# Orderwise Reviews **Vendor:** Wise Software **Category:** [Order Management Software](https://www.g2.com/categories/order-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 9 ## About Orderwise A modular business software that delivers efficient companywide management. Websites, Stock Control, Sales, eCommerce, Warehouse Management, Accounts & more ## Orderwise Pros & Cons **What users like:** - Users recognize the **comprehensive usage** of Orderwise, benefiting from its impactful integration across various business functions. (1 reviews) - Users find the **data management capabilities** of Orderwise incredibly powerful and beneficial for daily operations. (1 reviews) - Users find Orderwise's **helpful support team** valuable, enhancing the overall efficiency of their business operations. (1 reviews) - Users find the **implementation process of Orderwise** to be relatively smooth, enabling effective utilization across the business. (1 reviews) **What users dislike:** - Users express concerns about **email communication issues** affecting support and exacerbating feelings of a transactional relationship. (1 reviews) - Users feel that Orderwise is **expensive** , with rising support costs and diminished service levels impacting overall satisfaction. (1 reviews) - Users feel neglected by **poor customer support** , with rising costs and unresolved issues creating a transactional relationship. (1 reviews) - Users express frustration over **software bugs** that are often treated as chargeable services, diminishing overall value and support. (1 reviews) ## Orderwise Reviews ### 1. Not A Trustworthy Long Term Partner **Rating:** 1.0/5.0 stars **Reviewed by:** James C. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Orderwise?** Orderwise is an incredibly powerful and comprehensive ERP system. Once deployed, it touches almost every part of the business and can be genuinely useful day to day. Deployment itself went relatively well given the scale of the system, and some members of the support team are knowledgeable and helpful within the limits imposed on them. The reason this is not a one-star review is because the software itself has real potential and capability. **What do you dislike about Orderwise?** The relationship feels increasingly one-sided and transactional rather than a partnership. Support costs continue to rise while service levels decline, quarterly releases were reduced to annual, and many issues are classed as chargeable development or training despite being bugs or core functionality. Long-standing issues such as stock forecasting were abandoned, and bespoke development repeatedly leads to further unexpected costs. There is a strong sense that focus has shifted away from on-premise customers in favour of the cloud platform. **What problems is Orderwise solving and how is that benefiting you?** Orderwise provides a single, integrated system for managing stock, orders, invoicing, and operations across the business. It replaced multiple disconnected systems and processes, giving us centralised control and visibility. When it works as intended, it is a powerful operational tool. However, those benefits are increasingly undermined by bugs, rising support costs, and limitations that require paid development to resolve. ### 2. Reliable, Easy-to-Use Nerve Centre for Our Business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Orderwise?** Orderwise just pulls everything together in our business, its a reliable and efficient nerve centre for everything we do and is very easy to use. We also find new users pick it up very quickly. **What do you dislike about Orderwise?** Sometimes linking it to other software or any special developments we have needed can be quite complex and expensive. **What problems is Orderwise solving and how is that benefiting you?** Orderwise just keeps everything consistent and accurate. We 20,000 + SKUs and Orderwise helps us control and manage these in an efficient and accurate way for costings, data and website information. ### 3. Easy and straightforward to integrate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Orderwise?** Being an Integration partner this ERP was a breeze to work with. **What do you dislike about Orderwise?** No readily available documentation or open API. **What problems is Orderwise solving and how is that benefiting you?** For the many clients we have integrated Orderwise to our tech ecosystem with, the major issue we solve is the manual data entry, resulting in a lot of cost both - time and monetary. ### 4. The best ERP solution for any size business **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony R. | IT Technical Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Orderwise?** Orderwise provides us with a complete single-pane overview of our business and gives us valuable insight into how to help our customers get quicker turnaround on orders and how we can save money on purchasing and holding too much stock. **What do you dislike about Orderwise?** The only downside to using Orderwise is that there are no third parties that can develop integrations or add functionality to the Orderwise software, anything you want must be done via their development team and this can be quite costly. Even more annoying is that once you have paid for the work they can use that development to provide other customers with the same functionality. **What problems is Orderwise solving and how is that benefiting you?