Outbound Sales Pro Reviews & Provider Details

Their team is genuinely high-value and professional on every call. They represent our brand well, book calls consistently, and communicate clearly about what is working and what is not. The reliability stands out most: meetings actually show up on the calendar, prospects come in warm, and I never have to chase the team for updates. It feels like an extension of our own group rather than an outside vendor. Review collected by and hosted on G2.com.

Honestly there is very little to complain about. Review collected by and hosted on G2.com.

The best part of my experience was working with my account representative, Phillip. He was professional, responsive, and genuinely tried to help. I do not blame him for the problems we experienced, as they appeared to stem more from the initial sales process and management decisions than from his handling of our account. Review collected by and hosted on G2.com.

My biggest concerns were the disconnect between the expectations established during the sales process and the results delivered, along with how management handled my concerns.

I was led to expect approximately 15–18 appointments per month, but we received only around 12 during the entire 90-day engagement, and several were not well targeted or qualified. Although the company was supposed to provide calling lists, I ultimately had to supply my own list through CoStar.

There was also confusion regarding the service and billing start date. I acknowledge that I missed the date written in the contract, but it did not match my understanding from the initial sales conversation. When I raised the issue, it was not meaningfully resolved. Later, when I asked management to waive the final month because the service was significantly underperforming, they declined and relied on the contract’s no-guarantee provision.

Phillip, my account representative, was professional and helpful. My dissatisfaction was primarily with the sales process, the quality of the targeting, the results, and management’s handling of the situation. Review collected by and hosted on G2.com.

What I like best is that their team takes lead generation off my plate, allowing me to focus my energy where I add the most value: sales strategy, relationship building, and nurturing my deals. They function as an extension of our team and are committed to our success. Review collected by and hosted on G2.com.

If I had to identify something I didn't like, it would be that our initial show rate was lower than we had hoped. However, what impressed me most was how the OSP team responded. Rather than sticking to the original plan, they worked closely with our leadership team to evaluate the results, refine our targeting, and realign on the right audience. Once we got aligned, the momentum started to build and the results followed. Review collected by and hosted on G2.com.

When it comes to outreach, they really know their stuff. Their approach is focused on ongoing refinement, so they can make sure the messaging and approach stays as effective as possible. They also do a great job of thinking outside the box, like incorporating the product into the sales strategy itself. Review collected by and hosted on G2.com.

This is partly just the nature of cold outreach, but not every booked meeting ends up sticking. That said, I’ll commend the OSP team for doing everything they can to make sure the prospect shows up—day-before and day-of reminders, calling prospects to get them into the meeting, etc. And if someone still doesn’t attend, they follow up and work to get the meeting re-booked. Review collected by and hosted on G2.com.

The best part is the partnership we have with them. We have direct insight into call recordings so that we can offer feedback and refine targeting.

I would highly recommend Outbound Sales Pro to anyone who is contemplating outsourcing their SDRs, they’re the best! Review collected by and hosted on G2.com.

You can only control so much, and at the end of the day, prospects can be difficult to reach. Luckily, they try every channel, angle, and message until they crack the code. Review collected by and hosted on G2.com.

We can spend our time focusing on closing valid leads, without wasting time on cold calling or spending money to do the cold calling ourselves. Review collected by and hosted on G2.com.

I haven’t had a bad experience with the team so far. Review collected by and hosted on G2.com.

I appreciate the expertise at Outbound Sales Pro. They're super knowledgeable and offer a proven, quantifiable model that's really straightforward. I also liked the budding combination of optimization for inbound traffic and outbound follow-up they're working on, along with their LLM article optimization. Their team is made up of smart, transparent people who provided me with a lot of helpful advice. Even though it didn't end up being a fit for us due to cost reasons, their honesty and professionalism were impressive. Review collected by and hosted on G2.com.

Their starting price is $6500 for an SDR - I get it, but alas not a great fit for our current product. Review collected by and hosted on G2.com.

The team at OSP has been a pleasure to work with. Their outbound sales techniques are unique and efficient - they truly love and believe in outbound sales.

OSP has a way of cutting through the noise and scheduling our team meetings with Decision Makers of our ICP. Review collected by and hosted on G2.com.

None that I can think of at this time... Review collected by and hosted on G2.com.

They listened to what our needs were, our ICP, and delivered during their ramping month quota. Review collected by and hosted on G2.com.

The show rate was lower than we wanted at first but they were able to reschedule all of those for the following week (no shows happen in ecommerce A LOT) Review collected by and hosted on G2.com.

OSP has been wonderful to work with. Their team is professional, responsive, personable, reliable and persistent. Highly recommend giving them a shot! Review collected by and hosted on G2.com.

I have not found a downside to working with OSP other than their meeting platform being Google Meet and me preferring Teams which is a stretch for a dislike. ;) Review collected by and hosted on G2.com.