--- title: Paperform Reviews meta_title: 'Paperform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 87 reviews by the users' company size, role or industry to find out how Paperform works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 87 scale: '5' date_modified: '2026-10-12' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Paperform Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Paperform, praising its intuitive interface and robust capabilities. (14 mentions)
Users commend Paperform for its exceptional customer support, highlighting quick responses and solutions from dedicated agents. (13 mentions)
Users appreciate the exceptional support from Paperform, highlighting the team's responsiveness and genuine helpfulness. (11 mentions)
Users find Paperform's intuitive interface strikingly designed and easy to use, enhancing their form-building experience. (11 mentions)
Users rave about Paperform's remarkable flexibility, enabling them to create tailored solutions seamlessly and effectively. (7 mentions)
Users find the limited customization options of Paperform restrictive, impacting their ability to tailor solutions effectively. (3 mentions)
Users find Paperform's pricing to be expensive, particularly for small businesses needing advanced customization features. (2 mentions)
Users note a lack of niche features in Paperform, though updates and support are commendable. (2 mentions)
Users face optional white label limits and only one calendar integration, potentially hindering customization and convenience. (2 mentions)
Users wish for improved customization of webhook outputs to eliminate dependency on third-party applications for integration. (1 mentions)

5 Pros or Advantages of Paperform

5 Cons or Disadvantages of Paperform

Paperform Reviews (87)

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Reviews

Paperform Reviews (87)

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4.8
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Kuvam M.
KM
Kuvam M.
Vice President
Small-Business (50 or fewer emp.)
"Creative way to create forms"
5/5
What do you like best about Paperform?

We use paperform for all our projects. We use it daily and have integrated it with Zulip Chat, our internal communication platform. The whole interface is fantastic, and before using paperform, I couldn’t think we could do so much from just a form builder software. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

I dont dislike anything about paperform. I think the price is on the higher side, which limits a lot of small organizations from using it. It will be great if it can come up with better pricing for nonprofits. Review collected by and hosted on G2.com.

Jacob L.
JL
Jacob L.
Producer
Small-Business (50 or fewer emp.)
"Awesome form tool to create surveys and collect customer data!!"
5/5
What do you like best about Paperform?

Being able to collect names and emails using a survey is super helpful for my email marketing to new potential customers Review collected by and hosted on G2.com.

What do you dislike about Paperform?

The cost is a little high. I pay the $24 a month right now. I am just starting a business and the cost is a little high when I'm not making a lot of income. Review collected by and hosted on G2.com.

Helen K.
HK
Helen K.
Marketing and Communications Specialist
Small-Business (50 or fewer emp.)
"The perfect blend of ease-of-use with complex functionality."
5/5
What do you like best about Paperform?

We love how easy it is to create forms -- from using their pre-built templates to even creating them from scratch. The templates are easy to customize, albeit with some limits (such as only two columns for questions side-by-side), but it does everything else so well that those limits are a non-issue. Their customer service is also phenomenal, and so easy to reach them via the corner chat if I ever run into problems. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

I would love the ability to apply our brand colors and fonts automatically to a new form even after selecting a template. But it is easy enough to change everything over that it isn't a HUGE issue. But it would be a nice-to-have feature. Review collected by and hosted on G2.com.

Bryan M.
BM
Bryan M.
Marketing Strategist
Small-Business (50 or fewer emp.)
"Most complete form builder I've used and it converts really well!!"
5/5
What do you like best about Paperform?

I like the clean design and user interface. Also, the Google Sheets and Activecampaign integrations allow us to automate a number of tasks. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

There's not much for me to complain about but I do wish we could set up on our own domain. Review collected by and hosted on G2.com.

Diego Q.
DQ
Diego Q.
Customer Success Regional Manager
Small-Business (50 or fewer emp.)
"A Google Form on steroids"
4/5
What do you like best about Paperform?

Paperform ease of use relies on being able to create complex yet straightforward forms. I really like how at the beginning, it seems that it's a blank page, but as soon as you get the hang of it, you can add logic jumps and integrations. Comparatively to Typeform, I've seen better response rates because people are used to the Google Forms formula and Paperform does that but even better. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

I'm pretty happy with what I have accomplished with Paperform; maybe the one thing would be that the learning curve was a bit longer than when I used Typeform and that I can't seem to find how to archive instead of delete Forms. I ended up creating a Folder. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Best formmaker in its price point"
4.5/5
What do you like best about Paperform?

Provides easy access (with a lot of templates) to create good-looking and easy-to-access forms. Also provides shortcodes to pull or display data at different locations in notifications and confirmation emails. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

Does not provide a recurring form serial number, so one has to put a time stamp to distinguish Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Lack of KLAVIYO ESP Integration"
3.5/5
What do you like best about Paperform?

Intuitive and ease of use But less ecommerce oriented The Cons is the lack of Klaviyo EP Integration. you must use Zapier for this at an additional fees (paying for tasks) Review collected by and hosted on G2.com.

What do you dislike about Paperform?

Lack of direct integration WITH ecommerce ESP and ecommerce Helpdesks. The essential integration with KLAVIYO is not available (vs Typeform)despite the increase of pricing (more than doubled) Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Great survey building capabilities, just needs better platform organization"
3/5
What do you like best about Paperform?

The customizability of Paperform has really grown over the past few months. The conditional formatting, types of questions, and post-completion options have really improved. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

We use Paperform every single day and have been for years. We have so much stored within the platform, but no way besides many "spaces" to organize our forms efficiently. Review collected by and hosted on G2.com.

Shubham A.
SA
Shubham A.
Operations and Training Manager
Enterprise (> 1000 emp.)
"Standard yet unique and intuitive way of creating digital forms"
4.5/5
What do you like best about Paperform?

I love everything about Paperform. Some of the key features that I like are: a) The interface is user-friendly b) I can add images, logos, and videos besides asking questions and answers only c) I was able to create a payment gateway for our company, which helped a lot in collecting payments d) Paperform provides other text styles that make every form look so beautiful and alluring e) It is totally a web-based system. You can share the forms directly with the user by sharing the link. The user can then fill the form, and for n number of users, you can check the data in the form of graphs or other measuring versions. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

Nothing to dislike but developers can add more features like speech-to-text recognition and a few more editing features to enhance the standards of creating forms with the help of Paperform. Review collected by and hosted on G2.com.

Aarzoo A.
AA
Aarzoo A.
ML data associate
Enterprise (> 1000 emp.)
"Can do more than just creating forms with Paperform"
4/5
What do you like best about Paperform?

As the title suggests, it not only helps in creating document forms and editing forms just like a normal document. It also helps in creating payment forms or product pages in a very fast and efficient manner. Therefore, you can share those forms with your customers in a B2C product market where end users will fill that survey form on the internet directly, and you can see the results or the trendline in a very unique and astonishing way. Apart from adding questions and answers, you can add images, videos, and texts written in different styles anywhere on the page. You can add logos very easily by inserting the .png format. Overall, I would say Paperform reduces the work of the feedback department in an offline manner and helps companies take customer reviews online. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

I think I haven't found anything to dislike about Paperform, but yes, developers can add a lot more templates for the ease of the users. Review collected by and hosted on G2.com.