Outseta Reviews & Product Details

We had an interesting journey with Outseta. When we were getting started on developing our subscription model for our website, we weren't sure if we needed any other service besides a payment processor. We decided to give Outseta a try since it was reasonably priced and claimed to do everything we needed (and then some). After we launched our service, we realized that a lot of features were already available in Outseta that we didn't know we needed (it's the first time we launched something like that).

Integration and implementation into the website were pretty straightforward, and everything is reasonably well-documented. We had a few questions for the support, which was always fast and super helpful. Review collected by and hosted on G2.com.

Honestly, not much. We are a small startup and don't have any special requirements. I can imagine that the offered features would not be suitable for corporate customers, but it's not limiting us. Review collected by and hosted on G2.com.

- Super helpful support (they answer and help mostly under 24 hours)

- Great features

- Easy to use API and integration with make

- Great and friendly UI

- Easy to import already existing members

- Multiple language support

- Easy integration with Webflow and Wordpress Review collected by and hosted on G2.com.

- Lack of user roles and restrictions

- A steep learning curve with understanding some concepts Review collected by and hosted on G2.com.

We send huge amount of invoices to our customers it's easy to track them. I can see how much we send and how much we received monthly . All customers has their own account so once we click on names it show the whole history of theirs.Itbis not complicated to use. Definitely user friendly. More features available than Square app. I am using almost everyday. Review collected by and hosted on G2.com.

When you go to transactions it is a little bit hard to find which invoice is paid or not. I just realized we missed some of the payments because the app doesn't notifie us. For some reasons when you go back page it clears everything and doesn't show where you left off. Review collected by and hosted on G2.com.

Easy to use and set up, plus their support is super responsive. Review collected by and hosted on G2.com.

At first, I was unsure of the CRM differences but once you are in there, it all makes sense. Review collected by and hosted on G2.com.

All features of Outseta I have been very familiar with for a long time, however, I was struggling to find a tool that implemented everything in one place.

The team are absolutely brilliant and within the first two weeks, I had three meetings with Geoff and every time he helped me with the whole tech side of the software but also a lot of advice about everything else even things not related to Outseta. The team are also on the ball constantly, so I never have to sit around waiting for a response.

Thanks guys! Review collected by and hosted on G2.com.

There were a few bugs that I came into contact with, however, upon emailing the team they had me back on track within a couple of hours. Review collected by and hosted on G2.com.

Having used Outseta from their launch to today its been an amazing tool to have. Everything is in the one place from sales, marketing and support. Gone are the days of multiple products that cost the earth, Outseta does it all without fuss and complication. Review collected by and hosted on G2.com.

Docs and help guides can lack in certain areas (Understandable with a small startup) but a quick email and the guys there are more than happy to help. Review collected by and hosted on G2.com.

The integration of subscription billing, CRM and email marketing. The dashboard is really nice to track emails, click-thru and accounts. I'm starting to use the knowledge base functionality and deals for tracking pipeline. Review collected by and hosted on G2.com.

As with any new software I've run across some bugs. The main bugs I encountered was 1) sending future email broadcast - the timing didn't initially work correctly, and 2) handling of iframe for their widget tools. When I reported the issues the Outseta team responded quickly so I was quite happy. Review collected by and hosted on G2.com.