Outbrain Direct Response by Teads Pros and Cons: Top Advantages and Disadvantages

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Generated from real user reviews

Users report experiencing insufficient training and poor support, leading to frustration with Outbrain's advertising setup. (1 mentions)

Users experience poor customer support, often facing unresponsive service and unclear issues blocking their advertising campaigns. (1 mentions)

Users find Outbrain Direct Response's poor support services frustrating, leading to abandoned advertising campaigns and lost opportunities. (1 mentions)

Users find the time-consuming process frustrating, often leading to abandoned advertising campaigns due to unclear issues. (1 mentions)

Top Cons or Disadvantages of Outbrain Direct Response by Teads

1. Insufficient Training

Users report experiencing insufficient training and poor support, leading to frustration with Outbrain's advertising setup.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Outbrain's service is poor"

What do you dislike about Outbrain Direct Response by Teads?

Wanted to start advertising campaigns with Outbrain. For reasons that were not clear to me, customer service has blocked my campaigns. There was no re

2. Poor Customer Support

Users experience poor customer support, often facing unresponsive service and unclear issues blocking their advertising campaigns.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Outbrain's service is poor"

What do you dislike about Outbrain Direct Response by Teads?

Wanted to start advertising campaigns with Outbrain. For reasons that were not clear to me, customer service has blocked my campaigns. There was no re

3. Poor Support Services

Users find Outbrain Direct Response's poor support services frustrating, leading to abandoned advertising campaigns and lost opportunities.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Outbrain's service is poor"

What do you dislike about Outbrain Direct Response by Teads?

Wanted to start advertising campaigns with Outbrain. For reasons that were not clear to me, customer service has blocked my campaigns. There was no re

4. Time-Consuming

Users find the time-consuming process frustrating, often leading to abandoned advertising campaigns due to unclear issues.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Outbrain's service is poor"

What do you dislike about Outbrain Direct Response by Teads?

Wanted to start advertising campaigns with Outbrain. For reasons that were not clear to me, customer service has blocked my campaigns. There was no re

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Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

1/6/2018

"Positive experience but dashboard could offer more capabilities"

3.5/5

What do you like best about Outbrain Direct Response by Teads?

Great service from reps. Everyone I’ve worked with has been very helpful. Review collected by and hosted on G2.com.

What do you dislike about Outbrain Direct Response by Teads?

Dashboard capabilities could expanded. Also the engineers have sometimes been slow with updates Review collected by and hosted on G2.com.

Verified User in Internet

Mid-Market (51-1000 emp.)

4/25/2017

"Low quality experience for B2B"

1.5/5

What do you like best about Outbrain Direct Response by Teads?

Unfortunately, there wasn't a lot that I truly enjoyed about using this tool. Their customer support team was kind and they tried to be helpful, but in the end, we couldn't find a good solution for our needs. Review collected by and hosted on G2.com.

What do you dislike about Outbrain Direct Response by Teads?

I used Outbrain for a B2B SaaS tool in 2015. At the time, the campaign creation process was cumbersome and it was difficult to manage multiple campaigns at once. We could have overlooked that, however, we were unable to achieve high-quality referral traffic from our programs. After much interaction with their customer support, we ended up discontinuing our campaigns. Review collected by and hosted on G2.com.

Recommendations to others considering Outbrain Direct Response by Teads:

I can't recommend this for B2B marketers, but give it a try if you're B2C. It might work better for your needs. Review collected by and hosted on G2.com.

What problems is Outbrain Direct Response by Teads solving and how is that benefiting you?

We were trying to drive more qualified traffic to our blog content. Unfortunately, at the time we were using Outbrain, there were strong limitations on the control you have over what traffic you're receiving and paying for. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications

Mid-Market (51-1000 emp.)

10/24/2017

"Costly Social Advertising with Pushy Member Services Team"

3/5

What do you like best about Outbrain Direct Response by Teads?

Depending on the content you run, Outbrain can be a very cost-effective social advertising platform. Review collected by and hosted on G2.com.

What do you dislike about Outbrain Direct Response by Teads?

Certain content will not be successful on the platform unless you sink a lot of ad dollars into it. The member services team was also quite pushy about boosting budgets without great reason. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

7/20/2017

"Outbrain for Amplification"

4/5

What do you like best about Outbrain Direct Response by Teads?

Outbrain works well if you are trying to raise brand awareness and increase traffic to a block or content page. Review collected by and hosted on G2.com.

What do you dislike about Outbrain Direct Response by Teads?

I don't like that some of the optimizations have to be done through customer service. You do not have full access to pull all of the levers. Review collected by and hosted on G2.com.

Olivia H.

Supervisor, Media Planning

Marketing and Advertising

Mid-Market (51-1000 emp.)

8/1/2017

"Fraud"

1/5

What do you like best about Outbrain Direct Response by Teads?

It was a good way for some clients to spend a lot of money quickly. Review collected by and hosted on G2.com.

What do you dislike about Outbrain Direct Response by Teads?

Campaigns previously run with outbrain are riddled with fraudulent traffic and clicks. A thorough audit of site analytics showed that we were getting fake traffic and likely fake impressions. Review collected by and hosted on G2.com.

Verified User in Venture Capital & Private Equity

Mid-Market (51-1000 emp.)

Originally submitted 8/2/2017

"Great service; billing needs improvement"

4.5/5

What do you like best about Outbrain Direct Response by Teads?

Intuitive to use, quick to launch, changes are reflected in real-time, great analytics, easy A/B testing, and the ability to start and stop campaigns quickly. Review collected by and hosted on G2.com.

What do you dislike about Outbrain Direct Response by Teads?

Billing has been an issue in the past-- no number to call anyone, either. Review collected by and hosted on G2.com.

Verified User in Translation and Localization

Mid-Market (51-1000 emp.)

6/28/2017

"Review of Outbrain"

2.5/5

What do you like best about Outbrain Direct Response by Teads?

Outbrain has definitely provided an increase in revenue traffic to our blog. It is important to be selective in what content is being advertised and ensure title resonates with the readers you wish to target. Review collected by and hosted on G2.com.

What do you dislike about Outbrain Direct Response by Teads?

So far, however, the increase in traffic is resulting in very little conversion. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/1/2017

"Easy to use"

4.5/5

What do you like best about Outbrain Direct Response by Teads?

It's very user-friendly and easy to make changes instantly. Review collected by and hosted on G2.com.

What do you dislike about Outbrain Direct Response by Teads?

I haven't had any problems or dislikes thus far. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

11/22/2017

"Quality"

4/5

What do you like best about Outbrain Direct Response by Teads?

We liked Outbrain because they force higher quality content and won't just run with anyone. Review collected by and hosted on G2.com.

What do you dislike about Outbrain Direct Response by Teads?

conversion is still low (may be our fault because of just okay content) Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

9/19/2017

"Great for beginners to native"

3/5

What do you like best about Outbrain Direct Response by Teads?

The ability to try native advertising. After researching other vendors outbrain was the most reasonable for the price. Review collected by and hosted on G2.com.

What do you dislike about Outbrain Direct Response by Teads?

Basic not a lot of customization. You can’t get prime placement and the site list is average compared to other vendors. Review collected by and hosted on G2.com.