would be nice to be able to do that more seamlessly. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"A truly GREAT form builder"
5/5
What do you like best about Paperform?

It is beautiful, easy to use, reliable and does everything that I need it to do, well. Paperform is truly the best I have found online. I must of signed up to over 20 form builder free trials, including google forms, wufoo, typeform & 123formbuilder, none had all the functionality/beauty that I was looking for. I am extremely happy I found Paperform and I wish the company great success. I can tell they have been very thoughtful with their design and functionality choices. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

Maybe I am a bad critic but I have nothing bad to say about Paperform, it is an amazing form builder. I would be surprised to meet someone that had tried it, and could say something bad about it. Review collected by and hosted on G2.com.

NH
Neeraj H.
Product Manager
Mid-Market (51-1000 emp.)
"Very powerful and simple to use, form builder"
5/5
What do you like best about Paperform?

PaperForm has an elegant user interface. Its WYSIWYG editor makes the user experience simple and intuitive. PaperForm has replaced gravity forms for me because of its more robust features (such as the creation of sign-up pages and basic landing pages, ability to collect payments, etc). The tool comes with integrations via Zapier that allow collection of leads directly into your CRM. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

PaperForm has several templates but somehow feels restrictive in terms of design. They have an inflexible page format that may not gel with your own site's design sensibilities. In addition, the tool has several templates. The product could do a better job with making these more accessible to users. Review collected by and hosted on G2.com.

Aaron S.
AS
Aaron S.
Author
Small-Business (50 or fewer emp.)
"Reads my mind, does everything"
5/5
What do you like best about Paperform?

Paperform is incredibly easy+intuitive to use, and is so rich with features that if I can imagine it, then I can do it. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

could maybe be a bit more powerful in terms of custom graphics (backgrounds, etc.) Review collected by and hosted on G2.com.

Carsten P.
CP
Carsten P.
Product Marketing & Growth Consultant
Small-Business (50 or fewer emp.)
"A great alternative to other survey tools"
5/5
What do you like best about Paperform?

Very easy to use, drag and drop functionality, good customization features, very good value for money. You can use the tool for all sorts of surveys, feedback forms, market research and they look good on a mobile device. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

Although they offer a Zapier integration, I would have liked the ability to better pre-populate forms with data. I know this is possible for some plans, I just struggled setting something up where fields were populated based on the query string I pass along. Review collected by and hosted on G2.com.

Brittany C.
BC
Brittany C.
Owner
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Best "Paper" Form"
5/5
What do you like best about Paperform?

I love all the features. I can easily create whatever type of form I need to collect information. I use this program to manage my team, events, collect leads, and so much more. The possibilities for this program are endless. All the information is easily adapted in an excel sheet for review. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

There really is not anything that I do not dislike about this program. Review collected by and hosted on G2.com.

⛰ Jordan R.
⛰R
⛰ Jordan R.
Co-Founder & #NoCode CTO
Small-Business (50 or fewer emp.)
"Best Form Builder I've Ever Used - Not Even Close"
5/5
What do you like best about Paperform?

Awesome form builder! Can do it all. Incredibly intuitive. Tons of great templates. Tons of functionality. Webhooks, integrations, Zapier, images, conditional logic, website embedding, etc.

VERY robust & very beautiful platform. The developers have done a tremendous job. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

There are rare occasions where I wish the product price calcs could get a little more granular (such as price based on size / color, etc)... Maybe it can & I haven't found it yet! :) Review collected by and hosted on G2.com.