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Orderwise

By Wise Software

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3.9 out of 5 stars

How would you rate your experience with Orderwise?

Orderwise Reviews & Product Details

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Orderwise Reviews (9)

Reviews

Orderwise Reviews (9)

3.9
9 reviews

Pros & Cons

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James C.
JC
Project Manager
Small-Business (50 or fewer emp.)
"Not A Trustworthy Long Term Partner"
What do you like best about Orderwise?

Orderwise is an incredibly powerful and comprehensive ERP system. Once deployed, it touches almost every part of the business and can be genuinely useful day to day. Deployment itself went relatively well given the scale of the system, and some members of the support team are knowledgeable and helpful within the limits imposed on them. The reason this is not a one-star review is because the software itself has real potential and capability. Review collected by and hosted on G2.com.

What do you dislike about Orderwise?

The relationship feels increasingly one-sided and transactional rather than a partnership. Support costs continue to rise while service levels decline, quarterly releases were reduced to annual, and many issues are classed as chargeable development or training despite being bugs or core functionality. Long-standing issues such as stock forecasting were abandoned, and bespoke development repeatedly leads to further unexpected costs. There is a strong sense that focus has shifted away from on-premise customers in favour of the cloud platform. Review collected by and hosted on G2.com.

Verified User in Building Materials
UB
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Reliable, Easy-to-Use Nerve Centre for Our Business"
What do you like best about Orderwise?

Orderwise just pulls everything together in our business, its a reliable and efficient nerve centre for everything we do and is very easy to use. We also find new users pick it up very quickly. Review collected by and hosted on G2.com.

What do you dislike about Orderwise?

Sometimes linking it to other software or any special developments we have needed can be quite complex and expensive. Review collected by and hosted on G2.com.

Verified User in Wholesale
CW
Small-Business (50 or fewer emp.)
"Easy and straightforward to integrate"
What do you like best about Orderwise?

Being an Integration partner this ERP was a breeze to work with. Review collected by and hosted on G2.com.

What do you dislike about Orderwise?

No readily available documentation or open API. Review collected by and hosted on G2.com.

Anthony R.
AR
IT Technical Project Manager
Small-Business (50 or fewer emp.)
"The best ERP solution for any size business"
What do you like best about Orderwise?

Orderwise provides us with a complete single-pane overview of our business and gives us valuable insight into how to help our customers get quicker turnaround on orders and how we can save money on purchasing and holding too much stock. Review collected by and hosted on G2.com.

What do you dislike about Orderwise?

The only downside to using Orderwise is that there are no third parties that can develop integrations or add functionality to the Orderwise software, anything you want must be done via their development team and this can be quite costly. Even more annoying is that once you have paid for the work they can use that development to provide other customers with the same functionality. Review collected by and hosted on G2.com.

Petra E.
PE
Quality Manager
Small-Business (50 or fewer emp.)
"Quite good for finance and BOM management"
What do you like best about Orderwise?

Easy to set up product BOMs even either recepies amounts, different kind of measurement units, tabs for orientation, supplier addition. Purchasing and pricing requests are good too. Review collected by and hosted on G2.com.

What do you dislike about Orderwise?

Could be more categories of suppliers and possible to connect to other softwares as that would be great help. Review collected by and hosted on G2.com.

MG
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great All-In-One-Solution for our E-commerce business"
What do you like best about Orderwise?

Orderwise offers a solution that includes all neccessary features for our E-Commerce business. From inventory control, to E-Commerce website, order fullfillment and CRM. It really make daily business much easier having every needed module under one roof. Customer service is always helpful and really competent. Review collected by and hosted on G2.com.

What do you dislike about Orderwise?

The licencing price is a bit high, but given the quality of the software it is rather acceptable. Mobile Version could be a bit more userfriendly. Review collected by and hosted on G2.com.

Alice-Rose L.
AL
Paid Media Assistant
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Orderwise for retail"
What do you like best about Orderwise?

ite easy to check on our stock and use it when referencing back to efficiency of marketing. Review collected by and hosted on G2.com.

What do you dislike about Orderwise?

I cant say theres anything i dislike, its easy to use. Review collected by and hosted on G2.com.

Matthew G.
MG
Product Development Manager
Medical Devices
Mid-Market (51-1000 emp.)
"An easy and straight forward system, with exceptional capabilities"
What do you like best about Orderwise?

What I like best, is that you're able to track a customers spend. Particularly when a customer phones up regarding an order, it's very easy to be able to go directly to that order. Review collected by and hosted on G2.com.

What do you dislike about Orderwise?

The only thing I would say, it can be a little slow and the interface is a little clunky. But otherwise is an excellent system. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"Orderwise provides a very in depth business overview of all aspects of your business"
What do you like best about Orderwise?

Orderwise can be custom built to suit your business no matter what sector you are in. We use the system for our trade counter and online operations. These work seamlessly together in one system. A new upgrade is available every month to constantly improve the tools available to you. Review collected by and hosted on G2.com.

What do you dislike about Orderwise?

Support and custom work is on the more expensive side however the solution provided is second to none. Review collected by and hosted on G2.com.

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Orderwise