** Orderwise solved a problem we have with monitoring and transferring stock to multiple warehouses that are not owned by but the goods are. The benefit to us is that we can now do this and therefore manage this stock quicker, easier and most importantly more accurately. ### 5. Quite good for finance and BOM management **Rating:** 3.5/5.0 stars **Reviewed by:** Petra E. | Quality Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2021 **What do you like best about Orderwise?** Easy to set up product BOMs even either recepies amounts, different kind of measurement units, tabs for orientation, supplier addition. Purchasing and pricing requests are good too. **What do you dislike about Orderwise?** Could be more categories of suppliers and possible to connect to other softwares as that would be great help. **Recommendations to others considering Orderwise:** Great software, just if you need connect eQMS you have to look elsewhere. **What problems is Orderwise solving and how is that benefiting you?** Orders, BOM set up, suppliers, prices, recepies (g/l) Can calculate with very precise amounts. ### 6. Great All-In-One-Solution for our E-commerce business **Rating:** 4.5/5.0 stars **Reviewed by:** Melinda G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2020 **What do you like best about Orderwise?** Orderwise offers a solution that includes all neccessary features for our E-Commerce business. From inventory control, to E-Commerce website, order fullfillment and CRM. It really make daily business much easier having every needed module under one roof. Customer service is always helpful and really competent. **What do you dislike about Orderwise?** The licencing price is a bit high, but given the quality of the software it is rather acceptable. Mobile Version could be a bit more userfriendly. **What problems is Orderwise solving and how is that benefiting you?** Inventory control, order fulfillment and E-commerce integration. This all with one single software solution in order to make processes more secure and effective. ### 7. Orderwise for retail **Rating:** 4.5/5.0 stars **Reviewed by:** Alice-Rose L. | Paid Media Assistant, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2019 **What do you like best about Orderwise?** ite easy to check on our stock and use it when referencing back to efficiency of marketing. **What do you dislike about Orderwise?** I cant say theres anything i dislike, its easy to use. **What problems is Orderwise solving and how is that benefiting you?** i can link how well a marketing campaign does to the figures i have on my orderwise account. ### 8. An easy and straight forward system, with exceptional capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew G. | Product Development Manager, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2019 **What do you like best about Orderwise?** What I like best, is that you're able to track a customers spend. Particularly when a customer phones up regarding an order, it's very easy to be able to go directly to that order. **What do you dislike about Orderwise?** The only thing I would say, it can be a little slow and the interface is a little clunky. But otherwise is an excellent system. **What problems is Orderwise solving and how is that benefiting you?** With regard to aspects like Customer Service, OrderWise is truly exceptional. It's very intuitive and allows you to be able to get your head round how to use it, allowing our customer service staff to use it affectively and ensure customers are getting what they want. ### 9. Orderwise provides a very in depth business overview of all aspects of your business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Orderwise?** Orderwise can be custom built to suit your business no matter what sector you are in. We use the system for our trade counter and online operations. These work seamlessly together in one system. A new upgrade is available every month to constantly improve the tools available to you. **What do you dislike about Orderwise?** Support and custom work is on the more expensive side however the solution provided is second to none. **What problems is Orderwise solving and how is that benefiting you?** We have been able to run all parts of our business through one solution. This has massively reduced our daily operational costs and given us time to do what is important in business. Our sales orders, accounting and picking/dispatch is all seamless on Orderwise. ## Orderwise Discussions - [What is Orderwise used for?](https://www.g2.com/discussions/what-is-orderwise-used-for) - 1 comment - [View Orderwise pricing details and edition comparison](https://www.g2.com/products/orderwise/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+14%3A49%3A51+-0500&secure%5Bsession_id%5D=88cdd569-60ac-4418-89cd-3794813dd87c&secure%5Btoken%5D=3a7bef5c0dca316fb69cbf91aee46df96eae90c7151c5e2e7d2df07e5ddcb53a&format=llm_user) ## Orderwise Features **Order Entry** - Entry - Register - Notifications **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Order Tracking** - Shipping - Tracking - Backorder **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Customer Management** - Order Status - Information Access - Email Notifications **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction ## Top Orderwise Alternatives - [Webgility](https://www.g2.com/products/webgility/reviews) - 4.6/5.0 (369 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - 4.0/5.0 (3,710 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - 4.2/5.0 (327 reviews)